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Hotel Xenia, Autograph Collection

4.5 out of 5

Overview of Hotel Xenia, Autograph Collection

Photo gallery

Featured Image
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

4.4/5 Excellent

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant
  • Breakfast Available
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided

Explore the area

    Popular LocationNatural History Museum12 min walk
    Popular LocationKensington Palace16 min walk
    Popular LocationHyde Park5 min drive
    AirportLondon (LHR-Heathrow)30 min drive
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  • Deluxe Room, 2 Twin Beds, Non Smoking

    Photos of Deluxe Room, 2 Twin Beds, Non Smoking

    Room amenities

    • Sleeps 2
    • 2 Twin Beds
    More detailsDeluxe Room, 2 Twin Beds, Non Smoking

  • Room, 1 Double Bed, Non Smoking

    Photos of Room, 1 Double Bed, Non Smoking

    3.6/5 guest room rating

    Room amenities

    • 118 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsRoom, 1 Double Bed, Non Smoking

  • Executive Room, 2 Twin Beds, Non Smoking

    Photos of Executive Room, 2 Twin Beds, Non Smoking

    Room amenities

    • Sleeps 2
    • 2 Twin Beds
    More detailsExecutive Room, 2 Twin Beds, Non Smoking

  • Classic Room, 1 King Bed, Non Smoking, Balcony

    Photos of Classic Room, 1 King Bed, Non Smoking, Balcony

    Room amenities

    • Sleeps 2
    • 1 King Bed
    More detailsClassic Room, 1 King Bed, Non Smoking, Balcony

  • Executive Room, 2 Twin Beds, Non Smoking

    Photos of Executive Room, 2 Twin Beds, Non Smoking

    Room amenities

    • Sleeps 2
    • 2 Twin Beds
    More detailsExecutive Room, 2 Twin Beds, Non Smoking

  • Classic Room, 2 Twin Beds, Non Smoking

    Photos of Classic Room, 2 Twin Beds, Non Smoking

    Room amenities

    • Sleeps 2
    • 2 Twin Beds
    More detailsClassic Room, 2 Twin Beds, Non Smoking

  • Executive Room, 1 King Bed, Non Smoking

    Photos of Executive Room, 1 King Bed, Non Smoking

    4/5 guest room rating

    Room amenities

    • 183 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Room, 1 King Bed, Non Smoking

  • Classic Room, 1 Double Bed, Non Smoking, Balcony

    Photos of Classic Room, 1 Double Bed, Non Smoking, Balcony

    4.3/5 guest room rating

    Room amenities

    • 161 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsClassic Room, 1 Double Bed, Non Smoking, Balcony

  • Classic Room, 1 Double Bed, Non Smoking

    Photos of Classic Room, 1 Double Bed, Non Smoking

    4.1/5 guest room rating

    Room amenities

    • 140 sq ft
    • Sleeps 2
    • 1 Double Bed
    More detailsClassic Room, 1 Double Bed, Non Smoking

  • Room, 1 Twin Bed, Non Smoking

    Photos of Room, 1 Twin Bed, Non Smoking

    4.1/5 guest room rating

    Room amenities

    • 97 sq ft
    • Sleeps 1
    • 1 Twin Bed
    More detailsRoom, 1 Twin Bed, Non Smoking

  • Deluxe Room, 1 King Bed, Non Smoking

    Photos of Deluxe Room, 1 King Bed, Non Smoking

    Room amenities

    • 215 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Non Smoking

  • Executive Room, 1 King Bed, Non Smoking, Balcony

    Photos of Executive Room, 1 King Bed, Non Smoking, Balcony

    Room amenities

    • 194 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Room, 1 King Bed, Non Smoking, Balcony

About this area

London

Located in London's London City Centre neighborhood, Hotel Xenia, Autograph Collection is in the city center and near a metro station. The area's natural beauty can be seen at Kensington Gardens and Hyde Park, while Natural History Museum and Madame Tussaud's Wax Museum are popular area attractions. Check out an event or a game at Stamford Bridge Stadium, and consider making time for Science Museum, a top attraction not to be missed. Guests appreciate the hotel's convenience to public transportation: Gloucester Road Underground Station is 6 minutes by foot and Earl's Court Station is 9 minutes.
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Popular Location

What's nearby

  • Natural History Museum - 12 min walk
  • Kensington Palace - 16 min walk
  • Hyde Park - 5 min drive
  • Buckingham Palace - 12 min drive
  • Marble Arch - 15 min drive

Getting around

  • Kensington (Olympia) Station - 3 min drive
  • Gloucester Road Underground Station - 6 min walk
  • AirportHeathrow Airport (LHR) - 30 min drive

Restaurants

  • Evoluzione — 1 min walk
  • Lounge — 1 min walk
  • The Little French Restaurant — 4 min walk
  • The Devonshire Arms — 5 min walk
  • Over Under — 5 min walk

