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Mercure London Paddington

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In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Mercure London Paddington

UNESCO Sustainable Property

Mercure London Paddington

4 out of 5

3.6/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Explore the area

  • Popular LocationHyde Park8 min walk
  • Popular LocationOxford Street15 min walk
  • Popular LocationMarble Arch17 min walk
  • AirportLondon (LHR-Heathrow)39 min drive

Choose dates to view prices

About this area

London

In the city center, Mercure London Paddington is in London's London City Centre neighborhood, a walkable area with good airport proximity. Marble Arch and Kensington Palace are notable landmarks, and travelers looking to shop may want to visit Queensway and Oxford Street. Consider Piccadilly Theatre for a night out, and don't miss Madame Tussauds Wax Museum, a top local attraction. Guests appreciate the hotel's convenience to public transportation: Paddington Underground Station is just steps away and Paddington (Circle and Hammersmith & City lines) Station is 6 minutes by foot.
Popular Location

What's nearby

  • Hyde Park - 8 min walk
  • Kensington Gardens - 8 min walk
  • Oxford Street - 15 min walk
  • Marble Arch - 17 min walk
  • Baker Street - 19 min walk

Getting around

  • London Paddington Station - 1 min walk
  • Paddington Underground Station - 1 min walk
  • Heathrow Airport (LHR) - 39 min drive

Restaurants

  • Heist Bank — 6 min walk
  • Kupp — 7 min walk

About this property

Mercure London Paddington

Eco-friendly London hotel in London City Centre, walk to Hyde Park
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/café, a snack bar/deli, and a business center. All 86 rooms offer free WiFi, room service, and flat-screen TVs with cable channels. Other amenities available to guests include coffee makers, free newspapers, and free local calls.
Mercure London Paddington offers 86 accommodations with safes and complimentary newspapers. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include a 24-hour fitness center.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 30 per day)
  • Street parking available

Food and drink

  • Breakfast available for a fee: GBP 10 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Designer stores
  • Private picnics
  • Shopping mall

Family friendly

  • Free cribs/infant beds
  • Highchair
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Italian
  • Polish
  • Portuguese
  • Romanian
  • Spanish

Business services

  • Business center
  • Conference space (560 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 10 per person (approximately)
  • Nearby parking fee: GBP 30 per day
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

London Paddington Mercure
Mercure Hotel London Paddington
Mercure London Paddington
Mercure London Paddington Hotel England
Mercure London Paddington Hotel
Mercure London Paddington Hotel
Mercure London Paddington London
Mercure London Paddington Hotel London

Frequently asked questions

3.6
Good
Rating 5 - Excellent. 181 out of 993 reviews
5 - Excellent 18%
Rating 4 - Good. 441 out of 993 reviews
4 - Good 44%
Rating 3 - Okay. 214 out of 993 reviews
3 - Okay 22%
Rating 2 - Poor. 101 out of 993 reviews
2 - Poor 10%
Rating 1 - Terrible. 56 out of 993 reviews
1 - Terrible 6%

4.0/5

Cleanliness

3.9/5

Staff & service

3.3/5

Amenities

3.6/5

Property conditions & facilities

4/5 Good

Liked: Cleanliness, staff & service
Very helpful staff, especially Rico who kindly helped me carry my heavy luggage all the way to the platform at Paddington station!!
Stayed 1 night in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inclusive breakfast was surprising delicious - eggs to perfection!
Stayed 4 nights in Dec 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff are always so friendly, pleasing, and hospitable. Always a smiling face to greet you. The rooms are nice and clean, beds are comfy, and it’s convenient to Paddington which is what I need. Lots of restaurant choices.
Stayed 1 night in Feb 2021

1/5 Terrible

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
bed bugs
Hi I've just returned home after my stay at this hotel and I'm not very happy, I was given an upgrade room due to them changing my hotel, it was a good job I called ahead to tell them I would be late checking in when they told me that one I booked was shut so would have to walk to their other hotel 5 minutes away. The room was nice but the next afternoon I noticed a few bits on my arm, the next morning I had them on my face and neck, at first I thought it was something in my face mask so used a new one. I contacted reception to clean my room and change the bed whilst I was out which they did. I had a sleep in the afternoon before I went back to work and when I got up teatime I had more bits on my back and shoulders, I complained and changed rooms last night. I have had to buy antihistamine to calm the itching but I've got over 30 bites and its very uncomfortable. I can supply photos of my bits if required.
Stayed 3 nights in Jan 2021

1/5 Terrible

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Dec 2020