Lovely staff but wouldn't stay again X
Posted Jul 17, 2016 on Hotels
We arrived at the hotel which is about 20 minutes walk from Highgate tube station. The hotel is nice and the staff are lovely, we arrived in a double 'executive room', the room itself is traditional and comfortable. But we had no pillows? The milk with the tea set was mouldy. There was a clump of hair in the middle of the floor, the draws were dusty so I just kept my clothes in my case, and also the draws had a sticky liquid spilt all down them and was gathering dirt in the draw it had spilt into, the room then didn't feel lovely or clean but we figured it was cheap for London prices and we only stayed for a few nights. I questioned the staff about the milk and pillows and they gave us pillows, tidied the room (but not cleaned) and replaced the milk with a fresh cup out of the staff fridge. the room was tidied but the sheets were still dirty and the hair ball was still unnoticed on the floor.
However, the town nearby is lovely and provides nice places for food and the hotel is only a 10 minute walk from Ally pally! We loved the stay overall but wouldn't stop in this hotel again. It was also made unclear that it was shared bathrooms on the website when booking, I guess this serves us right for doing everything on the cheap!