About this property

Hotel Xenia, Autograph Collection

Luxury London hotel in London City Centre, near Natural History Museum
This smoke-free hotel features a restaurant, 2 bars/lounges, and 24-hour room service. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. All 99 rooms boast tablet computers and offer free WiFi and 24-hour room service. Guests will also find flat-screen TVs, rainfall showerheads, and coffee makers.
Hotel Xenia, Autograph Collection offers 99 accommodations with tablet computers and laptop-compatible safes. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, bidets, and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitization guidelines of Commitment to Clean (Marriott)

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7 AM–11:00 AM on weekends: GBP 19 for adults and GBP 17 for children
  • 1 restaurant
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Swimming pool

Family friendly

  • Dry cleaning service
  • Laundry facilities

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • French
  • Italian
  • Russian
  • Spanish

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height view port in door
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead

Entertainment

  • Cable/satellite channels
  • Flat-screen TV
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Turndown service

See similar properties

London
London
London City Centre
London City Centre
Hotel
Hotel
4 star
4 star
Guest rating 4+
Guest rating 4+
Pool
Pool
Business friendly
Business friendly
Washer and dryer
Washer and dryer

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from March 23 2020 to January 11 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: GBP 19 for adults and GBP 17 for children (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards; cash is not accepted

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Hotel Xenia
Hotel Xenia Autograph Collection London
London Hotel Xenia
London Xenia Hotel
Xenia Hotel
Xenia Hotel London
Xenia London
Xenia London Hotel
Hotel Xenia London, England
Hotel Xenia Autograph Collection
Xenia Autograph Collection London
Xenia Autograph Collection
Hotel Xenia London
Xenia, Autograph Collection
Hotel Xenia, Autograph Collection Hotel
Hotel Xenia, Autograph Collection London
Hotel Xenia, Autograph Collection Hotel London

Frequently asked questions

Can I cancel my reservation for free at Hotel Xenia, Autograph Collection and receive a full refund?
Yes, Hotel Xenia, Autograph Collection offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Xenia, Autograph Collection cancellation policy on our site for more details about any exclusions or requirements.
Does Hotel Xenia, Autograph Collection have a pool?
Yes, this property has a pool.
Is Hotel Xenia, Autograph Collection pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hotel Xenia, Autograph Collection?
This hotel doesn't offer parking.
What time is check-in at Hotel Xenia, Autograph Collection?
Check-in is from 3:00 PM - midnight. A fee applies for early check-in (amount may vary, subject to availability). Late check-in is available during limited hours.
What time is check-out at Hotel Xenia, Autograph Collection?
Check-out is at noon. Late check-out is available for a fee (amount may vary, subject to availability).
Where is Hotel Xenia, Autograph Collection located?
Located in London City Centre, this luxury hotel is within a 15-minute walk of Natural History Museum, Kensington High Street, and Kensington Gardens. Victoria and Albert Museum and Kensington Palace are also within 1 mi (2 km). Gloucester Road Underground Station is 6 minutes by foot and Earl's Court Station is 9 minutes.
4.4
Excellent
5 - Excellent
396
4 - Good
242
3 - Okay
59
2 - Poor
14
1 - Terrible
4

4.7/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Even during Covid19 outbreak, staff was fantastic.
Stayed 1 night in Mar 2020

5/5 Excellent

Business traveler
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel. Great balcony room. Friendly and helpful staff. Always quick with special requests. The room had a beautiful city view wirh balcony overlooking a quiet street.
Stayed 3 nights in Dec 2019

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

2/5 Poor

Sad face IconDisliked: Staff & service, property conditions & facilities, room comfort
Why does Hotels.com call Xenia "fabulous"?!?
Our room was minuscule, dark, and freezing. NB: Your room thermostat does nothing. It's for show. They control the temperature centrally--and the heat was off. They kept saying they'd turn it on but didn't do that until night time. I think that's how they get you to leave the room, since there's no breakfast to get you out, so the cleaners could come in. It took over two hours of begging after we first got to the room, before they gave us a small space heater. Since the room was so small, the tiny space heater heated it quickly--until a breaker blew and the outlets went out. The cleaning people didn't clean the tub and were circumspect about sharing routine toiletries. Desk personnel were unwilling to loan scotch tape so we could wrap a Christmas gift. The only positives were: Prosecco in lobby while you wait for your room, a bowl of apples in lobby, plenty of hot water for a bath, and pleasant-enough staff. I recommend you go to this hotel's sister hotel instead,the Kensington Marriott. That one is just across the street. They're both Marriots. That one has larger, warmer, brighter rooms, a minifridge, etc., nicer personnel, and a comfortable executive room business lounge--and they will loan you tape. At that hotel, you can control your room's temperature and find places to put your luggage and personal toiletries. Imagine that!
Stayed 3 nights in Dec 2019

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