Ratings based on 321 Verified Reviews
They paid and stayed. We double-checked.
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
by A verified traveler from kent
Nice hotel but cleaning & service could be betterPosted Feb 1, 2016
Stayed for the night after a day at the races. The room was comfortable but there was a sweet stuck to the floor which must have been left by a previous guest. We went down for a swim and there were a large number of empty cups and water bottles around the pool which hadn't been cleaned up. Food in the evening was quite nice but waiting staff were new to the job and we had to request soup spoons and my friend who ordered steak did not get a steak knife. Giving the hotel another try for my wife's birthday next month (as we are going to the races) so hope for a better stay this time...
Comment from Hotel Management
Feb 4, 2016 by Guest Relations, Hotel Management
Dear Guest, Thank you for sharing your feedback. Please accept our apologies that we fell short of the high expectations we hold for ourselves. However we are so pleased that you will be returning to visit us again. This time I am sure we will show you a truly brilliant Marriott experience! Kind regards,
for Business Travelersby Kirsty-Anne from Whitburn, Weat Lothian
FantasticPosted Nov 6, 2015 on Hotels
Booked due to a cancelled flight from London City being rescheduled to Gatwick. Arrived an hour after booking and reservation was ready. Staff were welcoming, attentive and very helpful. As our flight was the first out, we had a room call, staff had booked a taxi for us. We didn't have breakfast so can't comment on that. Had dinner at 1030pn when we arrived and it was freshly cooked, delicious and we have no complaints.
for Everyoneby A verified traveler
En famille super hôtelPosted Nov 2, 2015
C'est la 4eme fous que nous avons séjourné dans cet hôtel, et une fois de plus nous y avons passé un excellent moment. Idéal pour aller à Londres ( via le train), génial pour les ballades en campagne anglaise loin des sentiers battues.
for Familiesby A verified traveler
Posted Oct 28, 2015 on Hotels
for Familiesby A verified traveler
Posted Oct 21, 2015 on Hotels
for Couplesby Katherine from Chichester
Great weekend stayPosted Oct 14, 2015 on Hotels
We had a great relaxing weekend at the hotel. Great food, excellent room, very big and comfortable bed, great Spa and very helpful and friendly staff. The rate was very good value and we couldn't fault a thing. The hotel is quiet and excellent all round.
for Everyoneby A verified traveler from hampshire
lovely viewsPosted Oct 13, 2015
Pros: Situation parking easy lots to do in the area clean, comfortable and well equiped rooms
Cons: Slight annoying buzzing in the room, from generator?
Location: Lovely walks and National Trust properties.
good clean room with lovely views. no teabags initially but soon supplied when requested. Staff were excellent all round. Lovely pool, clean and well maintained facilities.
for Couplesby Victoria from HANTS
lovely hotel & staff but disappointing room!!Posted Oct 9, 2015 on Hotels
Good points: Friendly staff, good views, good gym and convenient location, air conditioning and bottled water in room. Bad points: Tired decor, stale smoke smell in room (cigarette butts on patio), dirty toilet, dusty sides and dirty carpet. For a Marriott Hotel I expected better, if we had more time I would have asked to be moved but we were in a hurry and didn't have time to spare!
for Couplesby Carolyn
Posted Oct 7, 2015 on Hotels
for Couplesby Vicki from Crawley
Lovely stay, staff very helpful and friendly.Posted Oct 7, 2015 on Hotels
We stayed here as it was close to a friends wedding venue and the staff couldn't have been more helpful, they even helpeded us check in early due to the time of the wedding. The bar staff were lovely and was open until 2am and when ordering room service at 1am it was ordered with no problem and arrived quickly. We also ordered the breakfast to our room which was lovely. Ooh and the bed was so comfy. Great stay,definitely recommend it and would love to have tried the spa it looked fabulous!