Ratings based on 428 Verified Reviews

4.0 out of 5
88% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Shropshire

Long family weekend

Posted Feb 9, 2017
Hotel very convenient for road, rail and tube connections and for an easy walk to Olympia. Not so impressed by the rooms cleanliness or the maintenance of fixtures and fittings. Also, it's right by the main railway lines. Food ok in the restaurant but not impressed by breakfast choices or the lack of decent coffee. Also please teach your bar staff not to serve warm Bottled lager. Staff are very good, friendly and helpful. I would stay again, but would eat out.
5 out of 5
Recommended
for Everyone
by A verified traveler from London

Great business hotel

Posted Feb 8, 2017
Hotel chosen for location near Olympia. Very professional hotel and very homely. Great breakfasts and a decent bar.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nicest staff ever

Posted Feb 7, 2017
Wonderful staff, great music, bar, spa and gym. Convenient location.
5 out of 5
Recommended
for Everyone
by A verified traveler

Not too far from station for travel around London.

Posted Jan 30, 2017
Friendly helpful staff . Car park for extra charge . Valet parking . Luggage store . Excellent breakfast .
4 out of 5
Recommended
for Everyone
by A verified traveler from Norway

Great location

Posted Jan 24, 2017
Great location. Well hidden from heavy trafikk. Short distance to shopping and restaurants. Close to Shephards Bush underground and within aprox 15 min to Oxford street. Staff super helpful! Rooms are good - don't like carpets though🤔 I've stayed at this htl 2 times!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Sg

Cosy hotel at a quiet corner behind the main road

Posted Dec 17, 2016
K West is a small hotel situated in a street beside the main road. 2 min walk to a small walking ramp, up there is the main road where you can find the train station, Westfield shopping mall, argos and restaurants of all types of cuisines. Everything in the hotel is clean and nice. I was very surprised by the mobile phone free of charge and chocolate snacks . The restaurant provides not many choices but all food I ordered is delicious. All staff greeted me with sweet smiles, especially the tall lady at the 4F restaurant. Very enjoyable stay in the hotel.
4 out of 5
Recommended
for Everyone
by A verified traveler from canada

Nice,modern, comfy bed.

Posted Dec 17, 2016
Pros: Rooms,bed,bathroom, location.
Cons: Not much..
Location: Westfield Mall and Shepherds Bush Tube station.
Stayed with daughter. Close to Westfield mall and Tube/buses.. Comfortable room. Would stay here again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hotel in good location

Posted Dec 7, 2016
Hotel staff friendly, hotel near to shops, clean and good price for location. Would recommend and will go back again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Glasgow

Excellent location, nice hotel, spacious rooms

Posted Nov 20, 2016
Excellen location, nice hotel, spacious rooms, good facilities
3 out of 5
Recommended
for Everyone
by A verified traveler

Handy hotel for the Westfield Shopping Centre

Posted Nov 3, 2016
Location: Westfield Shopping/restaurant/cinemas - tube and overground access at shepards bush
Stayed here before so knew what to expect how that was on a 'deal' and this time felt the cost didn't reflect the value however again we got a good sized room. Handy for getting to/from westfield centre where there are plenty shops and dinner options. Tube station at Shepards bush next to the centre as well. Downside is don't expect to go to the bar at night for a quiet drink- they had a DJ on who played very heavy base music. Didn't use the Spa facilities so no comment.