Ratings based on 582 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from ann arbor, Michigan

Nice quiet secluded hotel.

Posted Aug 23, 2016
Wonderful place to stay. Actually stayed another night, that's how well we liked it.
5 out of 5
by A verified traveler from Chicago

Lovely hotel

Posted Aug 22, 2016
Stayed 3 nights and wish could have stayed longer. Lovely, tranquil, nice staff, clean nice rooms. Very convenient location for us. Hope to return in the near future.
5 out of 5
by A verified traveler from Toronto

Everything you need

Posted Aug 14, 2016
I've stayed at the Ivey Spencer Leadership Center a few times and am always pleased with the comfort of the rooms and the convenience to Wesrern Campus. Everyone is pleasant, and the breakfast is plentiful and delicious. The grounds are also lovely. It would be a really nice place to hold a special occasion event.
Comment from Hotel Management
Aug 16, 2016 by jclark@ivey.uwo.ca, Hotel Management
Thank you for your feedback regarding your recent stay with us. We appreciate you taking the time to let us know of your experience here at Spencer. I am happy to hear that you are a happy, return guest! We appreciate your loyalty and look forward to seeing you again soon. Sincerely, Derek Grimaldi General Manager
5 out of 5
by A verified traveler

great staff and nice place to walk around

Posted Aug 10, 2016
Pros: Very friendly staff and great surroundings
Cons: Better control of the heating system--air conditioning was set to cold for us.
Location: It was a great location to get to Saint Joseph's hospital where we had to get some medical tests done.
I loved seeing the ground hog, turkeys and deer. Great place to stay. I really enjoyed being able to walk around the neighbourhood and grounds.
Comment from Hotel Management
Aug 12, 2016 by jclark@ivey.uwo.ca, Hotel Management
Thank you for your feedback regarding your recent stay with us. We appreciate you taking the time to let us know of your experience here at Spencer. I am glad our location and facility worked well for your trip. We look forward to hosting you during your next trip to London. Sincerely, Derek Grimaldi General Manager
5 out of 5
by A verified traveler

Toronto weekend

Posted Jul 19, 2016
Pros: Staff. Space. Go here if you want to get away from " the madding crowd "
Cons: Nothing I saw could be any better.
Location: Very private location yet within walking distance of shopping.
Had to make emergency trip to Toronto for three days and stayed at Ivey Leadership Centre. Clean and comfortable room. Staff went beyond the call of duty to help us with any requests we made. We could not believe how attentive and pleasant the staff were at all times. Would strongly recommend this place for family gatherings of any kind as there is so much privacy afforded guests and plenty of areas if you wish to have your own space. Excellent.
4 out of 5
by Paul W

Posted May 24, 2016 on Hotels
Comment from Hotel Management
by Derek, Hotel Management
Thank you for your rating.
4 out of 5
by A verified traveler

Posted May 13, 2016 on Hotels
The building is interesting, with lots of nooks and crannies to explore. The grounds are spacious and lovely, and overall it was a very satisfying stay.
Comment from Hotel Management
by Derek, Hotel Management
Thank you for your feedback regarding your recent stay with us. We appreciate you taking the time to let us know of your experience here at Spencer. I am happy to hear that you enjoyed your stay and were able to explore the facility and grounds. Thank you.. Sincerely, Derek Grimaldi General Manager
4 out of 5
by Erling from Ottawa

A long walk from the elevator and up stairs

Posted May 10, 2016 on Hotels
I went to London to buy a boat from a Western Alumnus who is moving to Wales. The location was very close to where I bought my boat.
Comment from Hotel Management
by Derek, Hotel Management
Thank you for your feedback regarding your recent stay with us. We appreciate you taking the time to let us know of your experience here at Spencer. I am glad that our location was convenient for you. We do have guestrooms that are located closer to the front desk and accessible via elevator - they are our Ivey Guestrooms - so I suggest booking one of these if you come back to London. Thank you. Sincerely, Derek Grimaldi General Manager
5 out of 5
by Jerrie from Irish Block

A beautiful relaxing getaway

Posted May 8, 2016 on Hotels
The building and surroundings are beautiful, the service is excellent, the food first class, and overall superb experience. We have stayed here before and will be staying here whenever we come to London.
Comment from Hotel Management
by Derek, Hotel Management
Thank you for your feedback regarding your recent stay with us. We appreciate you taking the time to let us know of your experience here at Spencer. I am happy to hear that you enjoyed your stay and I thank you for your five star rating! We look forward to hosting you during your next trip to London. Sincerely, Derek Grimaldi General Manager
2 out of 5
by Stephanie from Ottawa

Posted May 3, 2016 on Hotels
Was told that our breakfast would be ready in 10 minutes. Went to the restaurants 3 times to get our breakfast and ended up waiting for 40 minutes to have our breakfast. Poor service and communication.
Comment from Hotel Management
by Derek, Hotel Management
Thank you for sharing your experience with us. I am truly sorry that we did not meet your expectations during your recent stay with us. Consistency and execution are key components of our delivery promise and in this case we failed to live up to that promise. I apologize for the long wait you experience for breakfast, this is definitely not our standard of service - I am sorry. I hope we can be of service to you again in the future. Sincerely, Derek Grimaldi General Manager