Ratings based on 584 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Sep 1, 2015
Pros: Very pleasant and clean room. Bed was extremely comfortable.
Cons: Have a small coffee pot or electric pot for tea or coffee in room.
We stayed for one night before catching our plane the next morning.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel near airport.

Posted Aug 30, 2015
Had a wonderful stay at the Marriott. Family received a great night of sleep in a quiet, comfortable room.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 26, 2015
Pros: Great staff and cleanliness, comfort.
Cons: Some interior renovations would be good (i.e. carpet, doors,etc.) to bring it to date.
Location: Close to Heathrow Airport which is great for connecting flights.
Great comfort, great overnight stay while waiting for a connecting flight.
Comment from EPC
Aug 27, 2015 by Mandeep, EPC
Dear Guest, Thank you for your valuable feedback, we look forward to welcome you back at the London Heathrow Marriott. Best regards, Mandeep Singh Front Office Manager
4 out of 5
Recommended
for Couples
by A verified traveler from Mtn. View, Ca

A good hotel conveniently located

Posted Aug 24, 2015
Pros: Help offered and provided by the concierge. The cleanliness and comfort of the room. The convenient location to Heathrow & transportation to London.
Cons: The reception staff wasn't overly warm and welcoming.
Location: Excellent location. The easy accessibility to the Underground for a short ride to London and all it has to offer is a big plus.
The Marriott is a short, no charge bus ride from Heathrow Airport. Getting to and from the airport quickly and the Underground Station for a ride to London without any hassle are big pluses for this property. The concierge was particularly helpful with our transportation needs and questions. Our room was very clean and comfortable with a first class bathroom. The restaurant we dined in at the hotel served food that was somewhat less than gourmet cuisine. However, the wait staff and service were excellent.
Comment from EPC
Aug 27, 2015 by Farrah, EPC
Thank you so much for sharing your experience, and your 4 star rating of our hotel. I am delighted we had the opportunity to host you during your visit to London, and that you found your bedroom to be first class! Thank you also for your particular commendation of our concierge team, who are well known for their efficiency and friendliness. I do hope we can welcome you back to stay with us soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Exactly as expected

Posted Aug 21, 2015
Pros: Comfort and cleanliness
Cons: Perhaps an airport shuttle.
Location: Directly adjacent to London Heathrow airport.
We just had a quick stay for an overnight layover through Heathrow, but it was pleasant nonetheless. Being the Marriott, we had certain expectations of cleanliness, consistency, and quality, and they were met. The staff were friendly, and helped us figure out bus transportation from and to the airport.
Comment from EPC
Aug 27, 2015 by Farrah, EPC
Thank you for choosing to stay with us! We are delighted we met your high expectations in accordance with Marriott, and I do hope we can welcome you back again next time your travels bring you to Heathrow.
5 out of 5
Recommended
for Everyone
by A verified traveler

HUGE ROOMS. Close to Heathrow Terminals 1&2.

Posted Aug 21, 2015
Pros: huge room, bathtub in WC
Location: Close to Heathrow terminals 1&2.
The room was huge and clean and soundproof. 24 hour room service and a bathtub meant that my last night in Europe after traveling abroad for two months was a luxurious one. Wi-fi is not free, but the hotel staff was accommodating and the room was more than comfortable.
Comment from EPC
Aug 27, 2015 by Farrah, EPC
Thank you very much for taking the time to review your experience with us, and thank you for your 5 star rating! We are delighted to have provided you with a welcome comfortable stay after your months of travelling. We look forward to welcoming you back again next time!
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 18, 2015
Vert clean, large and comfortable ros. Great breakfast in am. The only changes would be free shuttle to airport and less expensive options for meals
Comment from EPC
Aug 27, 2015 by Farrah, EPC
Thank you so much for your perfect review score! Unfortunately, we are not permitted to run a free shuttle to the airport in the Heathrow area, however, there are free public buses which run from outside of the hotel. I am delighted you were able to try our huge and varied breakfast buffet - the most important start to any day! I do hope we can welcome you back again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 16, 2015
For the deal Expedia got me, I feel that I got a lot of value.
Comment from EPC
Aug 27, 2015 by Farrah, EPC
Thank you so much for choosing to stay with us, and I do hope we can welcome you back again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto

Close to the airport

Posted Aug 6, 2015
We arrived around midnight hoping there would be somewhere open to eat. They have room service but the bar was still open and they had food available too. Room was clean, beds confy and very quiet.
Comment from EPC
Aug 27, 2015 by Farrah, EPC
Thank you for your perfect score; I am so glad we were able to satisfy your hunger, even on a late arrival time! Indeed, our room service is 24 hours, and our bar serves food until late. I do hope we can welcome you back again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Close proximity to Heathrow airport is convenient

Posted Aug 6, 2015
Pros: Overall ambience
Cons: Complimentary bottle of water, perhaps fruits in the room on arrival, free wi-fi
Pleasant. Enjoyed the food at the American grille restaurant!
Comment from EPC
Aug 27, 2015 by Farrah, EPC
Thank you for your review, and for your commendation of Allies American Grille; our chef's work hard to keep the menu innovative and interesting for all of our guests, and I am glad you got to sample its delights.