Ratings based on 1,368 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
84% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Posted Jul 22, 2016
アクセスは便利だが、部屋が狭い、スタッフの対応がいまひとつ。
3 out of 5
by A verified traveler from dudley west midlands

More like 3star than 4star

Posted Jul 15, 2016
Dirty dust / spiders web on wall above t.v complained on the morning was told it would be dealt with still there when we returned later on the evening NOT IMPRESSED ... also shower out of date !!! Like standing in a waterfall the way the water was coming out
4 out of 5
by A verified traveler

Nice hotel overall, rooms a little tired.

Posted Jul 14, 2016
Pros: The Piano bar
Cons: The room was a bit tired and old.
Location: A good 10 min walk to underground station
A little walk to underground, but made up for with the amazing piano bar.
4 out of 5
by A verified traveler from Jordan

Excellent location just off Oxford Street..

Posted Jul 13, 2016
Second time I stay at this hotel.... Very Central.. Very helpful staff...Enjoyable stay.. Clean rooms..Would recommend it..!
4 out of 5
by A verified traveler from SE England

Great location

Posted Jul 13, 2016
Pros: Location, expensive fell to public areas, helpful staff.
Cons: I resent having to pay for wifi in the room.
Great location, especially if you have to go to the US embassy.
2 out of 5
by A verified traveler

Posted Jul 10, 2016
Outdated hotel with old rooms, no free wifi so overall doesn't worth the mney
5 out of 5
by A verified traveler from Hertfordshire

Excellent hotel. Friendly staff

Posted Jul 7, 2016
Location: Centre of Mayfair on Grosvenor square. 3 minutes walk to Selfridges and Oxford Street
From the moment I arrived until I checked out the staff were so friendly and helpful. I will stay again at any opportunity.
5 out of 5
by A verified traveler

Posted Jul 6, 2016
No, I don't care to say more and please don't be obnoxious and make me.
4 out of 5
by A verified traveler

Posted Jul 5, 2016
Equipe excelente, concierge funciona. Localizacao excelente. Tamanho do quarto executivo muito bom. Precisa de renovacao. Decoracao cansada e banheiros antigos, mas tudo funciona bem.
3 out of 5
by A verified traveler

Posted Jul 3, 2016
Good location. Service is okay. Breakfast was average. Porters were great