Novotel London Waterloo keeps things easy with contemporary rooms set up for work or downtime, including high-speed internet, a mini fridge, and tea and coffee facilities. Evenings can start in the lively bar with beers, wines, and cocktails before settling into the hotel’s calm, modern feel. With Lambeth and the South Bank right outside, it’s a practical base for days in the city.
River Thames access
Step to the South Bank, directly opposite Big Ben and Westminster.
Wellness reset
Recharge in the fitness center with a gym, sauna, and steam room.
Flexible dining all day
One varied menu across restaurant, bar, and in-room dining.
Amenities
Rent bicycles on-site to explore London.
Kid-friendly playground for easy family breaks.
Soundproof rooms with blackout curtains for sleep.
Located in London City Centre, a neighborhood in London, Novotel London Waterloo is near a metro station. Oxford Street and Borough Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hyde Park and River Thames. Traveling with kids? Make time for London Eye, or check out an event or a game at Royal Albert Hall. Guests love the hotel's location for the sightseeing. Visit our London travel guide
Daily full breakfast available 6:00 AM to 10:00 AM for a fee: GBP 21 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Elements
Things to do
Arcade/game room
Gym
Playground
TV in common areas
Family friendly
Arcade/game room
Babysitting (surcharge)
Laundry facilities
Playground
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Business services
Business center
Computer station
Conference center (2,153 square feet of space)
Meeting rooms
Outdoors
Garden
Vegetable garden
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Elevator
Wheelchair accessible (may have limitations)
More
1 building
6 floors
Art Deco architecture
At least 80% organic food
Banquet hall
Comprehensive food waste policy
Double-glazed windows
Humane treatment of captive wild animals
Local culture and ecosystem education
Locally sourced food prioritized
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Non-plastic coffee stirrers available
Non-plastic drinking straws available
Reusable cups
Reusable tableware
Smoking not allowed
Some LED lighting used
Some profits reinvested in community and sustainability
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Waste recycling policy
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Rainfall showerhead
Shower
Towels provided
Entertainment
Flat-screen TV with satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Minibar
More
Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches used
Free daily newspapers
Iron/ironing board
Laptop-compatible safe
LED lighting
Phone
Soundproofed rooms
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of GBP 15 per pet, per night, plus a deposit of GBP 15 per night
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately GBP 21 per person
Self parking fee: GBP 24 per night
Pet deposit: GBP 15 per night
Pet fee: GBP 15 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out fee: GBP 50 (subject to availability)
Housekeeping is available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Frequently asked questions
Is Novotel London Waterloo pet-friendly?
Yes, pets are allowed at this property. There's a deposit of GBP 15 per night and a fee of GBP 15 per pet, per night. Service animals are exempt from fees.
How much does it cost to stay at Novotel London Waterloo?
As of Sep 24, 2026, prices found for a 1-night stay for 2 adults at Novotel London Waterloo on Sep 27, 2026 start from $196, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for GBP 24 per night.
What time is check-in at Novotel London Waterloo?
Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).
What time is check-out at Novotel London Waterloo?
Check-out is at noon. Late check-out is available for GBP 50 (subject to availability).
Where is Novotel London Waterloo located?
This family-friendly London hotel is located in the historical district, within a 15-minute walk of St. Thomas' Hospital, London Eye, and Westminster Bridge. Big Ben and Westminster Abbey are also within 1 mi (2 km). Lambeth North Underground Station is 9 minutes by foot and Waterloo Underground Station is 16 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Novotel London Waterloo Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Although the hotel is located a little away from everything, it was close to where we needed to be so worked well
It was great to have a carpark with EV charging, although the price was quite steep
The room was very big and clean and the only issue was one of the USB ports didnt work, but not the end of the world
Considering the relative price compared to other hotels in London this was great value for money. The staff is friendly and welcoming. The bed was comfortable and the room was quiet.
This hotel checked all the boxes- spacious and comfortable room, great location with attractions within walking distance (close to Big Ben and London Eye), near the Tube, can walk to Buckingham Palace. Breakfast was very good and affordable, refillable water dispenser with glass container.
I liked everything about the room, it was clean, staff were most helpful, breakfast and bar were more than great, it was an all around great experience.....
Audrey Westwood-Pynn
We would stay there again. It is a little removed from sites but reasonably priced. We enjoyed the restaurant. There were a couple of cafes nearby. Transportation was about a half mile away.
The staff was very helpful and friendly. When we got a couple of soft drinks from the bar and another guest accidentally knocked into me and spilled the drinks, the bar quickly replaced them at no charge. On our first night there we were very tired and ordered room service. They were very quick and the hamburger I ordered was the best I ever had. It tasted like it was home cooked. Checking in and out was a breeze. They also have room safes and we felt very safe while we were there. I can't wait until we can go back! Don't forget your universal outlet adapter if you're coming from the US.
Good location, just a few minutes walk from the Big Ben, Parliament and London Eye. Refillable water bottle in the room. Comfortable bed and pillow. Helpful staff.
Stayed 3 nights in Jun 2026
Verified review
8/10 Good
Robert Dale
May 31, 2026
Liked: Cleanliness, staff & service, amenities
The location was amazing with tube, Eye and Big Ben just a 15-20 min walk away. Room was a little small for 3 people but we were able to make do. Would definitely stay again for location alone.