Dear Paul,Thank you for sharing this wonderful feedback with us from your recent stay at the Park Grand Kensington. It was an absolute pleasure to learn that your overall stay was excellent. We always try to ensure that our service and room cleanliness are always up to the highest standards. We would love to host you again on your nearest visit to London. Best RegardsDesmond DsouzaDuty Manager

Dear Norma,Thank you for sharing this wonderful feedback with us from your recent stay at the Park Grand Kensington. It was an absolute pleasure to learn that your overall stay was excellent. We always try to ensure that our service and room cleanliness are always up to the highest standards. We would love to host you again on your nearest visit to London. Best RegardsDesmond DsouzaDuty Manager

Dear Kevin,Thank you very much for taking the time to share your experience with us. Your kind words are much appreciated; it is a great motivation for the entire team to receive such a positive feedback. Every employee is trained with the highest standards of customer service and we prioritize meeting your complete satisfaction every time. I look forward to share your lovely feedback with the rest of the team. We hope to welcome you back in the future for another memorable stay.Best RegardsDesmond DsouzaDuty Manager

Dear Marissa,On behalf of the entire team at the Park Grand Kensington, I would like to thank you for taking the time to share your feedback regarding your most recent experience with us and for choosing us for your stay . I am deeply sorry to hear that we did not meet your expectations on this occasion. where we did not excel to our usual high standards and with your comments, these concerns will be addressed with the team. We are currently working on resolving the minor issues mentioned in your comment in order to provide service which suits your needs throughout your next stay. We value you feedback as we strive to improve with each and every stay. We really hope that you will give as a chance to welcome you back and make it right for you during your future stays.Best RegardsDesmond DsouzaDuty Manager

Dear Richard, Thank you for sharing this feedback with us from your recent stay at the Park Grand Kensington. It was an absolute pleasure to learn that your overall stay was excellent. We always try to ensure that our service and room cleanliness are always up to the highest standards. We would love to host you again on your nearest visit to LondonBest RegardsDesmond DsouzaDuty Manager

Dear Thai Dung,Thank you for sharing this wonderful feedback with us from your recent stay at the Park Grand Kensington. It was an absolute pleasure to learn that your overall stay was excellent. We always try to ensure that our service and room cleanliness are always up to the highest standards. We would love to host you again on your nearest visit to London. Best RegardsDesmond DsouzaDuty Manager

Dear Alison,Thank you for sharing this wonderful feedback with us from your recent stay at the Park Grand Kensington. It was an absolute pleasure to learn that your overall stay was excellent. We always try to ensure that our service and room cleanliness are always up to the highest standards. We would love to host you again on your nearest visit to London. Best RegardsDesmond DsouzaDuty Manager

Dear Hilary,Thank you very much for taking the time to share your experience with us. Your kind words are much appreciated; it is a great motivation for the entire team to receive such a positive feedback. Every employee is trained with the highest standards of customer service and we prioritize meeting your complete satisfaction every time. I look forward to share your lovely feedback with the rest of the team. We hope to welcome you back in the future for another memorable stay.Best RegardsDesmond DsouzaDuty Manager

Dear philip,Thank you for sharing this feedback with us from your recent stay at the Park Grand Kensington. It was an absolute pleasure to learn that your overall stay was excellent. We always try to ensure that our service and room cleanliness are always up to the highest standards. We would love to host you again on your nearest visit to London. Best RegardsDesmond DsouzaDuty Manager

Dear Isidro,Thank you for sharing this feedback with us from your recent stay at the Park Grand Kensington. It was an absolute pleasure to learn that your overall stay was excellent. We always try to ensure that our service and room cleanliness are always up to the highest standards. We would love to host you again on your nearest visit to London. Best RegardsDesmond DsouzaDuty Manager

Dear Guest,On behalf of the entire team at the Park Grand Kensington, I would like to thank you for taking the time to share your feedback regarding your most recent experience with us and for choosing us for your stay . I am deeply sorry to hear that we did not meet your expectations on this occasion. where we did not excel to our usual high standards and with your comments, these concerns will be addressed with the team. We are currently working on resolving the minor issues mentioned in your comment in order to provide service which suits your needs throughout your next stay. We value you feedback as we strive to improve with each and every stay. We really hope that you will give as a chance to welcome you back and make it right for you during your future stays.Best RegardsDesmond DsouzaDuty Manager

Dear Guest,On behalf of the entire team at the Park Grand Kensington, I would like to thank you for taking the time to share your feedback regarding your most recent experience with us and for choosing us for your stay . I am deeply sorry to hear that we did not meet your expectations on this occasion. where we did not excel to our usual high standards and with your comments, these concerns will be addressed with the team. We are currently working on resolving the minor issues mentioned in your comment in order to provide service which suits your needs throughout your next stay. We value you feedback as we strive to improve with each and every stay. We really hope that you will give as a chance to welcome you back and make it right for you during your future stays.Best RegardsDesmond DsouzaDuty Manager

