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Mercure London Paddington

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Executive Room, 1 King Bed | In-room safe, individually decorated, individually furnished, desk
Standard Room, 2 Twin Beds | In-room safe, individually decorated, individually furnished, desk
Standard Room, 2 Twin Beds | In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk

Overview of Mercure London Paddington

UNESCO Sustainable Travel Pledge

Mercure London Paddington

4.0 star property

3.5/5 Good

Top rated for cleanliness (4.0/5)

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
144 Praed Street, Paddington, London, England, W2 1HU

Explore the area

  • Popular LocationHyde Park8 min walk
  • Popular LocationOxford Street15 min walk
  • Popular LocationMarble Arch16 min walk
  • AirportLondon (LHR-Heathrow)42 min drive

Room options

About this area


Near a metro station, Mercure London Paddington is in London City Centre, a walkable area in London with good airport proximity. Buckingham Palace and Big Ben are notable landmarks, and travelers looking to shop may want to visit Oxford Street and Westfield London Shopping Centre. Looking to enjoy an event or a game? See what's going on at Wembley Stadium or O2 Arena. Guests appreciate the hotel's convenience to public transportation: Paddington Underground Station is just steps away and Edgware Road (Circle Line) Underground Station is 8 minutes by foot.

What's nearby

  • Hyde Park - 8 min walk
  • Oxford Street - 15 min walk
  • Marble Arch - 16 min walk
  • Kensington Palace - 6 min drive
  • Royal Albert Hall - 7 min drive

Getting around

  • London Paddington Station - 1 min walk
  • Paddington Underground Station - 1 min walk
  • Heathrow Airport (LHR) - 41 min drive


  • Cafe Dylan Dog - 2 min walk
  • Villa Rosa - 2 min walk
  • Caffè Nero - 2 min walk
  • Raffles - 2 min walk
  • Sandro - 3 min walk

About this property

Mercure London Paddington

4-star eco-friendly hotel near Hyde Park
Located close to Marble Arch, Mercure London Paddington provides a shopping mall on site, a coffee shop/cafe, and dry cleaning/laundry services. The onsite American cuisine restaurant, Frankie & Benny's, features brunch and light fare. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
Other perks include:
  • Full breakfast (surcharge), multilingual staff, and tour/ticket assistance
  • A front desk safe, luggage storage, and smoke-free premises
  • An elevator, a 24-hour front desk, and free newspapers
  • Guest reviews give good marks for the proximity to the airport
Room features
All guestrooms at Mercure London Paddington include perks such as laptop-friendly workspaces and air conditioning, as well as amenities like free WiFi and desk chairs.
Other conveniences in all rooms include:
  • Highchairs and free infant beds
  • Bathrooms with showers and free toiletries
  • 42-inch flat-screen TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and heating

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.


English, Italian, Polish, Portuguese, Romanian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 328 ft (GBP 30 per day)
  • Street parking available

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–11:00 AM: GBP 12.95 for adults and GBP 9.95 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Frankie & Benny's

Things to do

  • 24-hour fitness center
  • Designer stores
  • Private picnics
  • Shopping mall

Family friendly

  • Free cribs/infant beds
  • Highchair
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli


  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business center
  • Conference space (560 square feet)
  • Meeting rooms


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)


  • Couples dining
  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities


  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Rollaway/extra beds (surcharge)


  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels


  • 42-inch flat-screen TV
  • Cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water


  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service

More properties to consider

See similar properties



Check-in from 3:00 PM - anytime
Minimum check-in age - 18


Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: GBP 12.95 for adults and GBP 9.95 for children (approximately)
  • Nearby parking fee: GBP 30 per day (328 ft away)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

London Paddington Mercure
Mercure Hotel London Paddington
Mercure London Paddington
Mercure London Paddington Hotel England
Mercure London Paddington Hotel
Mercure London Paddington Hotel
Mercure London Paddington London
Mercure London Paddington Hotel London

Frequently asked questions

Is Mercure London Paddington pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Mercure London Paddington?

As of Sep 29, 2022, prices found for a 1-night stay for 2 adults at Mercure London Paddington on Oct 23, 2022 start from $151.27, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Mercure London Paddington?

Check-in is from 3:00 PM - anytime.

What time is check-out at Mercure London Paddington?

Check-out is at 11:00 AM.

Where is Mercure London Paddington located?

Located in London City Centre, this eco-friendly hotel is within 1 mi (2 km) of Kensington Gardens, Hyde Park, and Oxford Street. Marble Arch and Royal Albert Hall are also within 2 mi (3 km). Paddington Underground Station and London Paddington Station are within a 2-minute walk.

Can I cancel my reservation for free at Mercure London Paddington and receive a full refund?

Yes, Mercure London Paddington offers free cancellation on select room rates, because flexibility matters! Please refer to Mercure London Paddington cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings



Rating 5 - Excellent. 191 out of 997 reviews
5 - Excellent 19%
Rating 4 - Good. 388 out of 997 reviews
4 - Good 39%
Rating 3 - Okay. 222 out of 997 reviews
3 - Okay 22%
Rating 2 - Poor. 126 out of 997 reviews
2 - Poor 13%
Rating 1 - Terrible. 70 out of 997 reviews
1 - Terrible 7%




Staff & service




Property conditions & facilities



4/5 Good

Denise, Concord
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The thing that was unusual is that daily we needed to get our room key re-coded bcz the system would "check us out of our room" therefore requiring us to stop in daily at the desk to get our room keys recoded to work on our door. annoying and seems a bit odd really, as other guests said they did not have that issue.
Stayed 5 nights in Sep 2022

2/5 Poor

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Manager, all though she gave an upgrade and got us in early,was rude. no remote for tv, could not get into safe, if there was air conditioning, was definitely not cooling the room at all. Gave us another room, after 8 hours,smaller but still the air conditioning was terrible. Do not recommend this property!
Stayed 3 nights in Aug 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very handy to Paddington station.
Stayed 1 night in Aug 2022

1/5 Terrible

Yeng leng
Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I don’t think the management co cern about the maintenance… room phone no function and big sounds from air condition even we changed 2 times room for same problems still same issue .. means overall this hotel property are tiny not like what u see online .. sorry to say ! I will not recommend if u wish to have good vacation .
Stayed 1 night in Aug 2022

3/5 Okay

Traveled with partner
Liked: Staff & service
Fine for proximity to paddington, but the room was very warm, even overnight.
Stayed 1 night in Aug 2022

1/5 Terrible

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The only thing 4 star about this hotel is the price. Room just big enough for a double bed and a bathroom you could not turn around in. Mould in the shower. No ironing board and to top it off no hot water. Avoid if you can.
Stayed 1 night in Jul 2022

2/5 Poor

Disliked: Staff & service, property conditions & facilities
Proximity to Paddington Station is the only plus. Hotel is like a motel. Not a 4 star property. At best a 2 star. Reception staff unfriendly. No one to help with the door or your luggage. Facilities poor.
Stayed 1 night in Jul 2022

4/5 Good

Shehan, Chatswood
Traveled with family
Liked: Cleanliness, staff & service
Very conveniently located for airport transfer. No taxi pickup point adjacent to hotel.
Stayed 1 night in Jul 2022

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Situated next to Paddington Station perfect for train to and from Heathrow and Paddington Underground. Room small but nice and clean, staff were all excellent. Great spot for a London visit.
Stayed 2 nights in Jul 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazingly friendly. However bar was closed on our return at 10:30pm! And Breakfast is not actually in the hotel but at Frankie & Benny's nextdoor But generally a good stay and uber convenient for station and Hyde Park gig.
Stayed 1 night in Jul 2022