Get an overview of this hotelWaterfront London hotel near ExCeL London, O2 Arena & Canary Wharf

Popular property highlights

Free WiFi
Pets allowed
Restaurant
Business center
Laundry facilities

Opposite ExCeL London

Situated opposite the ExCeL Exhibition Centre & ICC London and near the O2 Arena, Canary Wharf, Greenwich and London City Airport. The hotel is five minutes walk from Custom House (for ExCeL) train station.

Restaurant, Bar & Terrace

At Novotel London ExCeL recreational facilities include a Gym. The hotel also features the Upper Deck Restaurant and Bar with outdoor terrace overlooking the water of Royal Victoria Dock

Novotel ExCeL Bedrooms

The spacious guest rooms feature sofa beds, minibars and in-room safes. LCD TVs and free WiFi are also available.

 Guest Highlights

Our Guests Love
  • Good location
  • Breakfast
  • Overall property condition
  • Helpful staff
  • Clean guestrooms

Hotel Amenities

Hotel Amenities

Novotel London ExCeL offers the Upper Deck Restaurant and Bar with outdoor terrace overlooking the water at Royal Victoria Dock. There's a fitness center with a sauna and steam room, and WiFi is free throughout the hotel.

The business center include 13 conference and meeting rooms with natural daylight, as well as and banquet facilities. This hotel also offers tour/ticket assistance, multilingual staff, and concierge services. Onsite covered parking is available, too.

  • Bar/lounge 
  • Coffee/tea in common areas 
  • Elevator/lift 
  • Fitness facilities 
  • 24-hour front desk 
  • Business center 
  • Meeting rooms 13 
  • Restaurant 
  • Tours/ticket assistance 
  • Year Built 2004 
  • Coffee shop or café 
  • Free WiFi 
  • Self parking (surcharge) 
  • Steam room 
  • Dry cleaning/laundry service 
  • Sauna 
  • Babysitting or childcare (surcharge) 
  • Smoke-free property 
  • Conference space size (meters) - 421 
  • Terrace 
  • Luggage storage 
  • ATM/banking 
  • Breakfast available (surcharge) 
  • Concierge services 
  • Conference space size (feet) - 4530 
  • Laundry facilities 
  • Total number of rooms - 257 
  • Television in common areas 
  • Number of floors - 9 
  • Arcade/game room 
  • Number of buildings/towers - 1 
  • Garden 
  • Multilingual staff 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Arcade/game room  
  • Playground on site  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Room Amenities

  • Pay movies 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Private bathroom 
  • Hair dryer 
  • Shower only 
  • Desk 
  • Iron/ironing board 
  • Free newspaper 
  • Free WiFi 
  • Blackout drapes/curtains 
  • Soundproofed rooms 
  • Daily housekeeping 
  • Free toiletries 
  • LCD TV 
  • Free cribs/infant beds 
  • Connecting/adjoining rooms available 
  • In-room safe 
  • Room service (24 hours) 

Where to Eat

Novotel London ExCeL offers the Upper Deck Restaurant and Bar, plus the Upper Deck Terrace with stunning views overlooking Royal Victoria Dock and towards Canary Wharf and the O2 Arena. 24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include a sauna, a steam room and a fitness facility. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site 
  • Sailing nearby 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of GBP 10 per pet, per night
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
No rollaway/extra beds available

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: GBP 16.45 per person (approximately)
  • Self parking fee: GBP 16 per night (in/out privileges)
  • Pet fee: GBP 10 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Excel London Novotel
  • Excel Novotel
  • Excel Novotel London
  • London Excel Novotel
  • London Novotel Excel
  • Novotel Excel
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  • Novotel Excel Hotel London
  • Novotel Excel London
  • Novotel London Excel
  • Accor London Excel
  • Novotel London ExCeL England
  • Novotel London Excel Hotel London
  • Novotel London ExCeL Hotel

We should mention

Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

National Rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.


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