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Get an overview of this hotelWaterfront London hotel near ExCeL London, O2 Arena & Canary Wharf

Opposite ExCeL London

Situated opposite the ExCeL Exhibition Centre & ICC London and near the O2 Arena, Canary Wharf, Greenwich and London City Airport. The hotel is five minutes walk from Custom House (for ExCeL) train station.

Restaurant, Bar & Terrace

At Novotel London ExCeL recreational facilities include a Gym. The hotel also features the Upper Deck Restaurant and Bar with outdoor terrace overlooking the water of Royal Victoria Dock

Novotel ExCeL Bedrooms

The spacious guest rooms feature sofa beds, minibars and in-room safes. Broadband and wi-fi are available in all bedrooms (surcharge).

Hotel Amenities

Hotel Amenities

Novotel London ExCeL offers the Upper Deck Restaurant and Bar with outdoor terrace overlooking the water at Royal Victoria Dock. High-speed broadband and wireless Internet access is available (surcharge). The Novotel London ExCeL offers a fitness facility. Event facilities measuring 3433 square feet include conference & meeting rooms and banquet facilities all with natural daylight. This hotel also offers tour/ticket assistance, multilingual staff and coffee / tea in the Upper Deck Bar. Business services, concierge services and currency exchange are provided. Onsite covered parking is available (surcharge).

  • Fitness facilities 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • 24-hour front desk 
  • Total number of rooms - 257 
  • Coffee/tea in lobby 
  • Coffee shop or café 
  • Elevator/lift 
  • Free WiFi 
  • Luggage storage 
  • Number of floors - 9 
  • ATM/banking 
  • Meeting rooms 
  • Restaurant 
  • Self parking (surcharge) 
  • Conference space size (meters) - 421 
  • Number of meeting rooms - 13 
  • Sauna 
  • Smoke-free property 
  • Steam room 
  • Breakfast available (surcharge) 
  • Business center 
  • Free newspapers in lobby 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Tours/ticket assistance 
  • Laundry facilities 
  • Multilingual staff 
  • Year Built 2004 
  • Conference space size (feet) - 4530 
  • Number of buildings/towers - 1 
  • Television in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Playground on site  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge)

Room Amenities

  • Pay movies 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Private bathroom 
  • Hair dryer 
  • Bathtub or shower 
  • Desk 
  • Satellite TV service 
  • Iron/ironing board 
  • Free newspaper 
  • Free WiFi 
  • Blackout drapes/curtains 
  • Soundproofed rooms 
  • Daily housekeeping 
  • Free toiletries 
  • Free cribs/infant beds 
  • In-room safe 
  • Room service (24 hours) 

Where to Eat

Novotel London ExCeL offers the Upper Deck Restaurant and Bar, plus the Upper Deck Terrace with stunning views overlooking Royal Victoria Dock and towards Canary Wharf and the O2 Arena. 24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include a sauna, a steam room and a fitness facility. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sailing nearby 
  • Playground on site 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessible bathroom 
  • Roll-in shower 
  • Accessible parking 
  • In-room accessibility 

Hotel Policies


Minimum check-in age is 18

Check-in time starts at 2 PM


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 16 years old stay free when using existing bedding.
  • Free cribs (infant beds)!


Pets allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No rollaway/extra beds available


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: GBP 16.45 per person (approximately)
  • Self parking fee: GBP 16 per night (in/out privileges)
  • Pet fee: GBP 10 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

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