Ratings based on 111 Verified Reviews

3.5 out of 5
73% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Nice hotel, terrible WiFi

Posted Dec 12, 2016 on Hotels
In this day and age, an hotel needs to provide a decent WiFi service if they offer it in the price. This is not the case at the Mehfil. In one of the richest countries in the world which has excellent telecoms and internet services. the WiFi in the room continually dropped, meaning that I lost work or long emails several times as I am simply not used to looking to see if I am still connected. There were long periods when there was no internet at all, sometimes up to a couple of hours. It is scandalous that they cannot get this right. Apart from that, I enjoyed the hotel. The staff were friendly, it was reasonably well maintained, the room was cleaned daily. I love the local area, which, contrary to other assertions, is not at all dangerous or dodgy. It's full of ethnic restaurants. I ate South Indian, Punjabi, Somali and Eritrean food in the vicinity. A short bus ride took me to an area of Persian and Syrian restaurants. I'd stay again, but if it were for any length of time, I'd buy a modem for the internet. This is why I am only giving three stars.
1 out of 5
by A verified traveler

Big mistake.

Posted Dec 11, 2016 on Hotels
Run down & unclean. Would not visit again.
3 out of 5
by A verified traveler

Nice hotel, useless internet

Posted Dec 9, 2016 on Hotels
We are in the capital city of one of the richest countries in the world that has excellent telecoms and internet facilities and this hotel cannot provide decent WiFi. This is why I have given an overall three as the rating. It is absolutely unacceptable in this day and age to have periods of 30 or more minutes when there is no signal or connection at all. Nor is it acceptable for connections to drop, meaning that the long email you just wrote, then clicked to send, disappears into cyberspace. I didn't complain as I saw from other reviews that the WiFi was hopeless, so there would have been nothing staff can do. Apart from this, I loved the hotel. Staff were helpful. The breakfast is varied and plentiful. There is daily housekeeping - I don't understand why this site and other booking sites say that housekeeping is restricted. My room was cleaned every day, towels and sheets were replaced appropriately and tea and coffee replenished. The local area is fabulous for eating out with several cuisines from the sub-continent. There are inexpensive cash and carries that ordinary people can use and clothes shops as well as emporia selling useful souvenirs. I'd probably stay again, but would say they have to get the internet fixed in the premises.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 9, 2016 on Hotels
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 9, 2016 on Hotels
4 out of 5
by A verified traveler

convenient for work location

Posted Dec 7, 2016 on Hotels
The hotel had a great restaurant with the chef who has just won Chef of the year - great food
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 27, 2016 on Hotels
5 out of 5
by A verified traveler

Posted Nov 26, 2016 on Hotels
Hi want tell hotel is very nice and everything but abut reception servis i not nice i do one mistek abut booking wrong day one ladies say next Times book Good See when you booking is not nice
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 23, 2016 on Hotels
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Good value and convenient

Posted Nov 21, 2016
Pros: Clean, friendly staff, free wifi, parking, convenient location for train station.
Room was clean and simple with a fantastic shower, a great TV with sky box and decent wifi for relaxing in the evenings. Staff were also friendly and helpful allowing me to check in when I arrived late at night. The location is convenient, with £5/night parking round the back and a 2 minute walk from Southall Train Station which has frequent trains in towards central London. The only drawback for me was that the beds in the twin room I had were a bit hard, and the windows let quite a lot of noise from the nearby street through. Overall though, great value and I would stay here again if I return to the area.