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Hilton London Metropole

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Suite (Penthouse Suite) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Suite (Penthouse Suite) | Living area | 55-inch LED TV with satellite channels, TV
Family Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Overview of Hilton London Metropole

Hilton London Metropole

4-star property

3.5/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
225 Edgware Road, London, England, W2 1JU

Explore the area

  • Popular LocationOxford Street5 min drive
  • Popular LocationMadame Tussauds Wax Museum6 min drive
  • Popular LocationMarble Arch6 min drive
  • AirportLondon (LHR-Heathrow)40 min drive

Room options

About this area

London

Hilton London Metropole is located in London City Centre, a neighborhood in London, and is in a shopping district and near the airport. Madame Tussauds Wax Museum and Buckingham Palace are cultural highlights, and some of the area's notable landmarks include Piccadilly Circus and Trafalgar Square. Looking to enjoy an event or a game? See what's going on at Wembley Stadium or O2 Arena. Guests appreciate the hotel's convenience to public transportation: Edgware Road (Circle Line) Underground Station and Edgware Road (Bakerloo) Underground Station are just steps away.

What's nearby

  • Hyde Park - 13 min walk
  • Oxford Street - 5 min drive
  • Madame Tussauds Wax Museum - 6 min drive
  • Marble Arch - 6 min drive
  • Regent's Park - 8 min drive

Getting around

  • Edgware Road (Circle Line) Underground Station - 2 min walk
  • London Paddington Station - 7 min walk
  • Heathrow Airport (LHR) - 40 min drive

Restaurants

  • Fantasia Palace - 3 min walk
  • The Chapel - 3 min walk
  • Micky's Fish Bar & Kebab - 3 min walk
  • Zonzo - 3 min walk
  • Satay House - 3 min walk

About this property

Hilton London Metropole

4-star hotel near Hyde Park
Located close to Marble Arch, Hilton London Metropole provides a coffee shop/cafe, dry cleaning/laundry services, and car rentals on site. Be sure to enjoy a meal at any of the 4 onsite restaurants. Free in-room WiFi, with speed of 25+ Mbps, is available to all guests, along with 4 bars and a health club.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and a ballroom
  • Express check-out, a reception hall, and free newspapers
  • Luggage storage, a porter/bellhop, and a front desk safe
  • Guest reviews say great things about the location
Room features
All 1099 rooms offer comforts such as 24-hour room service and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the comfortable rooms at the property.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 55-inch LED TVs with satellite channels
  • Wardrobes/closets, refrigerators, and electric kettles

Languages

Arabic, Dutch, English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: GBP 18.50 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 4 bars/lounges
  • 24-hour room service

Restaurants on site

  • Bow Bar
  • Tyburn Kitchen
  • Tyburn Kitchen Bar
  • Tyburn Market

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (44116 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 35 per pet, per stay, plus a one-time cleaning fee of GBP 35
Up to 75 lbs
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: GBP 18.50 per person (approximately)
  • Self parking fee: GBP 35 per day
  • Pet fee: GBP 35 per pet, per stay plus GBP 35 one-time cleaning fee
  • Rollaway bed fee: GBP 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton London Metropole
Hilton Metropole
Hilton Metropole Hotel
Hilton Metropole Hotel London
Hilton Metropole London
London Metropole
London Metropole Hilton
Metropole Hilton London
Metropole London
Metropole London Hilton
Hilton London Metropole England
Hilton London Metropole Hotel London
Hilton London Metropole Hotel
Hilton London Metropole Hotel
Hilton London Metropole London
Hilton London Metropole Hotel London

Frequently asked questions

Is Hilton London Metropole pet-friendly?

Yes, this property allows pets with a maximum weight of up to 75 lbs per pet. There's a fee of GBP 35 per pet, per stay. A cleaning fee of GBP 35 also applies.

How much does it cost to stay at Hilton London Metropole?

As of Oct 3, 2022, prices found for a 1-night stay for 2 adults at Hilton London Metropole on Oct 16, 2022 start from $238.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hilton London Metropole?

Self parking is available for GBP 35 per day.

What time is check-in at Hilton London Metropole?

Check-in is from 3:00 PM - anytime.

What time is check-out at Hilton London Metropole?

Check-out is at noon.

Where is Hilton London Metropole located?

Located in London City Centre, this hotel is within 2 mi (3 km) of Hyde Park, Regent's Park, and Madame Tussauds Wax Museum. Buckingham Palace and Piccadilly Circus are also within 3 mi (5 km). Edgware Road (Circle Line) Underground Station and Edgware Road (Bakerloo) Underground Station are within a 2-minute walk.

Can I cancel my reservation for free at Hilton London Metropole and receive a full refund?

Yes, Hilton London Metropole offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton London Metropole cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 33 out of 114 reviews
5 - Excellent 29%
Rating 4 - Good. 34 out of 114 reviews
4 - Good 30%
Rating 3 - Okay. 16 out of 114 reviews
3 - Okay 14%
Rating 2 - Poor. 15 out of 114 reviews
2 - Poor 13%
Rating 1 - Terrible. 16 out of 114 reviews
1 - Terrible 14%

3.7/5

Cleanliness

3.6/5

Staff & service

3.6/5

Amenities

3.4/5

Property conditions & facilities

3.5/5

Eco-friendliness

1/5 Terrible

Beinyetua
Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dated hotel! Needs major renovations
Stayed 2 nights in Sep 2022

4/5 Good

hala
Traveled with family
Liked: Staff & service, amenities
It’s convenient
Stayed 5 nights in Sep 2022

1/5 Terrible

peter
Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is dirty, there is a decorative wooden panel by the desk which is covered in dust, has not been cleaned for at least three months. The dust was so thick when you run your finger along the wooden panels, “flakes of cotton wool” would fall onto the desk below. I lifted the coffee tray so I could do some work Ekaterina to find dust on the table which formed the shape of the coffee/tea making tray. Looking closer I saw a dust ring around the kettle and there is particles of “cotton wool like dust” particles in amongst the sugar compartment.
Stayed 1 night in Sep 2022

5/5 Excellent

Gerhard
Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

1/5 Terrible

Rosie
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
bad service
Stayed 1 night in Jun 2022

4/5 Good

MOHAMMAD
Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Location is very good. It always takes very long time to check in at this hotel, they couldn’t find the booking first and then they insist taking card details for any expenses during the stay. Overall it took 25 minutes to check in. Terrible
Stayed 1 night in Sep 2022

2/5 Poor

Sian
Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The beds were terrible. So hard and you could feel every spring. We got woken up from 5 am with doors slamming so hard it made you jump every time!
Stayed 1 night in Sep 2022

1/5 Terrible

Haya
Traveled with family and small children, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
I booked a family room but the room is very old and not clean !!! I was shocked that the hallway next to my room door full of trash bags!!! The smell was horrible I couldn’t believe that is a popular hotel with high standards. The beds are not comfortable at all as a hotel type bed, I could not sleep this night. The telephone in the room not working to ask for help or if we need something!!! Full of dust at the back of the cupboard!!! Overall experience is terrible and never stay again even the receptionist was not helpful when I explained to her all these issues and she said I can’t do anything except removing the trash out of the hallway!!! Otherwise she should apologize and try to offer some solutions to make our stay more smooth
Stayed 1 night in Sep 2022

5/5 Excellent

Rashad
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. The breakfast bar was fantastic. Underground parking was very convenient. Will definitely recommend for family vacations.
Stayed 5 nights in Aug 2022

2/5 Poor

Dominique
Business traveler, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Rooms smelt of cigarettes.
Stayed 1 night in Sep 2022