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Hartley Hotel

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Desk, iron/ironing board, free WiFi
Desk, iron/ironing board, free WiFi
Desk, iron/ironing board, free WiFi
Desk, iron/ironing board, free WiFi

Overview of Hartley Hotel

Hartley Hotel

2.5 out of 5
Guests rated this property 2.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
365-367 Romford Road, Forest Gate, London, England, E7 8AA

Explore the area

  • Popular LocationWestfield Stratford City4 min drive
  • Popular LocationQueen Elizabeth Olympic Park5 min drive
  • Popular LocationLondon Stadium7 min drive
  • AirportLondon (LCY-London City)20 min drive

Choose dates to view prices

Sorry, this property is temporarily unavailable Tue, Aug 3 - Fri, Sep 24.

About this area

London

Hartley Hotel is located in London's Newham neighborhood. The area's natural beauty can be seen at Queen Elizabeth Olympic Park and Russell Square, while O2 Arena and Barbican Arts Centre are cultural highlights. Madame Tussauds Wax Museum and London Eye are not to be missed. Guests appreciate the hotel's convenience to public transportation: Wanstead Park Overground Station is 10 minutes by foot.

What's nearby

  • Westfield Stratford City - 4 min drive
  • Queen Elizabeth Olympic Park - 5 min drive
  • London Stadium - 7 min drive
  • Victoria Park - 9 min drive
  • Excel Exhibition Centre - 15 min drive

Getting around

  • Forest Gate Station - 6 min walk
  • Wanstead Park Overground Station - 10 min walk
  • London City Airport (LCY) - 19 min drive

Restaurants

  • The Hudson Bay — 3 min walk
  • Eastern Palace — 3 min walk
  • Corner Kitchen — 6 min walk
  • Forest Tavern — 7 min walk
  • Familia Cafe — 7 min walk

About this property

Hartley Hotel

London hotel in Newham, near Westfield Stratford City
This smoke-free hotel features a 24-hour front desk and free WiFi in public areas. All 47 rooms offer free WiFi, flat-screen TVs with digital channels, and hair dryers. Desks and free toiletries are also available to guests.
Hartley Hotel offers 47 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with digital channels. This London hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • No elevators

Guest services

  • 24-hour front desk
  • Daily housekeeping

Languages spoken

  • English
  • Italian

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • Digital channels
  • Flat-screen TV

More

  • Desk
  • Iron/ironing board (on request)

Similar properties

See similar properties

Policies

Check-in

Check-in from noon - anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from August 3 2021 to September 24 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Property is also known as

Hartley Hotel London
Hartley Hotel
Hartley London
Hartley Hotel London, England
Hartley Hotel Hotel
Hartley Hotel London
Hartley Hotel Hotel London

Frequently asked questions

Overall score and ratings

2.5
Rating 5 - Excellent. 10 out of 146 reviews
5 - Excellent 7%
Rating 4 - Good. 26 out of 146 reviews
4 - Good 18%
Rating 3 - Okay. 33 out of 146 reviews
3 - Okay 23%
Rating 2 - Poor. 31 out of 146 reviews
2 - Poor 21%
Rating 1 - Terrible. 46 out of 146 reviews
1 - Terrible 32%

2.4/5

Cleanliness

3.1/5

Staff & service

2.2/5

Amenities

2.2/5

Property conditions & facilities

3/5 Okay

Stayed 2 nights in Feb 2020

1/5 Terrible

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DISGUTING! BED BUGS!
DISGUSTING!!!! my bed had alot of bed bugs and now i have spots all over my arms. The new room they gave us had cigarette buds and ash on the table and floor. There was mould everywhere and the toilet was smelling very bad. Tap didnt work properly at all and sink kept over filling. Shower head doesnt stay up kept falling so you have to hold it with one hand whilst showering and the pressure was so weak doesnr even count as a shower. To be fair good on them they gave us a late check out by almsot 2 hours so thanks to them for that. When asked to talk to the manager he wasnt in and i gave the recption my phone number to come to a resolve for money back but he never phoned or showed face at all.
Stayed 2 nights in Mar 2020

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this place unless you enjoy staying in filth
The room was disgusting, has thick layers of dirt on the remote, TV, toilet roll holder, around the toilet, around sink and bath taps, radiator leeking on the floor and the condition of the room is terrible. Gaps in the floor boards across the room, gap in the door frame on the floor thick with dust and nails sticking out of the floor. I'm glad i decided to choose a room with its own bathroom as there were 4 tools sharing 1 bathroom and they were constantly in and out of there. It's on the main road so is very busy and loud. The other visitors were very loud walking around and shouting. The lock on the door was the type you just close it and it needs a key to open it again. I was scared that someone could easily just walk in. We have been non-stop itching since I entered the room and slept in our clothes as the duvet was a thin one. I do not wish to speak to the owners as I know it would be a heated discussion. I left just before 7am to avoid everyone else coming down for breakfast. We had to stay the night as we could not afford to go elsewhere. If we had the money we would have walked out as soon as we could have. I can't believe I made the mistake of booking before reading the reviews. Avoid this place 1000% disgusting.
Stayed 1 night in Mar 2020

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prison Break
From the minute we stepped in the hotel, we felt like we made the wrong decision. Not only was there a poignant smell which enveloped the air, there was no heating whatsoever, atleast nothing worked. The shower itself took 10 mins to warm up and after being warm, it would go cold again. The shower door was broken aswel and this just made it 100x worse. The heater not working made me and my siblings very ill and also gave us a rash. The worst of the experience was the bed bug which was found in my bed and ruined the rest of my stay. I would never book this hotel again or recommend to anyone. Despite the staff being friendly, they were unwilling to help with any of the issues. This is unacceptable and the hygeine is a disgrace.
Stayed 1 night in Feb 2020

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would never recommend this hotel
This hotel was shocking it was more like a hostel. The coffee and sugar were in Tupperware containers. There was no shower curtain and a nasty stain on the bathroom floor and the shower was attached in the corner, plus the laminate flooring in the room had holes in it. To top it off we were woken twice early morning by the fire alarm going off and kept awake with noisy floorboards outside most of the night. It was that bad that we didn’t stay our second night and booked into another hotel instead.
Stayed 2 nights in Mar 2020