Get an overview of this hotelWaterfront London hotel near ExCeL London, O2 Arena & Canary Wharf

Opposite ExCeL London

Situated opposite the ExCeL Exhibition Centre & ICC London and near the O2 Arena, Canary Wharf, Greenwich and London City Airport. The hotel is five minutes walk from Custom House (for ExCeL) train station.

Restaurant, Bar & Terrace

At Novotel London ExCeL recreational facilities include a Gym. The hotel also features the Upper Deck Restaurant and Bar with outdoor terrace overlooking the water of Royal Victoria Dock

Novotel ExCeL Bedrooms

The spacious guest rooms feature sofa beds, minibars and in-room safes. LCD TVs and free WiFi are also available.

Novotel London ExCeL ratings based on 892 Verified Reviews

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4.2 out of 5
91% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
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Really Nice

5 out of 5
Posted Feb 20, 2017
Really nice hotel with helpfull staff. Queen suit was also very nice.
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Great hotel for city break

5 out of 5
by from Highlands
Posted Feb 15, 2017
Great location near the DLR, the Excel and the Emirates Cable car. *Staff are very accommodating. *Sofa bed was awful - but they put a topper on for the 2nd night which was better. *Amazing breakfast options. *toilet room far too small - had to stand over the toilet to shut the door! *overall I would highly recommend this hotel.
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So close to the Excel Centre - just a few steps

4 out of 5
by from Dorset
Posted Feb 7, 2017
Pros: Convenience of it's location.
Cons: Breakfast - no fried eggs or veggie sausages as stated. Scrambled egg very peppery, over-cooked and grey-ish in appearance.
Location: Used for Excel Centre, although close to cable-car across river.
Nice hotel, breakfast OK, perfect for trade fair at Excel. Car-parking on site too.
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5 out of 5
by from Ipswich
Posted Jan 10, 2017
Excellent hotel... fab location... friendly and helpful staff
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would definetly stay again

5 out of 5
by from Canterbury
Posted Dec 27, 2016
Pros: the location , go for the top floor it has nice views
Cons: none maybe reduce the price of parking
Location: excel center nearby and the emirates cable car just a stone throw. nice walks in front of the docklands
a true good experience, it was comfortable, nice ,quiet and clean . had to pay for parking though at 16 pounds per night . But overall stay was pleasant ,breakfast lovely wont complain
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Nice hotel with a very good public transport

4 out of 5
by from Bournemouth
Posted Dec 26, 2016
Our room had a fantastic view over the river Thames, thanks to Isalire who kindly helped us find the best room.
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5 out of 5
Posted Dec 19, 2016
Great quality for good price and close to transit stations for easy transportation
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Really nice hotel

5 out of 5
Posted Nov 27, 2016
The hotel is perfect if you're working at the ExCel centre or going to an event near there. There are quite a few restaurants along the strip where it's located and a little supermarket. Parking at the hotel is limited but if it's full there is plenty of parking across the road. The hotel is nice and the staff are friendly and efficient. The rooms are a good size and really clean with comfy beds. I've stayed here a few times and will definitely be staying again.
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4 out of 5
Posted Nov 22, 2016
Perfect for access to O2 arena. Excellent staff.
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Great hotel, ticked the boxes

4 out of 5
by from yorkshire
Posted Nov 21, 2016
Pros: the staff and room were great
Cons: not much else, very good
Location: great for the eXcel and o2 arena
Great hotel for location getting to the O2 or excel conference centre, however it is slightly out for central london. saying that taxis weren't that expensive. Clean, tidy, friendly and helpful staff.
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Hotel Amenities

Hotel Amenities

Novotel London ExCeL offers the Upper Deck Restaurant and Bar with outdoor terrace overlooking the water at Royal Victoria Dock. There's a fitness center with a sauna and steam room, and WiFi is free throughout the hotel.

The business center include 13 conference and meeting rooms with natural daylight, as well as and banquet facilities. This hotel also offers tour/ticket assistance, multilingual staff, and concierge services. Onsite covered parking is available, too.

  • Fitness facilities 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Arcade/game room 
  • Total number of rooms - 257 
  • 24-hour front desk 
  • Coffee/tea in common areas 
  • Coffee shop or café 
  • Elevator/lift 
  • Free WiFi 
  • Luggage storage 
  • Number of floors - 9 
  • ATM/banking 
  • Meeting rooms 13 
  • Garden 
  • Terrace 
  • Restaurant 
  • Self parking (surcharge) 
  • Conference space size (meters) - 421 
  • Sauna 
  • Smoke-free property 
  • Steam room 
  • Breakfast available (surcharge) 
  • Business center 
  • Free newspapers in lobby 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Tours/ticket assistance 
  • Laundry facilities 
  • Multilingual staff 
  • Year Built 2004 
  • Conference space size (feet) - 4530 
  • Number of buildings/towers - 1 
  • Television in common areas 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Arcade/game room  
  • Playground on site  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge)

Room Amenities

  • Pay movies 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Private bathroom 
  • Hair dryer 
  • Bathtub or shower 
  • Satellite TV service 
  • Desk 
  • Iron/ironing board 
  • Free newspaper 
  • Free WiFi 
  • Blackout drapes/curtains 
  • Soundproofed rooms 
  • Daily housekeeping 
  • Free toiletries 
  • LCD TV 
  • Free cribs/infant beds 
  • Connecting/adjoining rooms available 
  • In-room safe 
  • Room service (24 hours) 

Where to Eat

Novotel London ExCeL offers the Upper Deck Restaurant and Bar, plus the Upper Deck Terrace with stunning views overlooking Royal Victoria Dock and towards Canary Wharf and the O2 Arena. 24-hour room service is available.


Start your morning with a buffet breakfast, available each day from 6 AM to 10:30 AM for a surcharge. Room service is available around the clock.

Nearby Things to Do

Recreational amenities at the hotel include a sauna, a steam room and a fitness facility. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sailing nearby 
  • Playground on site 


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies


Minimum check-in age is 18

Check-in time starts at 2 PM


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!


  • Pets allowed for an extra charge of GBP 10 per pet, per night
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No rollaway/extra beds available


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: GBP 16.45 per person (approximately)
  • Self parking fee: GBP 16 per night (in/out privileges)
  • Pet fee: GBP 10 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Excel London Novotel
  • Excel Novotel
  • Excel Novotel London
  • London Excel Novotel
  • London Novotel Excel
  • Novotel Excel
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  • Novotel Excel Hotel London
  • Novotel Excel London
  • Novotel London Excel
  • Accor London Excel
  • Novotel London ExCeL England
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  • Novotel London ExCeL Hotel

We should mention

Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).