Get an overview of this hotelWaterfront London hotel near ExCeL London, O2 Arena & Canary Wharf

Opposite ExCeL London

Situated opposite the ExCeL Exhibition Centre & ICC London and near the O2 Arena, Canary Wharf, Greenwich and London City Airport. The hotel is five minutes walk from Custom House (for ExCeL) train station.

Restaurant, Bar & Terrace

At Novotel London ExCeL recreational facilities include a Gym. The hotel also features the Upper Deck Restaurant and Bar with outdoor terrace overlooking the water of Royal Victoria Dock

Novotel ExCeL Bedrooms

The spacious guest rooms feature sofa beds, minibars and in-room safes. LCD TVs and free WiFi are also available.

Hotel Amenities

Hotel Amenities

Novotel London ExCeL offers the Upper Deck Restaurant and Bar with outdoor terrace overlooking the water at Royal Victoria Dock. There's a fitness center with a sauna and steam room, and WiFi is free throughout the hotel.

The business center include 13 conference and meeting rooms with natural daylight, as well as and banquet facilities. This hotel also offers tour/ticket assistance, multilingual staff, and concierge services. Onsite covered parking is available, too.

  • Fitness facilities 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Arcade/game room 
  • Total number of rooms - 257 
  • 24-hour front desk 
  • Coffee/tea in common areas 
  • Coffee shop or café 
  • Elevator/lift 
  • Free WiFi 
  • Luggage storage 
  • Number of floors - 9 
  • ATM/banking 
  • Meeting rooms 13 
  • Garden 
  • Terrace 
  • Restaurant 
  • Conference space size (meters) - 421 
  • Self parking (surcharge) 
  • Sauna 
  • Smoke-free property 
  • Steam room 
  • Breakfast available (surcharge) 
  • Business center 
  • Free newspapers in lobby 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Tours/ticket assistance 
  • Laundry facilities 
  • Multilingual staff 
  • Year Built 2004 
  • Conference space size (feet) - 4530 
  • Number of buildings/towers - 1 
  • Television in common areas 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Arcade/game room  
  • Playground on site  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Self parking (surcharge)

Room Amenities

  • Pay movies 
  • Air conditioning 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Private bathroom 
  • Hair dryer 
  • Bathtub or shower 
  • Satellite TV service 
  • Desk 
  • Iron/ironing board 
  • Free newspaper 
  • Free WiFi 
  • Blackout drapes/curtains 
  • Soundproofed rooms 
  • Daily housekeeping 
  • Free toiletries 
  • LCD TV 
  • Free cribs/infant beds 
  • In-room safe 
  • Room service (24 hours) 

Where to Eat

Novotel London ExCeL offers the Upper Deck Restaurant and Bar, plus the Upper Deck Terrace with stunning views overlooking Royal Victoria Dock and towards Canary Wharf and the O2 Arena. 24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include a sauna, a steam room and a fitness facility. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sailing nearby 
  • Playground on site 


To make special requests for accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies


Minimum check-in age is 18

Check-in time starts at 2 PM


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!


  • Pets allowed for an extra charge of GBP 10 per pet, per night
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No rollaway/extra beds available


Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: GBP 16.45 per person (approximately)
  • Self parking fee: GBP 16 per night (in/out privileges)
  • Pet fee: GBP 10 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Excel London Novotel
  • Excel Novotel
  • Excel Novotel London
  • London Excel Novotel
  • London Novotel Excel
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  • Accor London Excel
  • Novotel London ExCeL England
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  • Novotel London ExCeL Hotel

We should mention

Children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

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