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Hyatt Place London City East

Photo gallery for Hyatt Place London City East

Exterior
Cocktail bar
Room, 1 King Bed, Terrace (High Floor) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Restaurant
Lobby

Overview of Hyatt Place London City East

Hyatt Place London City East

4.0 star property

9.0/10 Wonderful

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
Map
Black Lion House, 45 Whitechapel Road, London, England, E11DU

Explore the area

  • Popular LocationThe Gherkin13 min walk
  • Popular LocationTower of London15 min walk
  • Popular LocationTower Bridge19 min walk
  • AirportLondon (LHR-Heathrow)58 min drive

Room options

About this area

London

Hyatt Place London City East is located in Shoreditch, a neighborhood in London, and is in the entertainment district and near the airport. Tower of London and The British Museum are cultural highlights, and travelers looking to shop may want to visit Old Spitalfields Market and Brick Lane. Looking to enjoy an event or a game while in town? See what's going on at O2 Arena.
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Map

What's nearby

  • Brick Lane - 2 min walk
  • Old Spitalfields Market - 8 min walk
  • The Gherkin - 13 min walk
  • Tower of London - 15 min walk
  • Tower Bridge - 19 min walk

Getting around

  • Aldgate East Station - 4 min walk
  • Fenchurch Street Station - 13 min walk
  • Heathrow Airport (LHR) - 58 min drive

Restaurants

  • Exmouth Coffee Company - 3 min walk
  • Grounded - 2 min walk
  • Efes - 2 min walk
  • The Buxton - 3 min walk
  • Sushinoen - 2 min walk

About this property

Hyatt Place London City East

4-star hotel near Tower of London
Located close to Old Spitalfields Market and Brick Lane, Hyatt Place London City East provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. Be sure to enjoy a meal at Zoom Restaurant, the onsite restaurant. In addition to a bar and a 24-hour gym, guests can connect to free WiFi in public areas.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), smoke-free premises, and coworking spaces
  • Coffee/tea in the lobby, a front-desk safe, and an elevator
  • Concierge services, multilingual staff, and luggage storage
  • Guest reviews say great things about the breakfast
Room features
All 280 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like safes and sound-insulated walls.
More amenities include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Showers and hair dryers
  • 55-cm Smart TVs with digital channels
  • Wardrobes/closets, outdoor play area, and heating

Languages

English, French, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of We're Good To Go (UK)
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC), Ecolab (3rd party expert - Global), and GBAC STAR Facility Accreditation (global expert)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.3 miles (GBP 28 per day)
  • Street parking available

Food and drink

  • Buffet breakfast breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–10:00 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • PocketSquare Skyline Bar
  • The Market
  • Zoom Restaurant

Things to do

  • 24-hour gym

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor play area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower only
  • Toothbrush and toothpaste on request

Entertainment

  • 55-cm Smart TV with digital channels

Outdoor space

  • Outdoor play area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15 per person
  • Offsite parking fee: GBP 28 per day (0.3 mi away)
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place London City London
Hyatt Place London City East Hotel
Hyatt Place London City East London
Hyatt Place London City East Hotel London

Frequently asked questions

Is Hyatt Place London City East pet-friendly?

Yes, this property allows dogs (limit 2 per room). There's a fee of GBP 25 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Hyatt Place London City East?

As of Apr 2, 2023, prices found for a 1-night stay for 2 adults at Hyatt Place London City East on Apr 10, 2023 start from $122.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Hyatt Place London City East?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Hyatt Place London City East?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hyatt Place London City East located?

Located in Shoreditch, this hotel is within a 10-minute walk of Brick Lane and Old Spitalfields Market. The Gherkin and Tower of London are also within 15 minutes. Aldgate East Station is only a 4-minute walk and Whitechapel Underground Station is 7 minutes.

Can I cancel my reservation for free at Hyatt Place London City East and receive a full refund?

Yes, Hyatt Place London City East offers free cancellation on select room rates, because flexibility matters! Please refer to Hyatt Place London City East cancellation policy on our site for more details about any exclusions or requirements.

Hyatt Place London City East Reviews

Hyatt Place London City East Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 184 out of 304 reviews" "
" "10 - Excellent 61%
Rating 8 - Good. 92 out of 304 reviews" "
" "8 - Good 30%
Rating 6 - Okay. 22 out of 304 reviews" "
" "6 - Okay 7%
Rating 4 - Poor. 3 out of 304 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 3 out of 304 reviews" "
" "2 - Terrible 1%

9.2/10

Cleanliness

9.0/10

Staff & service

8.5/10

Amenities

9.2/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

10/10 Excellent

Mauro

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant stay, restaurants around. Area is a bit sketchy but no incidents.
Stayed 2 nights in Mar 2023

10/10 Excellent

Zakirul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall experience exceeded my expectation.
Stayed 6 nights in Mar 2023

8/10 Good

Andrew

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Overall, stay was great - but room service was over an hour later than I was told to expect, with no updates given until 5 mins before the food arrived

8/10 Good

JEEVAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good except one thing thermostat for room temperature. Not able to tell what’s going on. What is the room temperature? Is working or not working. Called service desk to help out about that. But is was still confusing.
Stayed 3 nights in Mar 2023

10/10 Excellent

Brad

Stayed 6 nights in Mar 2023

10/10 Excellent

Rin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with our stay
Stayed 1 night in Mar 2023

10/10 Excellent

Charlotte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with really good sized rooms. Plenty of storage space, good sized bathroom with a nice shower and plenty of lighting. Nice, big and comfy bed, and plenty of plugs around the room and next to the bed which was really useful and something so many other hotels don't have! Really quiet despite being in a busy part of London, and the staff were great, we were checked in quickly and they had a friendly manner. I would absolutely stay here again next time I'm in London as it was a great room, very affordable, quiet and near plenty of public transport.
Stayed 1 night in Feb 2023

10/10 Excellent

Georgina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable, cozy hotel with kind and welcoming staff
Stayed 2 nights in Feb 2023

10/10 Excellent

Shanice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay as usual!!! I’ll stay again!!!!

8/10 Good

Esme

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and welcoming, staff very friendly and happy to help. Room was perfect for our short stay. Bathroom door on sliding rail wasn’t the most private, and disappointed to only have 2 English breakfast tea bags in the room. On our final morning I had a lukewarm shower as the hot water wasn’t working properly but it seemed to be fixed a short time later.
Stayed 2 nights in Feb 2023