Ratings based on 2,947 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Russia

Excellent location for West London.

Posted Aug 29, 2015
Pros: Attention and response of staff was excellent in all departments that I experienced. Good breakfast.
Cons: The fixed shower fitting was poor and did not work well, and the water pressure was quite low. Detachable shower hand sets are MUCH better in my view.
Location: Excellent location for West London sights and London Underground/Heathrow link. Good selection of nearby restaurants and a very good shopping arcade.
The hotel was used as a base for making daily trips to London sights. As such it was a good choice of accommodation.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice location close to tube

Posted Aug 29, 2015
Pros: Location
Cons: Modernize the bathrooms in the rooms, bit too old and chipped bath
Not much option in the bar for food and reception staff should be more friendly
3 out of 5
Recommended
for Everyone
by A verified traveler from Rieti

Hotel in posizione strategica

Posted Aug 28, 2015
Posizione ottima rispetto alle principali attrazioni di Londra, adiacente alla stazione metro di Gloucester. Le camere standard sono molto ampie e pulite, l'arredamento è sicuramente un po' datato per un 4 stelle. Altra nota negativa il collegamento Wi-Fi a pagamento (10 sterline al giorno). Gli addetti alla reception sono molto cortesi e disponibili, alcuni di loro conoscono la lingua italiana, altrettanto non si può dire del personale della conciergerie.
4 out of 5
Recommended
for Everyone
by A verified traveler from padova

Posizione ottima per visitare londra

Posted Aug 27, 2015
L'albergo ha una posizione comodissima perché letteralmente a due passi dalla stazione della metropolitana. Buon rapporto qualità prezzo.
5 out of 5
Recommended
for Everyone
by A verified traveler from buenos aires, argentina

Excelente hotel

Posted Aug 26, 2015
Pros: Realmento es un hotel de lujo.
Cons: Solamente pondría alguna computadora más en el bussniss center
Location: Metro a 100 metros. Varios restaurantes. Muy lindo ambiente
Excelente hotel, muy confortable, habitaciones, lobby, personal. Gran desayuno. Ubicacion excelente , metro a menos de 100 metros, además esa linea te lleva directamente al aeropuerto sin trasbordo. tengo hotel para mis proximas estadias en Londres
1 out of 5
by A verified traveler from new york

Thieves

Posted Aug 24, 2015
Pros: Not a thin
Cons: They need people with common sense
The stole my deposit then tried to charge me triple the original rate
5 out of 5
Recommended
for Everyone
by A verified traveler from Washington DC

Very convenient

Posted Aug 23, 2015
Convenience really excellent, Gloucester road tube stop across the street yet quiet, very comfortable. Room suffered from dim bulbs and needed another lamp besides. Appreciated instant coffee and boiler, fridge in room. Telephone system lacking, because there is no convenient way to notify desk of needs except through operator, who may let her line ring interminably. Can't dial housekeeping, desk, or concierge directly.
4 out of 5
Recommended
for Everyone
by A verified traveler

perfectly adequate.

Posted Aug 21, 2015
Room was of good size, well equipped and comfortable. Reception at check in was efficient., A large hotel that is rather soulless. I do object to £10 per day for Internet, and outrageous prices for phone calls ( albeit very clearly explained by hotel ). location is excellent, close to Gloucester Road tube station and museums.
4 out of 5
Recommended
for Everyone
by A verified traveler

Soggiorno a Londra

Posted Aug 19, 2015
Esperienza positiva. Hotel in posizione strategica, a due passi dalla metropolitana. Personale gentile e disponibile. Camera comoda e confortevole.
4 out of 5
Recommended
for Everyone
by A verified traveler from stockholm

Bra läge i trevligt område

Posted Aug 19, 2015
Pros: Frukosten ,läget, rummet
Cons: Det första rummet vi fick😒
Location: Många bra matställen i kvarteret , Harrods på promenadavstånd och Chelseas fotbollsarena-guidad tur
Fick först en dålig start med ett hotellrum som vi inte alls var nöjda .Rummet var ett dubbelrum som var igenpluggat, utsikten på första våningen var mot innergården med ett tak utanför var det stod en stor fläkt så man knappt kunde se ut. Kändes obekvämt.Personalen i lobbyn var väldigt trevliga och hjälpsamma så vi fick snabbt byta till ett annat rum, inga sura miner hos dem. Väldigt nöjd med det rummet som låg på femte våningen. Fräsch och god frukost och som sagt var -mkthjälpsam och trevlig lobbypersonal. Kommer att bo här nästa gång.