Posted Oct 10, 2016
The staff were friendly and the room was big and clean. But it was very dark, even with all the lights up full.
The tea/coffee facilities were lacking, with enough milk for only one cup, and a pack of two biscuits to share.
The room service was quick, but vastly over priced for the basics... Coffee at £4.40 with a further £5 'tray charge', which when it arrived the coffee was weak, watery and tepid !
Check out was at 12, yet the maids came around twice befor then trying to make it up. On one occasion just walking straight into the room.
I would say the facilities are good, but the basics are letting it down.
Would I stay again ? Not at that price, no I wouldn't. Would I recommend it to a friend, no I wouldn't.
Comment from Hotel Management
Oct 14, 2016 by Vania Silva, Hotel Management
Dear guest, Thank you for your feedback, I'm truly sorry to hear we weren't able to fully meet your expectations, I've taken note of your feedback so that we can improve on the points you've raised. Kind regards, Vania Silva Guest Relations Manager