Ratings based on 974 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
98% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Goed hotel.

Posted Aug 29, 2015
Location: 100m van East Croydon treinstation.
Prima hotel. Kamer was netjes verzorgd. Minder is het typisch Engels ontbijt.
3 out of 5
by A verified traveler from Toronto, Canada

Great location, close to Rail station to C. London

Posted Aug 25, 2015
Pros: Breakfast is included.
Cons: To further improve wifi connection.
Location: Easy access to Rail station, Shopping center is just across the street.
The location of the hotel is great, just a few minutes walk to Rail station to Central London. I booked the room for 3 persons, but once the sofa bed is opened there isn't much space left inside the room at all. Wifi connection is pretty poor.
4 out of 5
Recommended
for Everyone
by A verified traveler from Dorest, England

Very good hotel overall - good value for money

Posted Aug 24, 2015
Pros: As above
Cons: Asking guests to respect noise levels after 11pm.
Location: As above
Positives - Room very clean. Bedding - very clean. Very good breakfast. Very good shower room - plenty of hot water and plumbing worked well. Very close to East Croydon station with its rail links to London. NCP car park opposite hotel where we parked overnight for £6.50 using a discount voucher from hotel given to us at checkout. Small supermarket nearby. Negatives - bed not fantastically comfortable but ok / pillows good. Although there was little noise from outside there was some noise from other hotel guests!
4 out of 5
Recommended
for Everyone
by A verified traveler

Prima, maar erg onpersoonlijk en zakelijk.

Posted Aug 13, 2015
Typisch 'zakenhotel' wat niet perse' slecht hoeft te zijn. Ontbijt erg prettig en uitgebreid.
3 out of 5
Recommended
for Everyone
by A verified traveler from Paris

Hôtel proche du métro.

Posted Aug 2, 2015
Pros: Hôtel correct. Chambre propre. Proche du métro
Cons: Petit déjeuner correct mais pas de qualité. Incommodée par l'odeur des toilettes de la réception.
Location: Quartier calme. Centre commercial à proximité de l'hôtel. Le centre-ville de Londres est à 20 mn en train.
Déçues par le personnel de la réception. Pas souriant du tout, assez froid, à part une d'entre eux.
3 out of 5
by A verified traveler

Posted Jul 29, 2015
Breakfast was not as I expect for Hilton. Room was not smoking however we had smoking smell am on the day of check out. I had to open the window. Overall good location for me as I had to do some work near by. However I won't stay in this hotel again.
4 out of 5
Recommended
for Everyone
by A verified traveler from London

Great Hotel in the middle of the town

Posted Jul 28, 2015
Pros: I like the service of one Monika, the most important staff in your reception. She is a gem. I like your double beds and couch, and mirrors.
Cons: Each room should have a fridge, and or a micro wave oven to avoid putting too much demand to the kitchen during night times. Training to housekeepers
Location: The location is really fantastic. There should be more adverts displayed in the reception about recreation activities in and around Croydon town.
I stayed in this hotel from 20th to 23rd July this year, 2015, and one particular staff impressed me tremendously for her professionalism and courtesy to clients. Her name is Monika. Room service wasn't up to scratch, though. My room and bed was only dressed after 14.00. The moisturizer in the bathroom was used up by the previous occupiers, and even after I asked for the replenishment, it wasn't properly done for the duration of my stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Portugal

Nice location for a short business trip

Posted Jul 23, 2015
Small but nice and clean rooms for a short business trip at Croydon
5 out of 5
Recommended
for Everyone
by A verified traveler

Alles bestens!

Posted Jul 21, 2015
Sehr gute Lage! Direkt in der Nähe der East Croydon Station! Nur 15 min. bis London Victoria Station! Parkplätze direkt gegenüber im NCP! Allgemein sehr gutes Preisleistungs- verhältnis!
4 out of 5
Recommended
for Everyone
by A verified traveler from kent

Good value for money 'summer special'

Posted Jul 20, 2015
Pros: I like the efficiency of the staff
Due to a computer glitch I was originally overcharged for the room but Kati quickly resolved the issue so was not a problem for long. There is no parking at the hotel itself but an NCP opposite for which the hotel will subsidise the daily rate if you let them know. The staff were all pleasant and friendly and the room we were given on the fifth floor was very clean. Reception kindly arranged a taxi for us when requested as we were going to a wedding. Breakfast the next morning was also included in the price.