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Reviews of Hilton London Angel Islington

4 out of 5
Hilton London Angel Islington
53 Upper Street, London, England

Reviews

8.4

Very Good

Rating 10 - Excellent. 488 out of 1000 reviews" "
Rating 8 - Good. 337 out of 1000 reviews" "
Rating 6 - Okay. 81 out of 1000 reviews" "
Rating 4 - Poor. 55 out of 1000 reviews" "
Rating 2 - Terrible. 39 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Edward

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrific hotel in the right location
Stayed 3 nights in Apr 2024

10/10 Excellent

Richard

Stayed 2 nights in Mar 2024

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Good room, bed and shower. Coffee at breakfast almost undrinkable.
Stayed 1 night in Mar 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great and checkin staff very helpful my only issue was that the food in the restaurant was ok but not fantastic
Stayed 1 night in Mar 2024

4/10 Poor

Shivendra

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Gofran

Liked: Amenities, property conditions & facilities
Fantastic stay - very nice location
Stayed 3 nights in Mar 2024

10/10 Excellent

Ajay

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good

2/10 Terrible

Jack, Manhasset

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent two nights during a recent business trip and it was a terrible experience. I was put into a room with no heat (heating unit broken). Asked to move to a different room and I was told the hotel is fully booked, even though I didn't unpack and checked in at 3pm. Staff seemed like they just want to say no, and move on with it. Maintenance came to try to fix and promised that heat would work again after 20 mins. Well it didn't, at least during my stay there. Outside temperature was 25 F and inside felt like 50 even with 2 portable heaters. Breakfast starts at 7am, simply not early enough if you are in London for business. Bathroom smelled like sewer. Bed was clean and comfortable but decor is outdated.
Stayed 2 nights in Jan 2024

6/10 Okay

Satoko

Business traveler
Disliked: Cleanliness, staff & service
My room wasn’t clean. I accidentally booked service access room. I requested for change but reception was very rude and didn’t help me at all even if they have so many vacant rooms.
Stayed 3 nights in Jan 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
WOULD'NT BOTHER
They tried to charge me three time in total. I paid before my arrival then they tried to make me pay there. Once i had left the hotel and was on my way home they charged my account AGAIN!
Stayed 1 night in Jan 2024

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff could not have been nicer, from reception to the breakfast staff. Thank you
Stayed 1 night in Jan 2024

2/10 Terrible

Laudinesse

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Damp, smelly and noisy rooms.
Stayed 1 night in Nov 2023

4/10 Poor

Cham

Business traveler
Disliked: Cleanliness, property conditions & facilities
I thought the hotel bar was open all night but that was not the case.
Stayed 1 night in Nov 2023

10/10 Excellent

jane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay
staff were really friendly and helpful. location good and rooms excellent.
Stayed 1 night in Nov 2023

6/10 Okay

Aloan

Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Dmitry

Disliked: Cleanliness, property conditions & facilities
Room had open water bottle and leftover from the previous guest breakfast. No hot water in 4* hotel from 0900 till 1600.
Stayed 1 night in Nov 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Jacqueline

Traveled with partner
Liked: Staff & service, amenities
The staff were really pleasant and helpful, the hotel was generally clean, but there was an unpleasant smell of drains in the bathroom - it hit you as you went into the room. The hotel is basically clean but shabby in some areas - in need of some renovation I would say. Great location, great breakfast! Perfect for an overnighter when visiting London.
Stayed 1 night in Oct 2023

10/10 Excellent

Ali Fikret

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and helped make our stay that much better! Also, the breakfast was top notch! Thank you!
Stayed 3 nights in Oct 2023

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Generally comfortable except blocked shower drain
Generally comfortable hotel. Broadly what you expect from Hilton but the blocked shower drain, as well as some mouldy mastic, was unacceptable. The breakfast buffet is not one Hilton’s best, unless perhaps you’re into the retro-greasy-spoon cooked English breakfast direction.
Stayed 1 night in Oct 2023

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

Kathy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2023

10/10 Excellent

Marlen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Riccardo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect hotel in terms of cleanliness, services, kindness and helpfulness of the staff, location, proximity to public and local transport
Stayed 3 nights in Oct 2023

10/10 Excellent

Emma

Stayed 1 night in Oct 2023

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just liked the area.
Stayed 3 nights in Sep 2023

4/10 Poor

Alastair

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
No hot water on two days False fire alarm at 6in the morning.
Stayed 3 nights in Sep 2023

6/10 Okay

Peter

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful! And a great staff!
Stayed 3 nights in Sep 2023

10/10 Excellent

ellen

Stayed 4 nights in Sep 2023

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very comfortable and spacious.
Stayed 2 nights in Sep 2023

10/10 Excellent

Ansar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A massive thank you to ALL the staff for making this a great stay for us. Staff were very accommodating, considerate, generous and really welcoming.
Stayed 1 night in Sep 2023

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023

10/10 Excellent

Judith

Stayed 1 night in Aug 2023

10/10 Excellent

Graeme

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff service excellent. Spacious, clean rooms and the breakfast is the best!!
Stayed 3 nights in Aug 2023

8/10 Good

Danielle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place near the offices I was working at - located near a ton of dining options and close to tube and bus stops so you can get around town easily. I appreciated the storage/wardrobe in my room and the minifridge. Staff was lovely and I enjoyed a few chats with the restaurant staff.
Stayed 5 nights in Aug 2023

6/10 Okay

David, Tulalup

Business traveler
Liked: Staff & service
Disliked: Amenities
Wonderful location, decent room. Hotel floors were warm and humid.
Stayed 6 nights in Aug 2023

8/10 Good

erol

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 3 nights in Aug 2023

2/10 Terrible

Leanne, England

Liked: Cleanliness, staff & service, property conditions & facilities
Never add no sleep due to noise guest
Stayed 1 night in Aug 2023

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Marshall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Holiday
Had a great stay - perfect location - very comfortable
Stayed 6 nights in Jul 2023

4/10 Poor

Hanieh

Stayed 6 nights in Jul 2023

8/10 Good

Gary

Liked: Staff & service
Bathroom needs updated. Black mould on silicone and door handle hanging off
Stayed 1 night in Aug 2023

10/10 Excellent

Nicole

Stayed 1 night in Jul 2023

10/10 Excellent

Kristian

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2023

10/10 Excellent

Ann

Stayed 1 night in Jul 2023

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nicely appointed rooms, very good self serve English Breakfast.
Stayed 4 nights in Jul 2023

4/10 Poor

Victoria

Traveled with family
Disliked: Property conditions & facilities
Very dilapidated property for a Hilton. Water stains on ceiling and floor. No hot water first night. Very noisy restaurant next door.
Stayed 5 nights in Jul 2023

8/10 Good

Sarah

Traveled with partner
The rooms are nice and service is good but the breakfast menu has been cut back and is not what I expect for the price: no rolls, no baguette or whole grain bread, no smoked salmon, minimal selection of cheese and fresh fruit. I understand that the directive to cut back came from a management level above the hotel manager.
Stayed 2 nights in Jul 2023