Get an overview of this hotelHigh-rise London hotel overlooking Hyde Park

Opposite Hyde Park

This 18-storey London hotel stands on the edge of Hyde Park, offering a breathtaking view and lies a 5-minute walk from Paddington Underground Station; West End theaters and Knightsbridge shopping are less than 1 mile away. The Lancaster London also stands opposite Kensington Gardens - cross the gardens to reach the Royal Albert Hall.

Hotel restaurants

The sizable Lancaster London offers 2 restaurants with splendid park views: Nipa serving authentic Thai cuisine and the super-chic contemporary restaurant Island Grill.

Wireless internet in all rooms

Guestrooms are light and airy with extensive views over Hyde Park or a view of the city skyline; amenities include heated bathroom floors, free Wi-Fi, smart satellite TVs, minibars, and air conditioning.

Renovations & Closures

This property is undergoing renovations from 01 November 2016 to 30 September 2017 (completion date subject to change).
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

The hotel owner's passion for Thai culture adds a unique Asian sensibility to both the food and interior décor of the Lancaster London. The hotel's Island Grill restaurant serves hot and cold buffet breakfasts each morning (surcharge), while Nipa Thai serves Thai cuisine for lunch and dinner. 24-hour room service is available.

The 12 Meeting and event facilities include 2 separate conference suites, which can each accommodate more than 1,200 people, and several smaller meeting spaces. The hotel offers complimentary wireless Internet access throughout, a 24-hour fitness facility, and a fireplace in the lobby.

  • Concierge services 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Airport transportation (surcharge) 
  • Multilingual staff 
  • 24-hour front desk 
  • Porter/bellhop 
  • Express check-out 
  • Total number of rooms - 411 
  • Number of floors - 18 
  • Dry cleaning/laundry service 
  • Free newspapers in lobby 
  • Conference space 
  • Fireplace in lobby 
  • 24-hour fitness facilities 
  • Free WiFi 
  • Elevator/lift 
  • Express check-in 
  • Meeting rooms 12 
  • Luggage storage 
  • Number of restaurants - 2 
  • Number of meeting rooms - 10 
  • Conference center 
  • Snack bar/deli 
  • Number of buildings/towers - 1 


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

  • Hypo-allergenic bedding available 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Minibar 
  • Daily housekeeping 
  • Private bathroom 
  • Bathrobes 
  • Hair dryer 
  • Designer toiletries 
  • Desk 
  • Shower only 
  • Satellite TV service 
  • Iron/ironing board (on request) 
  • In-room safe 
  • Free WiFi 
  • Room service (24 hours) 
  • Connecting/adjoining rooms available 

Where to Eat

Nipa Thai - Overlooking Hyde Park and Kensington Gardens, this Thai restaurant is open for dinner daily. Décor features intricate teak wood paneling, golden ornamental artifacts, and hand-carved chairs imported from Thailand. The chef and waitstaff are also Thai, as befits the authentic, extensive menu.

The Lounge Bar - With crystal chandeliers and a mixture of Queen Anne and Regency-style furnishings, the large Lounge Bar is a relaxed setting for a light breakfast, afternoon tea, evening cocktails, and a variety of toasted sandwiches and salads throughout the day. 24-hour room service is available.

Island Grill – With crystal chandeliers and a mixture of Queen Anne and Regency-style furnishings, the large Lounge Bar is a relaxed setting for a light breakfast, afternoon tea, evening cocktail, and a variety of toasted sandwiches and salads throughout the day.

24-hour room service is available

Nearby Things to Do

The Lancaster London offers a 24-hour fitness facility, and is across the street from Hyde Park and Kensington Gardens, both popular with joggers all year round, and with sunbathers and picnickers during summer months.

The recreational activities listed below are available near the hotel; fees may apply.


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 

Hotel Policies


Check-in time ends at 2 AM

Check-in time starts at 2 PM

Special check-in instructions:


Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.


  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No onsite parking is available.

No rollaway/extra beds available

No cribs (infant beds) available

This hotel will charge the guest's credit card for the first night's stay 24 hours before arrival for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the office using the information on the reservation confirmation received after booking.


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for continental breakfast: GBP 19.50 per person (approximately)
  • Airport shuttle fee: GBP 80.00 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Lancaster Hotel London
  • Lancaster London
  • London Lancaster
  • Lancaster London England
  • Lancaster London Hotel London
  • Royal Lancaster London
  • Lancaster London Hotel

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
  • The property is a member of Preferred Hotels & Resorts.

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4.2 out of 5
90% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
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My good dear friends at Lancaster London

5 out of 5
Posted Jan 16, 2017
Pros: Everything!
Cons: Nothing
Location: Walking distance to Kensington Palace, Notting Hill, and Oxford St.
I have been staying here for years and am treated as though I am family. Much love to Lancaster London!
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Got a quiet room as requested!

4 out of 5
by from Bath UK
Posted Jan 12, 2017
Pros: Comfy bed. Quiet room. Room not stuffy. Location.
Cons: Some modern touches like USB power port for recharging phone?
Location: Great for Paddington and the West End.
So many hotels are focused on unimportant fripperies and add-ons when all I normally want is a quiet, clean room to get some sleep. I requested a 'quiet, dark' room and that is what I got. There was also room to move (unusual for London). Was in & out so did not use any other hotel facilities. Decor is a bit dated but it seems like they are embarking on a major renovation.
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on top of central line tube station

4 out of 5
by from San Diego
Posted Dec 22, 2016
Hotel location is convenient for exploring london because the lancaster gate tube station is below/behind the hotel. Staff is friendly and they have room service 24 hours! The service charge was 12.5%, the price I paid for wanting pizza at 4 am. They also have fruit flavored water at the lobby which is really cool. The hotel was undergoing renovation but they start late and I knew this prior to booking. The doorman was really polite and helpful if you want to take a cab.
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Good hotel in a good central place

3 out of 5
by from Rio, Brazil
Posted Dec 19, 2016
I had a bad experience because in a two night stay the heating was cut on the second one for a mechanical problem, so I frozen. Any compensation for the very bad night. Not even excuses.
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Excellent hotel Great Location

5 out of 5
by from 2016
Posted Dec 15, 2016
This was my first stayed at Lancaster Hotrl London. Great Reception. Reservation was handled brilliantly. Front desk staffs as well as conceirge were all excellent. Room was nice with complimentary mineral water which was great by the way. WiFi worked perfectly. Breakfast spread were excellent too especially the salmon. You have the options to add for another menus at a cost. Great hotel ambience. Definitely i will be making a return to this hotel.
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Major renovations

3 out of 5
by from Dieppe, NB, Canada
Posted Dec 14, 2016
Problems with noises....hotel is doing a massive renovation project...Staff is very apologetic during our stay. ..Renovations are until Late Summer 2017.
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Urban Hotel

3 out of 5
by from usa
Posted Dec 5, 2016
Good hotel location, but rooms require major refurbishments,
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5 out of 5
by from SFK
Posted Dec 4, 2016
Brilliant service and hospitality! Great location and very clean and comfortable.
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Nice staff, dirty rooms

1 out of 5
by from Glasgow
Posted Dec 2, 2016
When I checked in I found signs of previous guests. Rubbish on the floor, carpet very dirty. Room very dated and tired looking. Hotel is going through refurb but rooms could be cleaner. Had a 2 year old with me and hardly much space to keep Childs buggy in the room with me.
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Excellent hotel

5 out of 5
by from bangkok
Posted Nov 28, 2016
Although they have some refurbishment ongoing the hotel is a great find. Rooms are comfortable. Staff are very accommodating and the location is second to one
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