Ratings based on 969 Verified Reviews
3.2 Room cleanliness
3.3 Service & staff
2.9 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Yorkshire
I stay in Room 16 which is in a sub level, now winPosted Jun 7, 2017
I have stayed in the hotel before and liked it. Rooms 1 to 20 are in need of repair and have no windows.
by A verified traveler
Noisy from the coffe downstairsPosted May 29, 2017
No air conditioning in very hot days.windows can not be opened.terrible
for Everyoneby A verified traveler from F
Camden VisitPosted Mar 28, 2017
Medium walk from the tube Easy to find Room 4 No windows means basement Stuffy poor ventilation Door loose so rattled like someone breaking in every time the corridor door opened Which was lots after midnight Reported but not fixed for our second night Jammed door with cardboard Breakfast expensive Otherwise fine
by A verified traveler from London
Dangerous staff! Verbally abusive and threatening!Posted Mar 24, 2017
I booked a room at this hotel and made a bank transfer payment for the room and as requested I made a screenshot confirming payment and sent it via the email provided. Due to an error with the hotel's email server they did not receive the email and accused me of lying about the transfer as they had not received payment and I needed to show them proof. I logged into my online banking and showed the manager sensitive information about my banking and finances and he had confirmed that payment had been made. His colleague even advised him to let me into the room and wait until confirmation was received but he refused and stated that his hands were tied and became very disrespectful. I asked if I could get my luggage from the room which he also refused and treated me like a common criminal. Eventually he let me in the room to pack my stuff and proceeded to shout at me and he used the phone to call his colleague at reception. I asked him 3 times to speak in English and he ignored me and proceed speaking in his language. Very bad manager!!!! Incompetent and aggressive!!
Great Area but in need of an upgradePosted Mar 20, 2017 on Hotels
This hotel is in a great location to visit Camden. It is a quick walk to Chalk Farm and Camden Market. The rooms themselves are very dated and could do with a freshen up. We booked breakfast on the Thursday night and were told it was a buffet breakfast. Friday morning there was no hot buffet but you could help yourself to cereal, fruit etc. I can honestly say this is the worst breakfast I have ever received in any hotel. The one sausage seemed to be deep fried, the bacon tasted strange, tinned mushrooms and tomatoes, beans which I hate but wasn't given a choice and two crispy fried eggs. Was a bit annoyed as we had paid an extra £10 each for this. When we checked out on Sunday it did seem there was a buffet option for the hot food so maybe it is only on certain days you can pick what you want. The hotel is dated and did smell in places but if you are looking for a room to put your head down and grab a shower then for the price in this area you can't complain. The staff were helpful. Towels replaced every day. Asked the cleaner for some spray for the room but he didnt have any. The room has everything you need ie hairdryer, iron etc. Would I stay again? I'm not sure. For the Price and location yes. Breakfast no. Rooms...I'm undecided. We were £280 for a 3 night stay. £300 Inc the breakfasts.
for Everyoneby A verified traveler from Cambridge
Trip to LondonPosted Mar 20, 2017
Pros: The location is great. The room was spacious , clean and comfortable
Location: The hotel is located on top of hil. is 10mins walk from chalk farm tube station and 15mins from Camden Market.
We were seeing a band in O2 Forum Kentish town and as we have stayed at the hotel before we decided to book for a nights stay so that we didn't have to rush back tot he mainline station after the 'do'. On arriving the receptionist was friendly and explained the facilities and times for check out. The room we had was on the first floor and was spacious for a twin bed. We both had a comfortable nights sleep. When we checked out the lady on reception was friendly too.
by A verified traveler from Birmingham
Hotel isn't too a good standardPosted Mar 19, 2017
dust on the windows and cupboards etc Unfortunately I wouldn't stop there again..
Posted Mar 18, 2017 on Hotels
Couldn't have a bathPosted Mar 14, 2017 on Hotels
The bathtub had rust and dried paint. Impossible to take a bath. Staff were super helpful! Carpet and bed very clean.
for Business Travelersby A verified traveler from N.W England
Clean hotel close to central LondonPosted Mar 11, 2017
Pros: It's the cheapest, reasonable hotel I can find to central London. The staff are friendly and the food's good. I will be staying there again next week.
Cons: The whole place could do with updating a bit. Air conditioning in the basement rooms
Location: Very close to Camden, you've got a lot of amenities within a few minutes walk. 5 minutes walk to Chalk Farm tube station
5 minutes walk from Chalk Farm Tube station or 10 minutes drive from Kings Cross, this hotel is excellently situated for people working in central London. Loads of bars and cafes nearby in Camden, plus Camden Locks of course. Quantity of parking appears to be a but of an issue - the car park costs £2/hour from 9am to 6pm and £10 "overnight" from 6pm to 9am. That makes it £28 a day parking which is a bit high. The hotel is pretty much as described, a bit bit basic, but clean. I stayed in one of the "windowless" rooms which is in the basement. They are hot even with the radiators off and noisy if you're too close to the lifts, but do have a fan which makes the temperature comfortable. Paper peeling in places and a couple of chips in the furniture here and there, but on the whole OK. Bathrooms a good size with in-bath shower. I can't talk about the bedrooms higher up, but the other reports say they're better than the basement. Reception's a bit basic, but a good sized bar / lounge / restaurant. I had a small steak and chips for £7 which was very good.