Ratings based on 410 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
76% of guests recommend
3.1 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.7 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from Milton, Ontario

Filthy Hotel

Posted Aug 26, 2015
Pros: Nothing
Cons: Interior needs a complete overhaul
Location: The location was not in a good part of London
The filthy front door was an indication of what to expect on the interior of this hotel. The lobby was grungy, the elevator floor was peeling away and the halls smelled like stale smoke house. Our room had a dirty tissue and half bottle of hand cream in the bathroom and a lighter someone had left behind. When we complained we were given another room but it only had one bed. We decided to move to the hotel next door. The next day we returned to see the manager but were refused a refund. If I were Expedia, I wouldn't represent this hotel. It was worse than disgusting.
2 out of 5
by A verified traveler

Drop the "Executive" from the name!

Posted Aug 12, 2015
Pros: Free underground parking and wifi.
Cons: Complete overhaul is needed.
Location: Please don't go out after dark. The neighbourhood is not really safe for you to be walking with your young family.
This hotel has been neglected way to long and is due for a major renovation.
4 out of 5
Recommended
for Everyone
by A verified traveler from Phoenix

Nice budget hotel in the downtown area.

Posted Aug 10, 2015
We stayed here two nights. The price was right and the rooms were very nice. It's a budget hotel and if you expect a super shiny place for $75 a night it won't work for you. But if you like a clean enough room with a kitchen and room to spread out it's great.
2 out of 5
by A verified traveler from Toronto

Room fine, clientele looked like drug dealers

Posted Aug 4, 2015
The room was ok - but the clientele looked like drug dealers and prostitutes, and there were police cars in front of the building more often than not. The front desk staff was reluctant at best - looked half-awake. There wasn't a hair dryer provided, even after I asked. The location is good, and the price was right, but I guess you get what you pay for - I wouldn't go back or recommend it to others.
3 out of 5
Recommended
for Everyone
by A verified traveler

Good location downtown

Posted Jul 20, 2015
Pros: Size of the rooms and the kitchen with cook ware & dishes & full fridge
Cons: TLC for the common areas. Improve the breakfast or get rid of it . Elevator needs an over haul does not always take you to the floor selected
Location: Lots of pubs & restaurants within 1-3 blocks
Good location downtown and close to many restaurants & pubs. The hotel is in need of some TLC especially the common areas. The rooms are large & spacious and beds were comfortable. The room was quiet but we were on the back of the building - perhaps the front may be a bit more noisy as it faces a busy street.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 19, 2015
Room was decent for the price and a one night stay. Fairly clean and had a full size kitchen, beds were very comfortable.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 17, 2015
Pros: location
Location: many restaurants and close to Victoria Park
older hotel, but a fair bargain for a lower cost stay
4 out of 5
Recommended
for Everyone
by A verified traveler

Big suite great value

Posted Jul 16, 2015
The AC was in the living room, and didn't cool the bedrooms unless the doors were open. Street noise had to keep the windows shut to sleep. Very spacious suite with TWO TV's, one in LR and one in Bedroom. Parking underground with room key card access. very close to downtown highlights.
1 out of 5
by A verified traveler

Posted Jul 12, 2015
Pros: When I checked in, the woman at the desk was very polite. She was the only good thing about the place.
I booked the hotel for 4 nights but checked out after 2. Wanted to leave after the first night but my work schedule was tight and I simply couldn't.....wish I could have. I was in room 210 and I wouldn't recommend this room to anyone! I tried to switch rooms but nothing was available. The noise from the elevator - right beside the room - was unbelieveable! So loud! After the first night, I left in the morning to start my day. Figured that housekeeping would be in, as in a normal hotel. Came back 9 hours later and the towels were new in the bathroom, but the bed hadn't even been made!! Seriously?? Also, the sofa in the room is not one I would sit on without putting a towel or sheet on it first. Went to use the 'business facilities' at the end of my first day and was told it wasn't open. Why? Well, it's only available during the morning hours when breakfast is on. That makes no sense at all! I couldn't get my wireless printer to work and was shocked to find out that I would have to wait until morning to use the computer there. What good is it to provide a 'business centre' unless it is available at reasonable and flexible hours?? Was very happy to check out and definitely won't be back.
2 out of 5
by A verified traveler from Toronto

Very run down hotel, shabby

Posted Jul 5, 2015
Breakfast was 2-day old bread that you were expected to "self serve", and that too they had run out of. There was 1 bagel that was soaking wet.