Ratings based on 1,929 Verified Reviews

4.0 out of 5
87% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.7 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from chicago area

Posted May 26, 2017
Overall very nice, clean rooms, helpful staff, great location. Only four minutes from the nearest tube stop - which is a very important convenience factor to me. It also has a nice lounge area, and the breakfast provided by the hotel was very nice
Comment from Hotel Management
May 26, 2017 by AJ, Hotel Management
Dear Bill, Thank you for sharing your review of The Park International Hotel. I am delighted that you had an enjoyable experience with us, and I hope in welcoming you back very soon again. With kind regards, Aflal Jabir Operations Manager
5 out of 5
Recommended
for Couples
by A verified traveler from Baltimore, Maryland

Best hotel experience we ever had!!

Posted May 25, 2017
Pros: EVERYTHING
Cons: The bed and pillows could be more comfortable.
Location: One and a half blocks from Underground and we had no trouble getting around London. Kensington is lovely and lots of interesting restaurants nearby.
We have nothing negative to say about the facilities and hats off to their two amazing concierges. Gabor and David worked tirelessly to correct an incident with a tour bus and won!!! Rest of staff was also excellent. We recommend London and The Park International. Lynda and Ron Sussman Baltimore, Maryland
Comment from Hotel Management
May 26, 2017 by AJ, Hotel Management
Dear Lynda, Thank you for your amazing review on Expedia. We are truly thrilled that you had a wonderful experience with us. I shared your positive feedback with Gabor, David and the rest of the Team. We are all happy that you departed as a happy guest. We look forward in welcoming you back in the near future. kind regards, Aflal Jabir Operations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to the Underground station.

Posted May 24, 2017
Very convenient location and comfortable room. Helpful concierge.
Comment from Hotel Management
May 25, 2017 by AJ, Hotel Management
Dear Guest, I am delighted to read that you had an enjoyable stay. Please visit us again soon. kind regards, Aflal Jabir Operations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from La Quinta, CA

Acceptable hotel close to central London

Posted May 24, 2017
Pros: Location, location, location. The little nit picky irritant are well worth the stay.
Cons: The furnishings and rugs could do with either a good cleaning or replacement.
On the Piccadilly line, this hotel is within walking distance to major attractions and 2 blocks from Gloucester Rd station which will get you to the others and to and from Heathrow. The hotel is a converted and renovated London row house as are a number of others in the area. The rooms are small but the close vicinity to the tony Kensington, Knightsbridge and Mayfair areas more than makes up for that. For cars guys, the Ferrari, Lamborghini and McLaren dealerships are within 2 blocks of each other on Gloucester Rd. For the ladies, Harrod's is on Gloucester as well. Kensington Palace/Park, Royal Albert Hall and the Victoria & Albert Museum are a 10 minute walk. The hotel offers a nice buffet breakfast each morning, just make sure that it's included in your room rate. They also have a nice bar/lounge and an upper end restaurant. However, this hotel's most appreciated asset is a handheld device called 'Handy'. Loaded into this cell phone-sized handset are restaurant recommendations, tour descriptions and MapQuest type GPS driven directions. You simply plug in your destination, it knows your location, and it plots the route for you. Slip into your pocket and take it with you; it's free for guests to use! Saved our bacon several times.
Comment from Hotel Management
May 24, 2017 by AJ, Hotel Management
Dear Bill, What a wonderful, detailed review! Thank you for staying with us at the Park International Hotel. I am glad the Team were able to attend to your needs and ensure you had a comfortable stay. As you mentioned we offer value for money in a Central London Property and our Location is second to none. Thank you for mentioning the hotel facilities and highlighting the Handy phone to other reviewers. Please visit us again soon. kind regards, Aflal Jabir Operations Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from New York

