Ratings based on 1,284 Verified Reviews
They paid and stayed. We double-checked.
3.3 Room cleanliness
3.3 Service & staff
2.7 Room comfort
2.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from birmingham
Lovely, modern hotelPosted Sep 28, 2015
Pros: Modern, clean, simple.
Cons: Our room was ready despite arriving at 3:30pm, after we were told it would be. Had to not have superior to get in to the room.
Location: Near restaurants and a small shopping centre. About 10 minutes from Big Ben and Buckingham palace. Went to the dungeons and London eye which were good
Quiet area but not too far from Big Ben and shops so location was good. Clean room which had a king size bed which was unexpected although did book a superior room which wasn't ready on time so I think they had to compromise but I didn't mind due to the room being up to our standards. Really enjoyed our stay.
for Everyoneby A verified traveler from Oregon, USA
Great locationPosted Jul 5, 2015
All the staff was very friendly. The hotel is located in a very nice area, close to everything, but in a quiet neighborhood.
for Couplesby John from Benfleet
Posted Jun 24, 2015 on Hotels
Very pleased with the hotel and its location in the West End of London.
for Couplesby A verified traveler
Posted Jun 23, 2015 on Hotels
for Everyoneby A verified traveler from Danmark
Dejligt og roligt hotel.Posted Jun 22, 2015
Personalet var venlige og hjælpsomme. Værelset var rent og pænt. Dejligt med 24 timers concierge. Roligt, grønt kvarter. Dejlig lokation.
for Business Travelersby A verified traveler
Good hotel but no lifts!Posted Jun 11, 2015 on Hotels
Pity the hotel has not lifts!
for Couplesby Richard from San Diego
Quality StayPosted Jun 4, 2015 on Hotels
Very good service, nice old building (with updated, trendy interior), and great location. Could not seem to figure out the thermostat, which may or may not have been broken.
for Couplesby Nigel from Newport
Lovely placePosted May 31, 2015 on Hotels
A nice little hotel. Spotlessly clean. No lifts.
for Couplesby Elina from Espoo
ViikonloppureissuPosted May 20, 2015 on Hotels
Siisti ja kiva hotelli hiljaisella kadulla puiston vieressä. Hyvä aamiainen, joka ei sisälly hintaan. Voisin mennä uudelleen.
for Everyoneby A verified traveler
Great location but no liftPosted May 20, 2015
Great location, great staff and facilities. However absence of lift maybe troublesome. Overall, it's a pleasant place to stay if you can walk stairs up and down.