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Overview of Hilton London Metropole

Photo gallery

Lobby
Fridge, coffee/tea maker, electric kettle
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Hilton London Metropole

4 out of 5

3.6/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationBaker Street13 min walk
    Popular LocationRegent's Park17 min walk
    Popular LocationMarble Arch6 min drive
    AirportLondon (LHR-Heathrow)40 min drive

Choose dates to view prices

Superior Room, 2 Queen Beds

4.3/5 guest room rating
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed

4.3/5 guest room rating
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

No guest room rating
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed

  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room

No guest room rating
  • 194 sq ft
  • Sleeps 3
  • 3 Twin Beds

Executive Twin Room, Business Lounge Access

No guest room rating
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

Twin Room

No guest room rating
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Room, 1 King Bed (Superior Plus)

  • 301 sq ft
  • City view
  • Sleeps 8
  • 1 King Bed

Studio Suite

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

Presidential Suite, Business Lounge Access

  • 969 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Business Lounge Access

No guest room rating
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room

4.1/5 guest room rating
  • 323 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed (Octagon)

  • 721 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

About this area

London

Located in London's London City Centre neighborhood, Hilton London Metropole is in the city center and near the airport. Marble Arch and Royal Albert Hall are notable landmarks, and travelers looking to shop may want to visit Oxford Street and Queensway. Looking to enjoy an event or a game? See what's going on at Emirates Stadium or Stamford Bridge Stadium. Guests appreciate the hotel's convenience to public transportation: Edgware Road Underground Station is just steps away and Paddington Underground Station is 7 minutes by foot.
Popular Location

What's nearby

  • Hyde Park - 13 min walk
  • Madame Tussauds Wax Museum - 13 min walk
  • Baker Street - 13 min walk
  • Regent's Park - 17 min walk
  • Marble Arch - 6 min drive

Getting around

  • Edgware Road Underground Station - 1 min walk
  • London Paddington Station - 7 min walk
  • Heathrow Airport (LHR) - 40 min drive

Restaurants

  • EDG Bar & Lounge — 1 min walk
  • Whisky Lounge — 1 min walk
  • Zonzo — 3 min walk
  • Satay House — 3 min walk
  • Patogh Restaurant — 4 min walk

About this property

Hilton London Metropole

4-star London hotel in London City Centre, near Hyde Park
Along with 4 restaurants, this smoke-free hotel has 4 bars/lounges and a health club. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli, and a conference center are onsite. All 1059 soundproofed rooms feature WiFi and MP3 docks. Guests can appreciate conveniences like refrigerators and coffee makers, and other amenities include wired Internet and 24-hour room service.
Hilton London Metropole offers 1059 accommodations with MP3 docking stations and laptop-compatible safes. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. 32-inch LCD televisions come with pay movies. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a health club.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 14.99 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: GBP 12.50 per person
  • 4 restaurants and 1 coffee shop/café
  • 4 bars/lounges
  • 24-hour room service

Things to do

  • Health club
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Grocery/convenience store
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Italian
  • Spanish

Business services

  • Business center
  • Conference center (44116 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • 32-inch LCD TV
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Soundproofing

Similar properties

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in from 3:00 PM - anytime
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is undergoing renovations from September 28 2020 to June 1 2021 (completion date subject to change).
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 35 per pet, per stay, plus a one-time cleaning fee of GBP 35
Up to 75 lbs
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35.0 per day
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 12.50 per person (approximately)
  • Fee for in-room wireless Internet: GBP 14.99 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: GBP 14.99 (rates may vary)
  • Self parking fee: GBP 25 per day
  • Pet fee: GBP 35 per pet, per stay plus GBP 35 one-time cleaning fee
  • Rollaway bed fee: GBP 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton London Metropole
Hilton Metropole
Hilton Metropole Hotel
Hilton Metropole Hotel London
Hilton Metropole London
London Metropole
London Metropole Hilton
Metropole Hilton London
Metropole London
Metropole London Hilton
Hilton London Metropole England
Hilton London Metropole Hotel London
Hilton London Metropole Hotel
Hilton London Metropole Hotel
Hilton London Metropole London
Hilton London Metropole Hotel London

Frequently asked questions

Can I cancel my reservation for free at Hilton London Metropole and receive a full refund?
Yes, Hilton London Metropole offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton London Metropole cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hilton London Metropole?
As of Apr 21, 2021, prices found for a 1-night stay for 2 adults at Hilton London Metropole on Apr 22, 2021 start from $130, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hilton London Metropole pet-friendly?
Yes, this property allows pets with a maximum weight of up to 75 lbs per pet. There's a fee of GBP 35 per pet, per stay. A cleaning fee of GBP 35 also applies.
How much is parking at Hilton London Metropole?
Self parking is available for GBP 25 per day.
What time is check-in at Hilton London Metropole?
Check-in is from 3:00 PM - anytime.
What time is check-out at Hilton London Metropole?
Check-out is at noon.
Where is Hilton London Metropole located?
Located in London City Centre, this hotel is within a 15-minute walk of Hyde Park, Madame Tussauds Wax Museum, and Kensington Gardens. Park Lane and Baker Street are also within 15 minutes. Edgware Road Underground Station is only a 2-minute walk and Paddington Underground Station is 7 minutes.

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 350 out of 1492 reviews
5 - Excellent 23%
Rating 4 - Good. 572 out of 1492 reviews
4 - Good 38%
Rating 3 - Okay. 290 out of 1492 reviews
3 - Okay 19%
Rating 2 - Poor. 156 out of 1492 reviews
2 - Poor 10%
Rating 1 - Terrible. 124 out of 1492 reviews
1 - Terrible 8%

3.7/5

Cleanliness

3.9/5

Staff & service

3.5/5

Amenities

3.4/5

Property conditions & facilities

4/5 Good

Stayed 1 night in Feb 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

4/5 Good

Business traveler
Liked: Staff & service, room comfort
Staff should be more helpful
The staff who checked in was very very warm and helpful we checked in on 7th afternoon around 2 pm but 2 of the staff were very rude, one girl especially was very very rude who was on duty 9th November at around 5 pm, she was a south asian girl. The room when we entered was not as clean as it should be.
Stayed 4 nights in Nov 2020

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

3/5 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort
My stay at Hilton Metropole
We booked an executive suite last Wednesday which was not available due to the renovations. They said we were upgraded, however it did not seem. The bed was very uncomfortable, the toiletries were very basic, which did not include a shower cap. Drinking water was not provided in the room. The executive lounge was a disappointment with the snacks similar to what you would get on board an aircraft. Very disappointing for a king executive suite.
Stayed 1 night in Oct 2020

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