Ratings based on 2,189 Verified Reviews

4.4 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Maryland, USA

Nice location but some issues

Posted Apr 25, 2017
Did not have the same experience as last time, apparently there was a problem with the heating and my room was uncomfortable for several nights until I inquired about it and was given a space heater and an extra blanket. And upon checking out my driver was told I wasn't there but I was sitting there in the lounge, waiting for him. Minor I guess but irritating.
Comment from Hotel Management
Apr 27, 2017 by Melanie, Hotel Management
Dear PMSJL, thank your for your stay with us at the K+K Hotel George and your feedback! Please accept our sincere apologies for not meeting your expectations on this occasion!
2 out of 5
by A verified traveler

Location

Posted Apr 24, 2017
I really had high hopes for this hotel. We loved the location. It is out of the hustle and bustle of Central London. We just walked down the street and around the corner to get to the Tube. The hotel itself is in a quiet and clean section of London. Very pretty neighborhood. Our room was very small. The bathroom was the smallest bathroom we had ever seen. One night it was chilly and very cool in our room and our heat didn't work. When we told hotel staff they told us no one had heat because it wasn't working. We were told only the air or heat worked at one time and the heat was off and the air was on.Then it warmed up a bit and the room was too warm at night. We put the air on and that wasn't working either. Very irritating. Our room was in the front of the hotel on the first floor. The outside lights were very bright and shone right into our window. The black out drapes kept falling down at the top. The t.v. remote didn't work. The walls were paper thin. We could hear everything in the room next door. Very rarely do we complain. It just seemed like a lot of little stuff that added up to inconveniences we rather not have on vacation.
Comment from Hotel Management
Apr 27, 2017 by Melanie, Hotel Management
Dear Guest, thank you for your stay with us at the K+K Hotel George and for your feedback! Please accept our sincere apologies for not meeting your expectations on this occasion!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 22, 2017
Great breakfast, rooms are clean, and good service. What more do you want?
Comment from Hotel Management
Apr 22, 2017 by Melanie, Hotel Management
Dear Guest, thank you so much for your stay with us at the K+K Hotel George and your fantastic review! We'd be delighted to welcome you again in the near future.
5 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Such a relaxing experience at this hotel.

Posted Apr 20, 2017
Pros: Grounds, buffet, staff, and location are excellent.
Cons: Larger comforter/bedspread on King bed.
Location: You pretty much have to take public transportation to get to the sites, but that was OK because it created more of a 'retreat' feel when we got back.
Beautiful hotel, wonderful gardens and grounds. Happen to be there for the Easter egg hunt which the staff put on which was fantastic. All in all, definitely a place to go. A couple of funny 'quirks'...it seemed like they have Queen size comforters on our King size bed. They didn't overhang the edges of the bed which made it uncomfortable with 2 adults in the bed. Bathroom was a little snug, but not difficult. Overall, a great experience.
Comment from Hotel Management
Apr 20, 2017 by Melanie, Hotel Management
Dear Jim, Thank you very much for your stay with us at the K+K Hotel George and for your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler

Holiday in UK

Posted Apr 20, 2017
Been lots of places in London but this was the first time here and in this neighborhood. Loved how close the hotel is to the tube. Busy Earls Court Rd is just steps away but the hotel is on a nice quiet residential street, so you don't pay for the convenience with intolerable noise or grit. Lots of pubs and local eateries as well as chain stores (Costa, Nandos, McDonald's) very close by. The hotel front is very well-lit and clean making a nice first impression. The lobby, lifts, all the public areas quite clean and well maintained. The room again was clean and comfortable. The bathroom modern and well-appointed but on the small side which might not work for everyone. The three unimpressive things about my room were 1) the beds (there were two twins put together) being too much on the soft side verging on uncomfortable, however I noticed a mattress delivery truck outside the day I checked out so that left a good impression. 2) I couldn't get the electric kettle to work so maybe there is some trick I didn't ask about -- like the security switch outside the bathroom wall to get the hairdryer to operate-- but I think you shouldn't have to ask or wonder too much how to get your room equipment to work. 3) Curtains did not pull shut/open as nicely as could be. But the windows were spotless. The lounge was nice and comfortable and the food excellent. Overall quite happy with the friendliness efficiency of all the staff. I'm glad I stayed here and would happily stay again.
Comment from Hotel Management
Apr 20, 2017 by Melanie, Hotel Management
Dear Guest, Thank you so much for your stay with us at the K+K Hotel George and for taking your time to review us on Expedia! Please be assured that your comments have been noted and will be taken into consideration.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel; centrally located.

