Ratings based on 2,151 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.9 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Stockholm
Nära till shopping, restauranger och T-banaPosted Oct 31, 2015
Pros: Läget var extremt bra eftersom den gigantiska gallerian Westfield låg såpass nära. Hotellet lever upp till sina 4 stjärnor och personalen likaså.
Cons: Inga Hilton bonuspoäng om man köper hotellnätterna via Expedia.
Location: I Westfield finns stort urval av restauranger och affärer men framförallt; Shepherd's bush ligger på Central line som går längst med Oxford street.
Jättebra personal som verkligen kunde hantera olika ärenden med kundfokus. Relativt små rum i jämförelse till andra hotell i samma prisklass.
for Otherby A verified traveler from Ｙｏｋｏｈａｍａ Ｊａｐａｎ
大きなプラスもあるが、いくつかのマイナスもあり、しかし請求違いなら大きなマイナスPosted Oct 29, 2015
Pros: １．ロケーション（近隣にショッピングセンター、中心街へのアクセス、バス停が真ん前）はすばらしい。 ２．部屋もきれい。 ３．スタッフの対応もよい。
Cons: １．Ｅｘｐｅｄｅｉａからのバウチャーには、朝食がオプションになっていたが、朝食付きだった。 ２．冷蔵庫はあるが動いてなく、スタッフに聞いたら「Ｅｘｔｒａ Ｆｅｅが必要。」との信じられない 回答だった。（今まで100以上のホテルに泊まったが初めてでした。その場の言い逃れでは？）
for Everyoneby A verified traveler from ATL, GA
Nice hotel but no a/c. Just on fan mode only.Posted Oct 27, 2015
Pros: The staff.
Cons: Please fix the a/c, make the beds a little more comfortable and upgrade the bathroom.
Location: Metro station is close by and there's a big shopping mall within walking distance.
The hotel staff were great!!! From the restaurant to the front desk and maintenance personnel. Bed was very hard and it was hot in the room. A/C not working properly although maintenance cleaned the air filter and it improved slightly. Not to our satisfaction. Also, shower rod was covered in rust.
for Everyoneby A verified traveler from Southampton UK
Great for a short StopPosted Oct 22, 2015
Pros: Able to get early check in, good room, big comfortable bed, great staff on reception, easy check out process
Cons: Lighter decor makes for brighter rooms. We were woken by the doors of adjacent rooms being closed, maybe something to prevent doors slamming.
Location: Shopping at Westfield, huge number of eateries nearby and central London only an underground ride away
We were attending our daughters graduation ceremony at the Royal Festival Hall. As the ceremony was at 3pm we were pleased to be able to get an early check in at midday, which gave us plenty of time to freshen up before travelling to the venue for three. The hotel is situated outside the congestion zone and provides on site parking which met our needs exactly. We stayed the night and I took the wife shopping at the Westfield Centre the next day.
for Everyoneby A verified traveler from maarssen
Goed hotel op mooie plek in London.Posted Oct 19, 2015
Hoewel niet het meest moderne hotel van London is het een uitstekend hotel. Zeer vriendelijk personeel met goede service. Op 5 minuten lopen van de metro die je in 10 minuten naar het centrum brengt (regent street). Westfield shopping op 5 minuten lopen. Prijs kwaliteit is voor London uitstekend!
by A verified traveler from Sydney
Hilton Hammersmith not KensigtonPosted Oct 14, 2015
Pros: location is convenient but that's not south Kensington or Kensington high street or close to Sloane square.
Cons: urgent renovation on bedrooms
Location: great to have tube staton and westifeld at Hammersmith station
Hello I don't usually right reviews but Ive realised Ive always read before booking a hotel room so I decided I will start writing from now on. Location: This is more Hammersmith the Kensington. location bit misleading Its close to Westfield shopping centre and tube station . so its easy to take bus to Notting hill and London centre. Hotel conditions: I believe the hotel takes advantage of the great location to provide such dated and small bedrooms. I've stayed in other Hilton hotels before and this one was extremely disappointing. It needs renovation ASAP or charge less for the stay. too expensive for what it offers.
for Everyoneby A verified traveler from Drammen
Sentralt hotell men dyrtPosted Oct 7, 2015
Pros: Frokosten var kjempebra!! Positivt med gratis aviser på rommet og internett inkludert i prisen. Greit treningsrom - litt lite, men apparatene virket:)
Helt greit hotell i en fin del av London. Rommene er små, men komfortable til å være i London. Ismaskin i gangen og kjøleskap på rommet er et pluss. Veldig hyggelig og hjelpsomt personale både i resepsjonen, i restauranten og hotellet for øvrig, bortsett fra stuepikene som ikke ville hjelpe meg da jeg hadde glemt nøkkelkortet mitt nede på Gym rommet....
for Business Travelersby A verified traveler from Lancashire
large city hotel on central linePosted Oct 6, 2015
Cons: close to major revamp if not to fade into a dated past
Location: local shopping, dinning and great transport to city centre
clean professional run hotel .quite attentive staff at all levels of contact
for Everyoneby A verified traveler from London, England
Excellent valuePosted Oct 3, 2015
Pros: We liked the reception staff. They were very pleasant and answered all our questions. The conserve gave us very good information about buses and enter
Cons: The carpet in the bedroom was a little tired and could be updated.
Location: The hotel was located in Holland Park.ma two minute walk to the subway and immediately across from the bus. Close to restaurants.
Our room was very clean and comfortable. The buffet had a nice selection for breakfast and the food was fresh and hot! But the best aspect was the staff. They were very helpful and pleasant.
for Everyoneby A verified traveler from Manchester
Comfortable stayPosted Oct 1, 2015
Pros: The staff were friendly and helpful and bed was comfortable.
Cons: Bathroom interior in need of some attention especially door. Shower operation not obvious how to divert flow from taps.
Location: Holland Park Ave, not too far from the underground station (Holland Park) and Kensington Gardens, some walk to museums.
Overall comfortable stay, the room we had provided a poor view from the window,