Ratings based on 572 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
96% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler

Toronto weekend

Posted Jul 19, 2016
Pros: Staff. Space. Go here if you want to get away from " the madding crowd "
Cons: Nothing I saw could be any better.
Location: Very private location yet within walking distance of shopping.
Had to make emergency trip to Toronto for three days and stayed at Ivey Leadership Centre. Clean and comfortable room. Staff went beyond the call of duty to help us with any requests we made. We could not believe how attentive and pleasant the staff were at all times. Would strongly recommend this place for family gatherings of any kind as there is so much privacy afforded guests and plenty of areas if you wish to have your own space. Excellent.
4 out of 5
by A verified traveler

Close to walking trails

Posted May 2, 2016
Great hotel, close to amenities and walking trails.
Comment from Hotel Management
Jul 4, 2016 by jclark@ivey.uwo.ca, Hotel Management
Thank you for your feedback regarding your recent stay with us. We appreciate you taking the time to let us know of your experience here at Spencer. I am glad that you enjoyed your stay and the walking trails. We look forward to hosting you during your next trip to London. Sincerely, Derek Grimaldi General Manager
1 out of 5
by Donna from Bradford

Would not recommend to stay.

Posted Apr 27, 2016 on Hotels
The hotel itself was nice. I had high expectations and was very disappointed . The room smelt mouldy, water damage on the ceiling ,dark hair in the bed, furniture in the room was damaged and when I asked for a different room , I was told they were not any other rooms and that recently there had been alot of rain and maybe thats why it spelt mouldy. Really? The breakfast was delicious !
Comment from Hotel Management
May 27, 2016 by Derek, Hotel Management
Thank you for sharing your experience with us. I am truly sorry that we did not meet your expectations during your recent stay with us. I apologize for all of the issues you experience during your stay. I assure you this is not our usual level of service and we did not live up to our promise of excellent customer service. I hope you will give us another opportunity to redeem ourselves and provide you with the service you deserve. Sincerely, Derek Grimaldi General Manager
4 out of 5
by A verified traveler from Toronto

Beautiful, serene property

Posted Apr 21, 2016
Pros: Food!
Cons: Rooms are classic but tired, ceilings could be updated...walls need to be painting.
Location: Close to the downtown core.
We were in town for business, appreciated the clean, quiet and serene venue. Food was exceptional, if I was in the area again I would go back for the food. Meats and fish were fresh and of a high standard. Variety of flavours the hotel caters to both vegetarian and people with special dietary needs. Can't say enough about the food.
Comment from Hotel Management
Jul 4, 2016 by jclark@ivey.uwo.ca, Hotel Management
Thank you for your feedback regarding your recent stay with us. We appreciate you taking the time to let us know of your experience here at Spencer. I will be sure to pass along your kudos to Chef Phillips and his crew. Thank you. Sincerely, Derek Grimaldi General Manager
4 out of 5
by A verified traveler

close to university of western campus

Posted Apr 18, 2016
quiet location great site emenities easy access on site parking
Comment from Hotel Management
Jul 4, 2016 by jclark@ivey.uwo.ca, Hotel Management
Thank you for your feedback regarding your recent stay with us. We appreciate you taking the time to let us know of your experience here at Spencer. I am happy to hear that you enjoyed your stay and our complimentary parking! Sincerely, Derek Grimaldi General Manager
3 out of 5
by Yoon

Posted Apr 15, 2016 on Hotels
Comment from Hotel Management
May 27, 2016 by Derek, Hotel Management
Thank you for your rating.
4 out of 5
by yasha

Posted Apr 13, 2016 on Hotels
Comment from Hotel Management
May 27, 2016 by Derek, Hotel Management
Thank you for your rating!
4 out of 5
by Patrick from Niagara-on-the-Lake

Great location. Very comfortable and peaceful

Posted Apr 12, 2016 on Hotels
Stayed here for one night for an interview I had at the University of Western Ontario. The bedding was extremely comfortable and slept like a baby. The area is in a tranquil and peaceful green space with plenty of nature around. In my opinion, it is a perfect place to unwind before a big interview. Their facilities are great and have a great fitness room in the case that you would like to get a workout in during your stay. We did not have any of the food, but people were saying that it is quite good for a reasonable price. Overall a great place and very relaxing. I would stay here again and recommend my guests and friends to stay there when they visit London.
Comment from Hotel Management
Jul 9, 2016 by Derek, Hotel Management
Thank you for your feedback regarding your recent stay with us. We appreciate you taking the time to let us know of your experience here at Spencer. I really appreciate your recommendation! Word-of-mouth is the best form of advertising. I am happy that you enjoyed your stay and look forward to welcoming you back to Spencer. Sincerely, Derek Grimaldi General Manager
5 out of 5
by A verified traveler

Posted Apr 10, 2016
It's a good hotel, close to Western and no complaints.
Comment from Hotel Management
Jul 4, 2016 by jclark@ivey.uwo.ca, Hotel Management
Thank you for taking the time to share your feedback. I am glad you enjoyed your stay. Sincerely, Derek Grimaldi General Manager
4 out of 5
by A verified traveler from windsor

Posted Apr 10, 2016
Quiet area of London staff very helpful Asked if they had coffee in the morning and they went and got us two cups from the restaurant for free Excellent customer service can't wait to return in the summer
Comment from Hotel Management
Jul 4, 2016 by jclark@ivey.uwo.ca, Hotel Management
Thank you for your feedback regarding your recent stay with us. We appreciate you taking the time to let us know of your experience here at Spencer. Thank you for letting me know of the excellent customer service you received during your stay. Our staff are our biggest asset! Spencer is beautiful in the summer - we look forward to your return. Sincerely, Derek Grimaldi General Manager