Posted Apr 14, 2017
Very nice hotel. Short walk to the tube. Clean rooms and excellent service.
Comment from Hotel Management
Apr 14, 2017 by Melanie, Hotel Management
Dear Guest, thank you so much for your stay with us at the K+K Hotel George and the lovely feedback!
2 out of 5
by A verified traveler from Hartlepool

Adequate hotel near to underground

Posted Apr 8, 2017
I had upgraded to a executive suite so we could accommodate a cot but that was to small so the hotel put us in a 3 person family room but didn't take the chair bed out so struggled to close curtains. Condition of the room and its facilities were no better than a Premier Inn but was obviously a lot more expensive even though I had a deal through Expedia. There was a burn hole in one of the curtains and scuff marks on the walls, bathroom was ok apart from limited shower water pressure and it struggled to keep temperature which is important when showering with a baby as no bath. We had breakfast included but again it was no better than a Premier Inn. There was only 2 lifts and after the first day the ground floor button didn't work, 2 days later when we left it still wasn't working. The hotel is rated at 4* but I would probably rate 3* at most.
Comment from Hotel Management
Apr 13, 2017 by Melanie, Hotel Management
Dear Oliver, thank you for your stay with us at the K+K Hotel George and your feedback! Please accept our sincere apologies for not meeting your expectations on this occasion! Your comments have been noted and will be taken into consideration.
5 out of 5
Recommended
for Everyone
by A verified traveler from Boston

Perfect location

Posted Apr 6, 2017
I would like to thank the staff. Everyone was friendly, helpful and accommodating. Very warm and cozy feel to staff and hotel This hotel is blocks to tube! There are so many restaurants and coffee houses nearby. There is various ethnicities represented for food The only thing I would like to see is complimentary coffee in lobby or room. Most hotels have that but this did not. Also. Just so consumers are aware, the twin bed room (2beds) is very very tiny. We didn't mind as we were just sleeping there. But the beds were super comfortable!!! I will stay here again on my next London trip!
Comment from Hotel Management
Apr 13, 2017 by Melanie, Hotel Management
Dear LisaRN, thank you so much for your stay with us at the K+K Hotel George and your wonderful review! Please be assured that I'll forward your feedback to the whole team! We are already looking very much forward to welcoming you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Charlotte, NC

Our New London Favorite!

Posted Apr 6, 2017
Pros: Location was great, and staff was VERY accommodating and helpful.
Cons: It was unseasonably hot when we checked in, and the Air Conditioning had not been turned on yet. The room could only be heated and not cooled. HOT!
Location: Perfect Location. 3 minute walk from Earl's Court Tube in Central London.
Fantastic! We will always stay at this hotel in the future. The location could not be better, and it was very comfortable. Nice size rooms. Comfy beds. Very clean and well maintained. The staff was absolutely wonderful and accommodated every possible request.
Comment from Hotel Management
Apr 13, 2017 by Melanie, Hotel Management
Dear Guest, thank you so much for your stay with us at the K+K Hotel George and your wonderful review! We are all looking forward to welcoming you again soon!
3 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Canada

Good location close to subway station

Posted Apr 6, 2017
Pros: Very close to subway station and quiet at night
Cons: Water leaks underneath and side of glass door on bath tub and make floor wet. Why not use shower curtain to cover. I feel very disappointing
Location: A convenience store nearby that you can grab something to eat or drink
Not much happening at night in this neighborhood, maybe we just didn't spend time to explore
Comment from Hotel Management
Apr 13, 2017 by Melanie, Hotel Management
Dear Dandan, thank you for your stay with us at the K+K Hotel George and your feedback! Your comment about the bath tub has been noted - please be assured that we'll take it into consideration. Earls Court offers local pubs - some with live music - for entertainment.