Dear Josephine,Thank you very much for taking the time to share your experience with us. Your kind words are much appreciated; it is a great motivation for the entire team to receive such a positive feedback. Every employee is trained with the highest standards of customer service and we prioritize meeting your complete satisfaction every time. I look forward to share your lovely feedback with the rest of the team. We hope to welcome you back in the future for another memorable stay.Best RegardsDesmond DsouzaDuty Manager

Dear Dianne,Thank you for sharing this wonderful feedback with us from your recent stay at the Park Grand Kensington. It was an absolute pleasure to learn that your overall stay was excellent. We always try to ensure that our service and room cleanliness are always up to the highest standards. We would love to host you again on your nearest visit to LondonBest RegardsDesmond DsouzaDuty Manager

Dear Chia,Thank you very much for taking the time to share your experience with us. Your kind words are much appreciated; it is a great motivation for the entire team to receive such a positive feedback. Every employee is trained with the highest standards of customer service and we prioritize meeting your complete satisfaction every time. I look forward to share your lovely feedback with the rest of the team. We hope to welcome you back in the future for another memorable stay.Best RegardsDesmond DsouzaDuty Manager

Dear Guest,On behalf of the entire team at the Park Grand Kensington, I would like to thank you for taking the time to share your feedback regarding your most recent experience with us and for choosing us for your stay . I am deeply sorry to hear that we did not meet your expectations on this occasion. where we did not excel to our usual high standards and with your comments, these concerns will be addressed with the team. We are currently working on resolving the minor issues mentioned in your comment in order to provide service which suits your needs throughout your next stay. We value you feedback as we strive to improve with each and every stay. We really hope that you will give as a chance to welcome you back and make it right for you during your future stays.Kind RegardsDesmond Dsouza Duty Manager

Dear Guest,•On behalf of the entire team at the Park Grand Kensington, I would like to thank you for taking the time to share your feedback regarding your most recent experience with us and for choosing us for your stay . I am deeply sorry to hear that we did not meet your expectations on this occasion. where we did not excel to our usual high standards and with your comments, these concerns will be addressed with the team. We are currently working on resolving the minor issues mentioned in your comment in order to provide service which suits your needs throughout your next stay. We value you feedback as we strive to improve with each and every stay. We really hope that you will give as a chance to welcome you back and make it right for you during your future staysBest RegardsRinish ThumarReception

Dear Dalia,Thank you very much for taking the time to share your experience with us. Your kind words are much appreciated; it is a great motivation for the entire team to receive such a positive feedback. Every employee is trained with the highest standards of customer service and we prioritize meeting your complete satisfaction every time. I look forward to share your lovely feedback with the rest of the team. We hope to welcome you back in the future for another memorable stay.Best Regards Desmond DsouzaDuty Manager

Dear Louise,On behalf of the entire team at the Park Grand Kensington, I would like to thank you for taking the time to share your feedback regarding your most recent experience with us and for choosing us for your stay . I am deeply sorry to hear that we did not meet your expectations on this occasion. where we did not excel to our usual high standards and with your comments, these concerns will be addressed with the team. We are currently working on resolving the minor issues mentioned in your comment in order to provide service which suits your needs throughout your next stay.We value you feedback as we strive to improve with each and every stay. We really hope that you will give as a chance to welcome you back and make it right for you during your future stays.Best RegardsDesmond DsouzaDuty Manager

Dear David,On behalf of the entire team at the Park Grand Kensington, I would like to thank you for taking the time to share your feedback regarding your most recent experience with us and for choosing us for your stay . I am deeply sorry to hear that we did not meet your expectations on this occasion. where we did not excel to our usual high standards and with your comments, these concerns will be addressed with the team. We are currently working on resolving the minor issues mentioned in your comment in order to provide service which suits your needs throughout your next stay. We value you feedback as we strive to improve with each and every stay. We really hope that you will give as a chance to welcome you back and make it right for you during your future stays.Best RegardsDesmond DsouzaDuty Manager

Dear Lisa,On behalf of the entire team at the Park Grand Kensington, I would like to thank you for taking the time to share your feedback regarding your most recent experience with us and for choosing us for your stay . I am deeply sorry to hear that we did not meet your expectations on this occasion. where we did not excel to our usual high standards and with your comments, these concerns will be addressed with the team. We are currently working on resolving the minor issues mentioned in your comment in order to provide service which suits your needs throughout your next stay. We value you feedback as we strive to improve with each and every stay. We really hope that you will give as a chance to welcome you back and make it right for you during your future stays.Best RegardsDesmond DsouzaDuty Manager

