Great location, incredible warmth
Posted Dec 30, 2016
We stayed for five nights during the Christmas season in London and it was worth every penny spent. The location is ideal for Oxford Street shopping, theater going and Chinatown exploring. It is a minute's walk to the Piccadilly Circus Underground Station and clockwork bus services stops just by the side of the hotel. We attended Christmas church service at St James, just across the street. The initial family room we checked into was located at the fifth floor. From the second night onward, we moved to a newly refurbished family room at the eight floor. This was much better as we had a young child and the bathroom facility was better equipped. The breakfast spread was the same fare for all five mornings. The Club facilities offered on the mezzanine floor were minimal but adequate to our requirements. The best part of our stay, in the midst of chilling British weather, must surely be the warmth and friendliness of the hotel staff. Despite working during the peak Christmas season, we felt warmly welcomed throughout our stay. If you could not get any theater tickets, the concierge team will keep you well entertained. Superb holiday experience made so much more memorable by the concierge and F&B staffers.