Ratings based on 790 Verified Reviews

4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Mississauga

Posted May 11, 2018
We stayed here just 1 night for a wedding that was held outside in front of the gazebo. Although the room was small, it was very well equipped and comfortable enough for the small amount of time we actually spent there. All the staff at Ivey Spencer were great, and I must give huge compliments to everyone involved in the wedding we attended as everything ran very smoothly and the food was fantastic. Overall, a lovely facility and would not hesitate to stay here again in the future.
Comment from Hotel Management
May 14, 2018 by Ivey Spencer Leadership Centre Management, Hotel Management
Thank you for taking the time to provide such wonderful feedback for us. We are happy to hear that you enjoyed and will be sure to pass on your kind words to our hard working associates. Sincerely, Ivey Spencer Leadership Centre Management
5 out of 5
Recommended
for Everyone
by A verified traveler from Barrie

Great hotel

Posted May 7, 2018
Beautiful grounds, lots of amenities, excellent breakfast, ample parking, clean comfortable rooms. Will definitely go back.
Comment from Hotel Management
May 14, 2018 by Ivey Spencer Leadership Centre Management, Hotel Management
Thank you for your feedback regarding your recent stay with us. We look forward to seeing you again soon. Sincerely, Ivey Spencer Leadership Centre Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 30, 2018
Comfortable and great location close to the University
Comment from Hotel Management
May 14, 2018 by Ivey Spencer Leadership Centre Management, Hotel Management
Thank you for your feedback regarding your recent stay with us. We look forward to seeing you again soon. Sincerely, Ivey Spencer Leadership Centre Management
3 out of 5
by A verified traveler

wrong atmosphere

Posted Apr 27, 2018
I booked on line and the pics were great. I was hoping for more of a romantic scene and got a dorm room experience.
Comment from Hotel Management
Apr 30, 2018 by Ivey Spencer Leadership Centre Management, Hotel Management
Thank you for taking the time to provide feedback for us. We are sorry to hear that we were not able to fulfill your vision for a romantic getaway. Was there any discussion with our team on property regarding what we could have done to make your stay more enjoyable? Sincerely, Ivey Spencer Leadership Centre Management
2 out of 5
by A verified traveler from Toronto

Showing its age and housekeeping not done

Posted Apr 24, 2018
Pros: It's quiet
Cons: Housekeeping and the place could use a remodeling.
Location: 5 minute drive to the major shopping mall. Close to university and hospital
I was quite disappointed with my stay. The front desk was fine, but the overall maintenance and upkeep looked outdated. The carpets looked aged and dirty. The room was overall fine. However, I specifically asked for housekeeping to clean my room (leaving the tag outside my door) for the day and they never showed up. I had no clean towels and the bed was not made. I complained to the front desk on my check-out. She apologized and would speak with housekeeping, but too little too late for me.
Comment from Hotel Management
Apr 26, 2018 by Ivey Spencer Leadership Centre Management, Hotel Management
Thank you for taking the time to provide feedback for us. It is through comments such as yours that we are able to evaluate our services and enhance the guest experience. We will be reviewing your concerns regarding the guestroom servicing with our Housekeeping department. We look forward to seeing you again soon. Sincerely, Ivey Spencer Leadership Centre Management
4 out of 5
Recommended
for Everyone
by A verified traveler from San Jose, CA

Good. Almost Great

Posted Apr 23, 2018
Pros: Quiet. Good food. Good room service. Well maintained. A great little gym.
Cons: If you miss morning room cleaning they don't come back! No cleaning for 3 days in a row as I had 'do not disturb' on my door till 10AM.
Location: Western University is about 1 mile away.
The facility is in pretty good shape - maybe aging a little. It is a full service hotel - very quiet with a great little gym. The restaurant food is pretty good, and room service is available. The setting is very quiet and peaceful in a park like setting.
Comment from Hotel Management
Apr 26, 2018 by Ivey Spencer Leadership Centre Management, Hotel Management
Thank you for taking the time to provide feedback for us. It is through comments such as yours that we are able to evaluate our services and enhance the guest experience. We will be reviewing your concerns with our Housekeeping department as we should have returned to the room at a later time to check availability of cleaning. We look forward to seeing you again soon. Sincerely, Ivey Spencer Leadership Centre Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place

Posted Apr 21, 2018
Great place in a busy time. They were awesome to help me out
Comment from Hotel Management
Apr 26, 2018 by Ivey Spencer Leadership Centre Management, Hotel Management
Thank you for your feedback regarding your recent stay with us. We look forward to seeing you again soon. Sincerely, Ivey Spencer Leadership Centre Management
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 20, 2018
Pros: Very quiet location.
Cons: The mattress on the bed could have been a little more firmer.
Location: Perfect location for my purposes. UWO is just a stones throw away.
Very quiet and clean rooms. Morning breakfast is a little expensive but very nice.
Comment from Hotel Management
Apr 21, 2018 by Ivey Spencer Leadership Centre Management, Hotel Management
Thank you for your feedback regarding your recent stay with us. We look forward to seeing you again soon. Sincerely, Ivey Spencer Leadership Centre Management
1 out of 5
by A verified traveler

Converted dorm

Posted Mar 29, 2018
The hotel is a converted dorm with thin walls. Slightly spruced up with some extra furnishings, but it's still a former dorm .
Comment from Hotel Management
Mar 31, 2018 by Ivey Spencer Leadership Centre Management, Hotel Management
Thank you for taking the time to provide feedback for us. It is through comments such as yours that we are able to evaluate our services and enhance the guest experience. For clarification purposes, though it is true that our property was a women's residence for Western University from 1952-1977, our guestrooms were all built after it was no longer a residence. Extensive renovations of our guestrooms have taken place over the years to modernize them to the current state that they are now. We are very proud of our history and heritage and often have previous residents come back and mention how pleased they are to see the blending of the old and the new. We look forward to seeing you again soon. Sincerely, Ivey Spencer Leadership Centre Management
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 19, 2018
My boyfriend and I had a great time. We thought it very clean and beautiful place to say. it was very reasonable pricing for one night. The taxi service was great and I would love to stay here again in the future.