Dear Louise,On behalf of the entire team at the Park Grand Kensington, I would like to thank you for taking the time to share your feedback regarding your most recent experience with us and for choosing us for your stay . I am deeply sorry to hear that we did not meet your expectations on this occasion. where we did not excel to our usual high standards and with your comments, these concerns will be addressed with the team. We are currently working on resolving the minor issues mentioned in your comment in order to provide service which suits your needs throughout your next stay. We value you feedback as we strive to improve with each and every stay. We really hope that you will give as a chance to welcome you back and make it right for you during your future stays.Kind RegardsDesmond DsouzaDuty Manager

Dear Siobhan,Thank you very much for taking the time to share your experience with us. Your kind words are much appreciated; it is a great motivation for the entire team to receive such a positive feedback. Every employee is trained with the highest standards of customer service and we prioritize meeting your complete satisfaction every time. I look forward to share your lovely feedback with the rest of the team. We hope to welcome you back in the future for another memorable stay.Best RegardsDesmond DsouzaDuty Manager

Dear Stacie,On behalf of the entire team at the Park Grand Kensington, I would like to thank you for taking the time to share your feedback regarding your most recent experience with us and for choosing us for your stay . I am deeply sorry to hear that we did not meet your expectations on this occasion. where we did not excel to our usual high standards and with your comments, these concerns will be addressed with the team. We are currently working on resolving the minor issues mentioned in your comment in order to provide service which suits your needs throughout your next stay. We value you feedback as we strive to improve with each and every stay. We really hope that you will give as a chance to welcome you back and make it right for you during your future stays.Best RegardsDesmond DsouzaDuty Manager

Dear Mark,Thank you very much for taking the time to share your experience with us. Your kind words are much appreciated; it is a great motivation for the entire team to receive such a positive feedback. Every employee is trained with the highest standards of customer service and we prioritize meeting your complete satisfaction every time. I look forward to share your lovely feedback with the rest of the team. We hope to welcome you back in the future for another memorable staykind RegardsDesmond DsouzaDuty Manager

Dear Mark,Thank you for sharing this feedback with us from your recent stay at the Park Grand Kensington. It was an absolute pleasure to learn that your overall stay was excellent. We always try to ensure that our service and room cleanliness are always up to the highest standards. Please be assured that all our rooms vary in sizes and types, therefore on your next trip to London we would be delighted to accommodate you in a room up to your preference. We look forward to hosting you again on your next visit to Park Grand KensingtonBest RegardsDesmond DsouzaDuty Manager

Dear Benjamin,Thank you very much for taking the time to share your experience. I am deeply sorry to hear that there was an inconvenience during you stay in where we did not excel to our usual high standards and with your comments, these concerns will be addressed with the team. About luggage we do not advertise that we store luggage after check out, However we did it in the past but our management has decided not to store any bags anymore . We would be very much hoping to see you back in the future and to provide you with a more rewarding experience from the very start! Best regards, Desmond Dsouza Duty Manager

Dear Paula,Thank you very much for your candid review of your recent stay at Park Grand Kensington. We do appreciate your feedback which will help us to make our hotel even better. We are currently working on resolving the minor issues mentioned in your comment in order to provide service which suits your needs throughout your next stay.Best RegardsDesmond DsouzaDuty Manager

Dear Aiden,Thank you for your sincere feedback following your stay at Park Grand Kensington.I am deeply sorry to see the experience at our hotel has not been the most pleasant one. We are taking necessary measure to prevent such situations from reoccurring in future.Please allow us another chance to welcome you in the near future.Kind Regards,G Ali

Dear Bernard,Thank you for sharing this wonderful feedback with us from your recent stay at the Park Grand Kensington. It was an absolute pleasure to learn that your overall stay was excellent. We always try to ensure that our service and room cleanliness are always up to the highest standards. We would love to host you again on your nearest visit to LondonBest RegardsDesmond DsouzaDuty Manager

Dear Janine,Many thanks for sharing your travel experience with Park Grand Kensington hotel. Your kind words are much appreciated; it is a great motivation for the entire team to receive such a positive feedback We will definitely take on board your valuable feedback and try to make changes accordingly. Providing exceptional customer service always remains our primary task. We would love to welcome you back to our hotel to prove that we are happy to improve and provide the service which meets your high standards. Kind regards, Desmond Dsouza Duty Manager

