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Overview of Novotel London Waterloo

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In-room safe, desk, blackout drapes, soundproofing
In-room safe, desk, blackout drapes, soundproofing
In-room safe, desk, blackout drapes, soundproofing
In-room safe, desk, blackout drapes, soundproofing

Novotel London Waterloo

4 out of 5

4.3/5 Excellent

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationSt. Thomas' Hospital7 min walk
    Popular LocationHouses of Parliament12 min walk
    Popular LocationWestminster Bridge14 min walk
    AirportLondon (LCY-London City)41 min drive

Choose dates to view prices

  • Premium Room, 1 Queen Bed (Premium)

    5/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsPremium Room, 1 Queen Bed (Premium)
  • Superior Room, 1 Queen Bed with Sofa bed (Premium)

    4.4/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 3
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsSuperior Room, 1 Queen Bed with Sofa bed (Premium)
  • Executive Room, 1 Queen Bed with Sofa bed

    4.8/5 guest room rating

    Room amenities

    • 344 sq ft
    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsExecutive Room, 1 Queen Bed with Sofa bed
  • Superior Room, 1 Queen Bed with Sofa bed

    4.7/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 3
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsSuperior Room, 1 Queen Bed with Sofa bed
  • Superior Twin Room, 1 Queen Bed with Sofa bed (Twin convertible sofa)

    4.5/5 guest room rating

    Room amenities

    • 269 sq ft
    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsSuperior Twin Room, 1 Queen Bed with Sofa bed (Twin convertible sofa)

About this area

London

Located in London's London City Centre neighborhood, Novotel London Waterloo is in the city center and near the beach. The Strand and Borough Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore St. James Park and Green Park. Traveling with kids? Make time for London Eye, or check out an event or a game at Emirates Stadium.
Popular Location

What's nearby

  • St. Thomas' Hospital - 7 min walk
  • Houses of Parliament - 12 min walk
  • Westminster Bridge - 14 min walk
  • Westminster Abbey - 14 min walk
  • Big Ben - 14 min walk

Getting around

  • Lambeth North Underground Station - 10 min walk
  • Vauxhall Station - 14 min walk
  • AirportLondon City Airport (LCY) - 41 min drive

Restaurants

  • Elements — 1 min walk
  • The Corner Cafe — 3 min walk
  • Chino Latino — 6 min walk
  • Zeitgeist — 6 min walk
  • The Three Stags — 7 min walk

About this property

Novotel London Waterloo

Family-friendly London hotel in London City Centre, walk to St. Thomas' Hospital
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a coffee shop/café, a snack bar/deli, and a sauna are onsite. All 187 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, guests will find flat-screen TVs with satellite channels, and other amenities include rainfall showerheads and coffee makers.
Novotel London Waterloo offers 187 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Flat-screen televisions come with satellite channels. Bathrooms include rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard sanitization guidelines of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 24 per night)
  • Electric car charging station on site

Food and drink

  • Full breakfast available for a fee daily 6 AM–10 AM: GBP 16.45 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Arcade/game room
  • Fitness center
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • Babysitting/childcare (surcharge)
  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese
  • Romanian
  • Slovak
  • Spanish

Business services

  • Business center
  • Computer station
  • Meeting rooms
  • Conference center (2153 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Double sofa bed
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofing

You may also like

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

Policies

Check-in

Check-in from 2 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night, plus a deposit of GBP 10 per night

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: GBP 16.45 per person (approximately)
  • Self parking fee: GBP 24 per night
  • Pet deposit: GBP 10 per night
  • Pet fee: GBP 10 per pet, per night
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: GBP 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

London Waterloo Novotel
Novotel Hotel London Waterloo
Accor London Waterloo
London Novotel Waterloo
Novotel London Waterloo England
Novotel London Waterloo Hotel London
Novotel London Waterloo Hotel
Novotel Waterloo Hotel
Novotel London Waterloo
Novotel Waterloo
Novotel London Waterloo Hotel
Novotel London Waterloo London
Novotel London Waterloo Hotel London

Frequently asked questions

Can I cancel my reservation for free at Novotel London Waterloo and receive a full refund?
Yes, Novotel London Waterloo offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel London Waterloo cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Novotel London Waterloo?
As of Jan 16, 2021, prices found for a 1-night stay for 2 adults at Novotel London Waterloo on Feb 15, 2021 start from $123, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Novotel London Waterloo pet-friendly?
Yes, pets are allowed at this property. There's a deposit of GBP 10 per night and a fee of GBP 10 per pet, per night.
How much is parking at Novotel London Waterloo?
Self parking is available for GBP 24 per night.
What time is check-in at Novotel London Waterloo?
Check-in is from 2 PM - anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Novotel London Waterloo?
Check-out is at noon. Late check-out is available for GBP 50 (subject to availability).
Where is Novotel London Waterloo located?
This family-friendly London hotel is located in the historical district, within a 15-minute walk of St. Thomas' Hospital, Houses of Parliament, and London Dungeon. Westminster Bridge and London Eye are also within 15 minutes. Lambeth North Underground Station is 10 minutes by foot and Westminster Underground Station is 14 minutes.
4.3
Excellent
Rating 5 - Excellent. 467 out of 998 reviews
5 - Excellent 47%
Rating 4 - Good. 436 out of 998 reviews
4 - Good 44%
Rating 3 - Okay. 67 out of 998 reviews
3 - Okay 7%
Rating 2 - Poor. 14 out of 998 reviews
2 - Poor 1%
Rating 1 - Terrible. 14 out of 998 reviews
1 - Terrible 1%

4.3/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Sad face IconDisliked: Amenities
They have a nice bathroom and bed, there was a were some concerning stains on the charis and mini frigde was turned off
Stayed 1 night in Oct 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful and pleasant. Would highly recommend. Good location.
Stayed 8 nights in Nov 2019

4/5 Good

Traveled with group
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is very nice , breakfast was awesome . All the staff was nice .
Stayed 3 nights in Dec 2019

3/5 Okay

Traveled with family and small children
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, property conditions & facilities
Black mould and rust in the shower. Was a little concern to have my young children shower there. Great location but the building need maintenance.
Stayed 1 night in Mar 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and my room was upgraded to premium.
Stayed 2 nights in Feb 2020

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