Location is great! Hotel, not so much.
Posted Sep 24, 2016
Close to Hyde Park, the hop on hop off bus stop, train stations, and restaurants. No complaints there! Breakfast is ok - not great, but ok. The staff is not so good. They are not very friendly or dependable. Not very good at resolving concerns, and do not follow-up on requests like making taxi arrangements. The rooms look ok, but the AC wasn't working on the hottest day of the summer and the staff expected us to wait until a technician could come to work on it the next morning. It was not until we packed our suitcases and went downstairs to checkout that they were able to make other room arrangements for us. Ridiculous!