Malmaison London

Photo gallery for Malmaison London

Primary image
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Malmaison London

Malmaison London

4.0 star property

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
Map
18-21 Charterhouse Square, London, England, EC1M 6AH

Explore the area

  • Popular LocationSt. Paul's Cathedral12 min walk
  • Popular LocationThe British Museum5 min drive
  • Popular LocationLondon Bridge5 min drive
  • AirportLondon (LCY-London City)32 min drive

Choose dates to view prices

About this area

London

Malmaison London is located in London City Centre, a neighborhood in London, and is near a metro station. The British Museum and Buckingham Palace are cultural highlights, and travelers looking to shop may want to visit Oxford Street and Westfield London Shopping Centre. Check out an event or a game at O2 Arena, and consider making time for London Eye, a top attraction not to be missed. Guests love the hotel's convenience to public transportation: Barbican Station is 3 minutes by foot and Farringdon Underground Station is 4 minutes.

What's nearby

  • St. Paul's Cathedral - 12 min walk
  • The British Museum - 5 min drive
  • London Bridge - 5 min drive
  • The Shard - 6 min drive
  • Tower of London - 14 min drive

Getting around

  • Barbican Station - 3 min walk
  • Farringdon Station - 5 min walk
  • London City Airport (LCY) - 32 min drive

Restaurants

  • Dose Espresso - 2 min walk
  • Pixxa - 2 min walk
  • The Hope - 2 min walk
  • Hand and Shears - 2 min walk
  • Vecchio Parioli - 2 min walk

About this property

Malmaison London

Eco-friendly London hotel in London City Centre, near The British Museum
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, conference space, and concierge services are onsite.
Malmaison London offers 97 accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Cleaning and safety practices

Social distancing

Cashless transactions are available for all charges at the property
Contactless room service is available
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.3 mi (GBP 30 per night)

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: GBP 18 for adults and GBP 9 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Chez Mal
  • Mal Lounge

Things to do

  • Fitness center

Family friendly

  • Laundry facilities

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (721 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property’s bar hours are currently limited to Sunday-Thursday 5-10:30 PM and Friday-Saturday 3-11:30 PM.

Renovations and closures

The property will be renovating from August 29 2022 to September 30 2022 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 per room
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 30 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: GBP 18 for adults and GBP 9 for children (approximately)
  • Offsite parking fee: GBP 30 per night (0.3 mi away)
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Malmaison London Hotel
Malmaison Hotel London
Malmaison London
London Malmaison Hotel
Malmaison London England
Malmaison London Hotel London
Malmaison Hotel
Malmaison London England
Malmaison Hotel London
London Malmaison Hotel
Malmaison London Hotel
Malmaison London London
Malmaison London Hotel London

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 499 out of 1002 reviews
5 - Excellent 50%
Rating 4 - Good. 338 out of 1002 reviews
4 - Good 34%
Rating 3 - Okay. 108 out of 1002 reviews
3 - Okay 11%
Rating 2 - Poor. 42 out of 1002 reviews
2 - Poor 4%
Rating 1 - Terrible. 15 out of 1002 reviews
1 - Terrible 1%

4.4/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at the property and there had been an issue with us double booking two rooms but Victor at the reception desk helped us sort it out. He was amazing and then his manager Marie offered to upgrade us. Both were extremely helpful and very lovely to do what they did for us. It was our second time there and we returned because previously we'd had the same treatment with very helpful staff. The room they upgraded us to was exceptional so we thank both Victor and Maria very much for helping us out and making sure my birthday weekend was spectacular. Would definitely recommend staying at the Mal Maison it was just a lovely experience from start to finish.
Stayed 2 nights in Jul 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great hotel in a lovely central location. Clean and modern rooms. We did not have air conditioning in our room but were quickly moved to one that did. I would definitely stsy here again.
Stayed 1 night in Jul 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, will look to use again
Stayed 1 night in Jul 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was lovely and quiet. It was quite upsetting when checking in that the man at the front wasn’t very welcoming. We arrived 10min before check in and still had to wait. The man at reception didn’t call us back to check in but checked in other people. We then had to be checked in by someone else. Not very helpful
Stayed 1 night in Jul 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily walkable to Farringdon and Barbican tube stations. Bedrooms were relatively small and dark and window looked out into a brick wall but rooms were cool which was great as it was a super hot weekend beds comfy and had a good nights sleep
Stayed 2 nights in Jul 2022