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Reviews

4.4 / 5Excellent
708 reviews

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Restaurant

Map

What's nearby

  • Popular Location
    Natural History Museum
    12 min walk
  • Popular Location
    Kensington Palace
    16 min walk
  • Restaurant
    Evolutione
    1 min walk
  • Restaurant
    The Delhi Brasserie
    2 min walk
  • Airport
    London (QQP-Paddington Train Station)
    5 min drive

Book online or call:

1-800-238-0767

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    About this area

    London

    Located in London's London City Centre neighborhood, Hotel Xenia, Autograph Collection is in the city center and near a metro station. The area's natural beauty can be seen at Kensington Gardens and Hyde Park, while Stamford Bridge Stadium and Coca-Cola London Eye are popular area attractions. Check out an event or a game at Twickenham Stadium, and consider making time for Sky Garden, a top attraction not to be missed. Our guests appreciate the hotel's convenience to public transportation: Gloucester Road Underground Station is 6 minutes by foot and Earl's Court Station is 9 minutes.

    Popular Location

    What's nearby

    • Natural History Museum - 12 min walk
    • Victoria and Albert Museum - 15 min walk
    • Kensington Palace - 16 min walk
    • Royal Albert Hall - 19 min walk
    • Harrods - 3 min drive

    Getting around

    • Gloucester Road Underground Station - 6 min walk
    • London West Brompton Station - 13 min walk
    • London (LHR-Heathrow) - 25 min drive

    Restaurants

    • Evoluzione — 1 min walk
    • Lounge — 1 min walk
    • Evolutione - 1 min walk
    • The Delhi Brasserie - 2 min walk
    • Bellavista - 2 min walk
    Questions about this property?Find answers

    About this property

    Hotel Xenia, Autograph Collection

    This smoke-free hotel features a restaurant, 2 bars/lounges, and 24-hour room service. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. All 99 rooms boast tablet computers and offer free WiFi and 24-hour room service. Guests will also find flat-screen TVs, rainfall showerheads, and coffee makers.

    Property amenities

    Internet

    Available in all rooms: Free WiFi

    Parking and transportation

    No onsite parking available

    Food and drink

    Buffet breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7 AM–11:00 AM on weekends: GBP 19 for adults and GBP 17 for children
    1 restaurant
    2 bars/lounges
    24-hour room service

    Things to do

    Swimming pool

    Family friendly

    Dry cleaning service
    Laundry facilities

    Conveniences

    Elevator
    Free newspapers in lobby

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Tour/ticket assistance
    Turndown service

    Languages spoken

    English
    French
    Italian
    Russian
    Spanish

    Business services

    Meeting rooms

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Wheelchair-accessible business center
    Wheelchair-accessible path of travel
    Wheelchair-accessible registration desk
    Wheelchair-accessible restaurant

    More

    Smoke-free property
    TV in lobby

    Room amenities

    Bedroom

    Air conditioning (climate-controlled)
    Blackout drapes/curtains

    Bathroom

    Bathtub or shower
    Bidet
    Designer toiletries
    Hair dryer
    Rainfall showerhead

    Entertainment

    Cable/satellite channels
    Flat-screen TV
    Tablet computer

    Food and drink

    Coffee/tea maker
    Free bottled water

    More

    Connecting rooms available
    Desk
    Iron/ironing board (on request)
    Laptop-compatible safe
    Phone
    Turndown service
    4.4

    Excellent

    5 - Excellent
    390
    4 - Good
    241
    3 - Okay
    59
    2 - Mediocre
    14
    1 - Poor
    4
    4.7
    Cleanliness
    4.7
    Service and Staff
    4.5
    Amenities
    4.6
    Property condition

    1/5

      This traveler didn’t leave comments with their review
      Stayed 1 night in Jan 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      hotel. Great balcony room. Friendly and helpful staff. Always quick with special requests. The room had a beautiful city view wirh balcony overlooking a quiet street.

      Stayed 3 nights in Dec 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

      Stayed 1 night in Dec 2019

      2/5

      • Disliked: Staff & service, property conditions & facilities, room comfort

      Why does Hotels.com call Xenia "fabulous"?!?

      Our room was minuscule, dark, and freezing. NB: Your room thermostat does nothing. It's for show. They control the temperature centrally--and the heat was off. They kept saying they'd turn it on but didn't do that until night time. I think that's how they get you to leave the room, since there's no breakfast to get you out, so the cleaners could come in. It took over two hours of begging after we first got to the room, before they gave us a small space heater. Since the room was so small, the tiny space heater heated it quickly--until a breaker blew and the outlets went out. The cleaning people didn't clean the tub and were circumspect about sharing routine toiletries. Desk personnel were unwilling to loan scotch tape so we could wrap a Christmas gift. The only positives were: Prosecco in lobby while you wait for your room, a bowl of apples in lobby, plenty of hot water for a bath, and pleasant-enough staff. I recommend you go to this hotel's sister hotel instead,the Kensington Marriott. That one is just across the street. They're both Marriots. That one has larger, warmer, brighter rooms, a minifridge, etc., nicer personnel, and a comfortable executive room business lounge--and they will loan you tape. At that hotel, you can control your room's temperature and find places to put your luggage and personal toiletries. Imagine that!

      Stayed 3 nights in Dec 2019

      4/5 Good

        This traveler didn’t leave comments with their review
        Stayed 4 nights in Oct 2019

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