Posted May 23, 2017
Very small room Bed uncomfortable, old mattress, gives backache Pillows useless, too thick , not soft Room chair useless Looking at price , it is useless hotel except location
Comment from Hotel Management
May 24, 2017 by AJ, Hotel Management
Dear Guest, Thank you for your review. We are sorry that the hotel was not up to your expectations on this occasion. We hope to have the opportunity in welcoming you back in the near future. kind regards, Aflal Jabir Operations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Central location

Posted May 23, 2017
We were able to walk a lot from the hotel. The undergrounds were convenient.
Comment from Hotel Management
May 23, 2017 by AJ, Hotel Management
Dear Guest, I am delighted to read that you had an enjoyable stay. Please visit us again soon. kind regards, Aflal Jabir Operations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, Aberta, Canada

perfect location

Posted May 23, 2017
Pros: Location and Staff
Cons: It is an older hotel, but lots of upgrades throughout.
Location: I think I already did that. Thanks Expedia.
The location is perfect. Right between Paddington and Victoria station which makes it easy to use the airport express from Heathrow or Gatwick. Cab fare is between 12-17euros to the hotel from these stations. The Gloucester Station is just a short walk (two blocks) away. So easy to get around all of London from this station. Grocery store, drug store, pubs, restaurants, Paul (great pastries, breakfast fare and lunch offerings, and coffee), Cafe Nero (great coffee and pastries as well). And superb neighbourhood pub, Hereford Arms. The chef goes beyond the normal pub fare with some of the dishes. Just a 10 minute walk left from the Hotel is a section of great neighbourhood restaurants. The Little French Restaurant is exactly what it says, "little" but great food at reasonable prices, wine was great as well. The mom and pop Italian restaurants right across the street. Walking distance to Hyde Park which is a great way to spend an afternoon, with a picnic basket from Paul's. The people in the Hotel are very friendly, helpful and knowledgeable. My second time staying here. This will always be my go to place because it is clean and convenient. We decided this time to take the deluxe room, and were upgraded to the jr. suite. A very nice surprise after trecking through Tuscany for two weeks. Standard rooms are small though, but really, how much time are you going to spend in your room?
Comment from Hotel Management
May 23, 2017 by AJ, Hotel Management
Dear Lynne, Thank you for sharing your review of The Park International Hotel. I am delighted that you had an enjoyable experience with us and equally loved our Location, which is second to none. I look forward in welcoming you back very soon again. With kind regards, Aflal Jabir Operations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from F, Saint Louis

Very Comfortable Place

Posted May 15, 2017
The hotel is very comfortable and the accommodations are very good. It's not fancy or plush, but it's in a great area and the room is perfect for a place to crash after a long day of walking around London.
Comment from Hotel Management
May 16, 2017 by AJ, Hotel Management
Dear Guest, I am delighted to read that you had an enjoyable stay. Please visit us again soon. kind regards, Aflal Jabir Operations Manager
3 out of 5
by A verified traveler

Bad, noisy basement room.

Posted May 13, 2017
Staff not helpful. Messed up our reservation. Given a loud musty basement room. Windows would not open. Air conditioning did not work well. Noise of hotel water pipes surrounding room kept us up at night, as did ongoing underground trains coming and going. Diety, beat-up couch in the riom. Hallway walls and carpet dirty. Trash and housekeeping cart and vacuum in hallway. Stff said next time ask for a different foor.
Comment from Hotel Management
May 16, 2017 by AJ, Hotel Management
Thank you for your feedback. I am sorry we lacked in delivering the service experience on this occasion. I hope you will treat this as a one off experience and decide to stay with us in the future. kind regards, Aflal Jabir Operations Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

very close to the underground and restaurants,

Posted May 10, 2017
Very nice and spacious, clean room. Breakfast was also very good. The ladies in the reception were very nice and helpful. i enjoyed my stay a lot
Comment from Hotel Management
May 10, 2017 by AJ, Hotel Management
Dear Guest, I am delighted to read that you had an enjoyable stay. Please visit us again soon. kind regards, Aflal Jabir Operations Manager