Ratings based on 270 Verified Reviews

4.7 out of 5
91% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Vaughan, Ontario

Excellent hotel.

Posted Sep 19, 2016
I would highly recommend this hotel. Hotel staff was professional, helpful and friendly throughout our stay. Great pool and gym. Great location for theatre, art gallery, dining and shopping.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Aug 19, 2016 on Hotels
5 out of 5
by David from Rimington

Fantastic location and comfortable

Posted Aug 14, 2016 on Hotels
We stayed for the theatre. It was really great for location with everything within walking distance. Room was lovely and clean and shower hot. Good bar downstairs with comfortable seating to relax
5 out of 5
by ROGER from Stratford on Avon

Roger's View

Posted Aug 8, 2016 on Hotels
Very well positioned at Covent Garden service was excellent and room very comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from Cleveland

Worlked out perfectly.

Posted Aug 7, 2016
Safe and fun location. Helpful, pleasant staff. Across street from 2 theatres.
4 out of 5
by james

This traveler left a rating score only Posted Aug 4, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to the theaters and the Tube.

Posted Aug 2, 2016
Pros: Friendly staff and helpful.
Location: Bus stop at the hotel.
First time to London, room was immaculate with fresh flowers and fruit in it.
5 out of 5
by Darren

This traveler left a rating score only Posted Jul 25, 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from England

Great hotel

Posted Jul 18, 2016
We stayed one night and felt welcomed from the moment we arrived. All of the staff we came across were helpful and friendly. Our room was lovely and clean. The cocktail were fab and the breakfast was excellent. Special mention to Monica on reception who was superb. We will be staying here again on our next trip to London.
4 out of 5
by Alan from US

Great location, modern hotel with wonderful staff

Posted Jul 3, 2016 on Hotels
The only negative: Weird water saving plumbing makes sound sure to wake up your partner when you flush the toilet or wash your hands.