Dear Jonathan,On behalf of the entire team at the Park Grand Kensington, I would like to thank you for taking the time to share your feedback regarding your most recent experience with us and for choosing us to stay on numerous occasions. I am deeply sorry to hear that we did not meet your expectations on this occasion. where we did not excel to our usual high standards and with your comments, these concerns will be addressed with the team. We are currently working on resolving the minor issues mentioned in your comment in order to provide service which suits your needs throughout your next stay.We value you feedback as we strive to improve with each and every stay. We really hope that you will give as a chance to welcome you back and make it right for you during your future stays.Best RegardsDesmond DsouzaDuty Manager

Dear Tizita,•Thank you for sharing this wonderful feedback with us from your recent stay at the Park Grand Kensington. It was an absolute pleasure to learn that your overall stay was excellent. We always try to ensure that our service and room cleanliness are always up to the highest standards. We would love to host you again on your nearest visit to London. Best RegardsDesmond DsouzaDuty Manager

Dear Steve,On behalf of the entire team at the Park Grand Kensington, I would like to thank you for taking the time to share your feedback regarding your most recent experience with us and for choosing us for your stay . I am deeply sorry to hear that we did not meet your expectations on this occasion. where we did not excel to our usual high standards and with your comments, these concerns will be addressed with the team. We are currently working on resolving the minor issues mentioned in your comment in order to provide service which suits your needs throughout your next stay. We value you feedback as we strive to improve with each and every stay. We really hope that you will give as a chance to welcome you back and make it right for you during your future stays.Best RegardsDesmond DsouzaDuty Manager

Dear Steve,On behalf of the entire team at the Park Grand Kensington, I would like to thank you for taking the time to share your feedback regarding your most recent experience with us and for choosing us for your stay . I am deeply sorry to hear that we did not meet your expectations on this occasion. where we did not excel to our usual high standards and with your comments, these concerns will be addressed with the team. We are currently working on resolving the minor issues mentioned in your comment in order to provide service which suits your needs throughout your next stay. We value you feedback as we strive to improve with each and every stay. We really hope that you will give as a chance to welcome you back and make it right for you during your future stays.Best RegardsDesmond DsouzaDuty Manager

Dear Nikita,On behalf of the entire team at the Park Grand Kensington, I would like to thank you for taking the time to share your feedback regarding your most recent experience with us and for choosing us to stay . I am deeply sorry to hear that we did not meet your expectations on this occasion. where we did not excel to our usual high standards and with your comments, these concerns will be addressed with the team. We are currently working on resolving the minor issues mentioned in your comment in order to provide service which suits your needs throughout your next stay. We value you feedback as we strive to improve with each and every stay. We really hope that you will give as a chance to welcome you back and make it right for you during your future stays.Best RegardsDesmond DsouzaDuty Manager

Dear Rebecca,Thank you for sharing this feedback with us from your recent stay at the Park Grand Kensington. It was an absolute pleasure to learn that your overall stay was excellent. We always try to ensure that our service and room cleanliness are always up to the highest standards. We would love to host you again on your nearest visit to London. Best RegardsDesmond DsouzaDuty Manager

Dear Guest,•Thank you for sharing this wonderful feedback with us from your recent stay at the Park Grand Kensington. It was an absolute pleasure to learn that your overall stay was excellent. We always try to ensure that our service and room cleanliness are always up to the highest standards. We would love to host you again on your nearest visit to London. Best RegardsDesmond DsouzaDuty Manager

Dear NicholasThank you very much for your candid review of your recent stay at Park Grand Kensington. We do appreciate your feedback which will help us to make our hotel even better. We are currently working on resolving the minor issues mentioned in your comment in order to provide service which suits your needs throughout your next stay.Bset RegardsDesmond DsouzaDuty Manager

Dear Kelvine,Thank you for sharing this wonderful feedback with us from your recent stay at the Park Grand Kensington. It was an absolute pleasure to learn that your overall stay was excellent. We always try to ensure that our service and room cleanliness are always up to the highest standards. We would love to host you again on your nearest visit to London. Best RegardsDesmond DsouzaDuty Manager

Dear Ann,Thank you for sharing this feedback with us from your recent stay at the Park Grand Kensington. It was an absolute pleasure to learn that your overall stay was excellent. We always try to ensure that our service and room cleanliness are always up to the highest standards. We would love to host you again on your nearest visit to LondonBest RegardsDesmond DsouzaDuty Manager

Dear Espen,Thank you for sharing your feedback about your recent stay at Park Grand London Kensington. I sincerely apologise that we could not exceed your expectations during this visit, we will ensure a room on the higher floor for you on your next visit.We would be delighted to welcome you back soon.Kind Regards,Gazala Ali

Dear Anthony,Thank you for sharing your feedback about your recent stay at Park Grand London KensingtonWe hope you give us another chance to enhance your future stay with us. We will do our best to exceed your expectations on your next visit.We look forward to welcoming you.Kind Regards,G Ali