Posted Apr 16, 2017
Conveniently located less than 5 minute walk to Shepherd's Bush Station on the Central Line/Overground/Bus AND Westfield Mall (upscale and reasonably priced retailers, many restaurants). Surprised this is called Hilton London Kensington, as it is located within Holland Park, a trendy upscale walkable neighborhood with local shops and gastropubs. Our room was clean, but as basic as it comes. Very simply furnished and tired outdated bathroom. Not that we had time to watch tv, but late at night when unwinding from a long day of sightseeing we were hoping to watch a little news but were only able to tune in to two stations and picture was not that clear. To be fair, we didn't take the time to report the problem though.
Comment from Hotel Management
Apr 24, 2017 by Veronica, Guest Relations Manager , Hotel Management
Thank you for sharing your invaluable feedback with us. We are sorry that not all aspects of your stay were satisfactory but hope to have the opportunity to redeem ourselves in the future.