2/5 Poor
Verified traveler
Business traveler
1 Dec 2020
Liked: Staff & service
Disliked: Cleanliness
The staff were very accommodating and to be fair we are in an unprecedented period but I was a little disappointed with the state of the hotel. I checked into the first room and found silverfish in the bath. Fair enough, the rooms are mostly empty at the moment so it’s likely they came through the bath plug hole. I called reception using my mobile because the telephone in the room was missing any information on what numbers to call and in fact was missing numbers completely. Reception moved me to another room where I found two silverfish in the bath. I was finally moved to another room on the 2nd floor. The rooms in general looked dated and not very clean. In my new room someone had left a half eaten sweet on the sofa arm. The bathroom was mostly clean and no sign of silverfish this time. The food was decent enough as they are only doing room service at the moment but there was a general feeling in the rooms that they were not very clean. I didn’t feel comfortable putting any of my stuff on the floor. Not the worst place I’ve stayed but a little disappointing, even in the current circumstances.
Stayed 2 nights in Nov 2020
