Ratings based on 1,625 Verified Reviews

4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel in London for business

Posted Feb 22, 2017
Location: Borough Market Lots of great restaurants
Second time at this hotel. I visit Excel Center while there so its 25 minutes on the tube/train and very convenient. The lounge floor access makes it perfect for holding meetings in private. The restaurant is good, both in terms of service and food. The neighbourhood is also very much worth checking out including the Borough (sic?) market only blocks away
5 out of 5
Recommended
for Everyone
by A verified traveler from New York, NY

Good deal near Tower Bridge

Posted Dec 19, 2016
Pros: Nice modern hotel in a good location by London Bridge.
Generally London is expensive or you don't get much. However, this hotel is reasonable and the rooms are large and newly furnished in a modern style. Bathroom was large. Breakfast was sumptuous and phenomenal. 24 hour Internet is free. Once you check in, your survival issues are over - you can survive in your room!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 14, 2016
Nice Hotel with Good Reception Services & friendly staff.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and comfortable room. Good location

Posted Dec 6, 2016
Pros: Very close to tube and plenty of restaurants nearby
Cons: Bell boy could be a bit more prompt
Location: Lots of good restaurants with nice views. Good bars nearby. Very good location
Enjoyed this hotel. Nice rooms and room service was pretty good. Solid service overall.
5 out of 5
Recommended
for Everyone
by A verified traveler from S

Fantastic location

Posted Dec 2, 2016
Great hotel and location, literally a five minute walk to view of Tower Bridge. The twin room we stayed in was very clean but the beds were a bit hard.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 28, 2016
Great location, friendly staff & lovely amenities, would stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sevenoaks, Kent

Posted Nov 14, 2016
First Class all round. Attentive staff and a great location for our weekend in London.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 7, 2016 on Hotels
5 out of 5
by A verified traveler

Superb and convenient hotel, South Bank so close

Posted Oct 30, 2016 on Hotels
This is a very good hotel - we enjoyed every aspect of our stay
5 out of 5
Recommended
for Everyone
by A verified traveler from new york

lovely staff in a great location

Posted Oct 29, 2016 on Orbitz
nice stay for business. staff was consistently helpful.