Ratings based on 1,623 Verified Reviews

4.3 out of 5
95% of guests recommend
4.4 Room cleanliness
4.5 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Kissimmee,Fl

The hotel is in nice location.

Posted Jun 10, 2017
Pros: Everything
Cons: NA
Location: It's in walking distance to almost everything we want to go.
All the staff are nice & friendly,few of them go out of their way help customers who need help.
3 out of 5
Recommended
for Everyone
by A verified traveler from Cheshire

Could do with a refurb!

Posted May 15, 2017
Pros: The receptionist was very pleasant and helpful.
Cons: Some carpets, particularly in the lifts, need replacing.
Location: Lots to do and see in Greenwich!
I only stayed one night, and was put in a room which was really set up for a disabled person - high loo, grab handles, wet room shower, not very attractive. I would say it was average quality.
2 out of 5
by A verified traveler from UK

Very small room. Toilet like a cupboard.

Posted May 15, 2017
Good location, poor room, breakfast poor and coffee horrible.
4 out of 5
Recommended
for Everyone
by A verified traveler from WA

Convenient Location

Posted May 12, 2017
Pros: Convenience
Cons: The carpets on the hallway needs to be updated
Location: There are lots of restaurants & convenience store nearby the hotel
I specifically selected this hotel because the coach that our tour group rode stopped infront of this hotel.It 's at a convenient location, & they also have excellent service
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 11, 2017
Clean hotel, near the Greenwich station, best for family trip. Staff are friendly.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to trains etc

Posted May 9, 2017
Pros: Close proximity to trains etc
Cons: More drawer space, hangers and waah cloths . Also a microwave.
Location: Greenwich Market, pubs , Greenwich Maritime Museum
All good except no room for your clothes! Friendly staff.
4 out of 5
Recommended
for Everyone
by A verified traveler

Weird toilet

Posted Apr 25, 2017
Pros: The pleasant staff and the morning buffet.
Cons: A normal set up to a hotel room.
Location: A young, trendy pub 20 metres away and excelent connections as Greenwich station (national rail and DLR) adjoin the hotel.
The staff are pleasant and approachable. The room had a great view of Canary Wharf but due to residential construction it may not be a good view for long. The morning buffet was varied and plentiful. The major negative point was that the toilet was hived off from the shower and sink in a separate room and had no lock. So the door did not properly close and to wash your hands you had to walk around to the shower room. I do not understand the set up.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great location!

Posted Apr 24, 2017
Very clean, rooms a bit too warm. Too noisy from trains to leave windows open at night. Excellent breakfast buffet
5 out of 5
Recommended
for Everyone
by A verified traveler from san francisco

Posted Apr 19, 2017
Pros: very helpful hotel staff.
breakfast is excellent. how about including oriental cuisine.
4 out of 5
Recommended
for Everyone
by A verified traveler from San Antonio, TX

Nice hotel and rooms are clean.

Posted Apr 14, 2017
Pros: The staff is very friendly, hotel is clean and access to bus/train is very close.
Cons: Offer more gluten free items on the menu as other hotel restaurants and pubs in the United Kingdom do.
Location: Nice location in Greenwich. Close to shops, pubs and the Former Naval College.
The hotel staff is very friendly. Hotel is clean and rooms are decent size. Rooms have a smaller size tv but it is fine. The restaurant has a good breakfast buffet, but needs to offer more gluten free options on the regular menu for dinner. Many hotels and pubs in the area have more options than this hotel restaurant offers. We stayed 3 nights and overall enjoyed ourselves.