Ratings based on 1,730 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
88% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Bonne situation

Posted Dec 7, 2016
Hôtel idéalement situé proche aéroport, pratique pour les vols tôt le matin; accueil agréable, chambre confortable
Comment from Hotel Management
Dec 10, 2016 by Shaun, Hotel Management
Dear Anonymous Thank you for taking time to share your thoughts and experiences of your recent stay at the Hilton London Heathrow Airport, which we will use to rectify any shortfalls highlighted to us. Kind Regards Shaun Moore Rooms Division Manager
5 out of 5
by A verified traveler from Tamworth , UK

Convenient for terminal 4

Posted Dec 6, 2016
Pros: Proximity to terminal and ease of transport from the terminal to the hotel.
Cons: Pod style transport across the bridge link
Following our return from India, this was a very welcome stopover. Spacious, welcoming , comfortable and very clean. Members of staff, especially those at breakfast, were helpful and charming. We would stay there again regardless of what terminal we were flying from.
Comment from Hotel Management
Dec 10, 2016 by Shaun, Hotel Management
Dear Linda Thank you for taking time to share your thoughts and experiences of your recent stay at the Hilton London Heathrow Airport, which we will use to rectify any shortfalls highlighted to us. Kind Regards Shaun Moore
5 out of 5
by A verified traveler

Good hotel walking distance to Terminal 4

Posted Dec 5, 2016
Best aspect of this hotel is its location, less than 10 minutes along a covered walkway to Terminal 4. Good, modern, clean hotel with friendly staff.
Comment from Hotel Management
Dec 10, 2016 by Shaun, Hotel Management
Dear Anonymous Thank you for taking time to share your thoughts and experiences of your recent stay at the Hilton London Heathrow Airport, which we will use to rectify any shortfalls highlighted to us. Kind Regards Shaun Moore
4 out of 5
by A verified traveler from London Uk

Modern, functional hotel easy acces to Heathrow T4

Posted Dec 4, 2016
Pros: Modern, clean and located adjacent to Heathrow T4
My wife and I needed to be out at Heathrow T4 for an early morning flight. This hotel was the perfect option for a overnight stay as is a short walk over a covered walkway to T4.
Comment from Hotel Management
Dec 10, 2016 by Shaun, Hotel Management
Dear Michael Thank you for taking time to share your thoughts and experiences of your recent stay at the Hilton London Heathrow Airport, which we will use to rectify any shortfalls highlighted to us. Kind Regards Shaun Moore
2 out of 5
by A verified traveler

Ok hotel, but no real advantage to location

Posted Dec 2, 2016
Firstly, this is an okay hotel- I had no particular issues, and staff were helpful. If you are travelling IN AND OUT from Terminal 4, then the time taken to get there is marginally shorter than bus transfer from one of the other terminals to any of the Bath Road hotels. If you ARENT travelling from T4 then dont bother- other places are easier to reach, and better value for the money. As Hiltons go, this one is okay, but nothing special, which makes the 'we are attached to the terminal by a very long walkway' not really worth the extra cost. Its not a budget hotel, but the facilities (esp room size and general appointments) dont justify the price. Unlike Bath Road properties, there is really NOTHING ELSE nearby, so youre stuck with the restaurants on site or at landside T4- which isnt much.....
Comment from Hotel Management
Dec 10, 2016 by Shaun, Hotel Management
Dear Anonymous Thank you for taking time to share your thoughts and experiences of your recent stay at the Hilton London Heathrow Airport, which we will use to rectify any shortfalls highlighted to us. Kind Regards Shaun Moore
1 out of 5
by A verified traveler

Posted Dec 1, 2016
Wrong room Not enough beds as was reserved Duty manager at night rude and uncaring
Comment from Hotel Management
Dec 10, 2016 by Shaun, Hotel Management
Dear Anonymous Thank you for taking time to share your thoughts and experiences of your recent stay at the Hilton London Heathrow Airport, which we will use to rectify any shortfalls highlighted to us. Kind Regards Shaun Moore
4 out of 5
by A verified traveler

Very convenient for Terminal 4

Posted Nov 30, 2016
Pros: Very convenient for Terminal 4
Not as good as the Hilton name expounds had much better experiences from mid range compoetition
Comment from Hotel Management
Dec 10, 2016 by Shaun, Hotel Management
Dear Anonymous Thank you for taking time to share your thoughts and experiences of your recent stay at the Hilton London Heathrow Airport, which we will use to rectify any shortfalls highlighted to us. Kind Regards Shaun Moore
4 out of 5
by A verified traveler from US

What happen to the help

Posted Nov 30, 2016
I entered the hotel lobby, with bags in tow, expecting to get help from the bell staff, but it never came. Very disappointing!!!
Comment from Hotel Management
Dec 10, 2016 by Shaun, Hotel Management
Dear Joseph Thank you for taking time to share your thoughts and experiences of your recent stay at the Hilton London Heathrow Airport, which we will use to rectify any shortfalls highlighted to us. Kind Regards Shaun Moore
5 out of 5
by A verified traveler from US

Love this hotel

Posted Nov 28, 2016
Pros: everything
so convenient to airport plus underground into london
Comment from Hotel Management
Dec 10, 2016 by Shaun, Hotel Management
Dear Laura F Thank you for taking time to share your thoughts and experiences of your recent stay at the Hilton London Heathrow Airport, which we will use to rectify any shortfalls highlighted to us. Kind Regards Shaun Moore
5 out of 5
by A verified traveler from US

very nice

Posted Nov 28, 2016
Pros: everything
able to dine and drink right there or take the underground that is minutes from lobby