Ratings based on 721 Verified Reviews

3.0 out of 5
67% of guests recommend
3.4 Room cleanliness
3.2 Service & staff
2.8 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler

Simple and cheap.

Posted May 12, 2017
Cheap and clean. Great location. Only complaint would be that the room smelt a little of cigarettes.
2 out of 5
by A verified traveler

Hotel poor

Posted Apr 15, 2017
Twin room clean but very small not big enough as twin room bathroom you had to sit on toilet no room to get dry no hand towels provided .No insulation between room you could hear everything of people in next room. Dining room to small people waiting to get in over 40 people in for a room big enough for 20 even fire exit was blocker by to many tables squashed in staff struggled to keep food topped up .Good thing staff were very pleasant and bedding was clean .
4 out of 5
Recommended
for Everyone
by A verified traveler from Hong Kong

perfect location. worth for money

Posted Feb 25, 2017
the location is just perfect. it is 5mins walk to paddington station. room and toilet are clean. room rate is very reasonable. room for breakfast is too small
3 out of 5
by A verified traveler

Posted Feb 17, 2017 on Hotels
It's located within walking distance from eateries and Paddington station. The room was clean was upon check-in and the staff were helpful and nice. However, the twin bed was too small for two adults. The breakfast area was too small, the choices were limited, and the eating hours are too short.
3 out of 5
by A verified traveler

Tiny room and given disabled toilet.room sauna lik

Posted Jan 11, 2017
Not great.only positive is it's location so close to Paddington
3 out of 5
Recommended
for Everyone
by A verified traveler from England

Beware of hidden charges

Posted Dec 23, 2016
Pros: Close to the tube.
Cons: Get rid of rusted metal shelf in bathroom. Replace tap in bathroom, handle is missing. Fix mixer tap in shower.
There's a surcharge of 2% for all card payments, not only credit cards. Sound insulation is not very good, can hear people above and on hallway walking and talking. Quadruple room size was good. There was a very unpleasant smell, like a drain was broken somewhere and could smell what was flushed off the tolilet in other rooms.
3 out of 5
by A verified traveler

Comfortable and quiet

Posted Dec 20, 2016 on Hotels
Very comfortable quiet and safe area, close to Paddington. GOod value and good that breakfast started early for me as I was working locally and needed an early start. Only thing I didnt like was being in a basement room with bars on the window, but otherwise very good. Will be staying again.
4 out of 5
by A verified traveler

Posted Dec 18, 2016 on Hotels
Lovely staff and great location
2 out of 5
by A verified traveler

Posted Nov 13, 2016
Pros: A good shower and good access to eating places
Cons: The breakfast room was far too small for the number of guests.
Location: Good location for transport , ie: buses and trains .
The room was far too small,and there was no temperature control. Pillows fell off the bed due to the absence of a bed head board.
2 out of 5
by A verified traveler

A sparsely furnished room

Posted Nov 11, 2016 on Hotels
No hangers for clothes, no drawers nor wardrobe. Simple things like these make a difference. The heating did not work