Nice location, but was disappointing in this hotel
Posted Aug 17, 2016
The hotel was in a great location but I found the staff at the hotel quite unhelpful. I was put first into a double room in the basement with no windows, which was out of the wifi range. I then complained and got put in a box room which granted was brighter than the first, although the wifi was still slow. The breakfast room was tiny, and I found the croissants to be stale (I ate out the next 3 mornings). I also was not impressed at getting charged £5 because I couldn't find my card - nowhere does it state that you will be charged if the card is lost, only that the card should be given to staff. Overall, I would stay elsewhere next time.