Ratings based on 714 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
88% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler from Flourtown, PA

Wonderful hotel in great location

Posted Aug 22, 2016
Cons: Larger shower
Location: Pubs -Metropolitan Pub, The Globe, Volunteer Regents Park Can walk to Oxford Street for shopping
My husband and I did a ten day trip in London and Paris. Our last night we stayed at the Sherlock Holmes Hotel and wished we stayed there for the first four nights in London. We were upgraded to VIP for the day. The hotel has spacious rooms, friendly staff, complimentary water, slippers & robes, right on the Baker Street tube stop so easy to get around. The bar has Skyy Sports to watch football. Free wifi. Excellent experience!!
Comment from Hotel Management
Aug 22, 2016 by Aneta, Hotel Management
Dear Kelly, I am delighted to see that you have enjoyed your stay with us and VIP treatment. We hope to welcome you back soon here in Park Plaza Sherlock Holmes. With regards, Aneta Brombosz
4 out of 5
by A verified traveler

Posted Jul 27, 2016
Pros: Staff are very helpful. Location is amazing. Very close to the underground and walking distance from the park and some attractions
Cons: Bathroom shower is too small
Location: Next door to Tesco, many places to get quick food from couple of steps away. Madam Tussauds just across the street.
I love the location. I have been to this hotel before and would go to it again. Nice experience overall.
Comment from Hotel Management
Aug 5, 2016 by lrizzato@pphe.com, Hotel Management
Dear Guest, Thank you for taking the time to review your recent stay. I am truly happy to hear that your stay has been enjoyable. However, I am sorry to learn that you were not satisfied with the lay out of the bathroom. We look forward to welcome you back. Kind regards, Laura Rizzato
4 out of 5
by A verified traveler from New York

SO Wonderful hotel

Posted Jul 23, 2016
Pros: Location, Staff, the coziness of it
Location: So many bus stops, baker station just three minutes aways. maryleborn station is just 10 minutes away. Oxford St 15 min walk
I have extended my stay two times in this hotel, they r so welcoming and so hopeful to what ever I ask for.
Comment from Hotel Management
Jul 24, 2016 by Aneta, Hotel Management
Dear Salah, I am delighted to hear that your recent stay with us at The Park Plaza Sherlock Holmes was a thoroughly enjoyable experience and it gives me great pleasure to read your kind words on our central location and perfect service. We hope to welcome you back in the near future. with kindest regards, Aneta Brombosz
4 out of 5
by A verified traveler

Posted Jun 19, 2016
Cons: Slowly upgrading the rooms. If possible as for one that has already been refurbished.
A great location near Baker Street, 10 minute walk to oxford street. Marylebone high street has some great bars and eateries!
Comment from Hotel Management
Jun 19, 2016 by Aneta, Hotel Management
Dear Anonymous, Thank you for your comment. We are delighted to see you have enjoyed our location. We love it too. We hope to see you again in Park Plaza Sherlock Holmes With regards, Aneta Brombosz
5 out of 5
by A verified traveler from Israel

Great hotel in the heart of london

Posted May 24, 2016
Great hotel with very welcoming staff. Great location, walking distance to Oxford street, Hyde park, madame tussaud and underground station with multiple lines. Excellent breakfast.
Comment from Hotel Management
May 27, 2016 by lrizzato@pphe.com, Hotel Management
Dear guest, thank you very much for your five stars score and your positive comments. We look forward to welcome you back. Kind regards, Laura Rizzato
5 out of 5
by Katja

Posted May 24, 2016 on Hotels
Comment from Hotel Management
by Filipe DOmingues, Hotel Management
Dear Katja, I would like to thank you for your five stars score and We are sincerely happy to know that your stay was enjoyable. Kind regards, Laura Rizzato
4 out of 5
by A verified traveler

Schmuckes kleines Hotel in historischer Strasse

Posted May 23, 2016 on Hotels
Wir hatten einen sehr schönen Aufenthalt. Eingangs sei die hervorragende Lage des Hotels erwähnt. Die historische Baker Street ist wohl jedem bekannt. In Lauf-Nähe sind der Regent's Park zum Entspannen, aber auch alle Shopping-Möglichkeiten von Oxford-Street und dem kosmopolitischen Soho-Viertel (beides ca. 15-20 min zu Fuss entfernt). Im Hotel erwartet einem eine schöne historische Bar mit bequemen Sitzmöglichkeiten. Die Rezeption und die Auskunft direkt an der Eingangstür sind mit kompetenten und höchst zuvorkommenden Personal besetzt. Es ließ sich bequem 2 h früher eingechecken (12 uhr statt 14 uhr). Unser Zimmer (billigste Kategorie) kann als sehr angenehm beschrieben werden. Das mit einer Schiebetür abgetrennte Badezimmer kann als sauber aber nicht gepflegt beschrieben werden. Die Sanitäreinrichtungen sind auf dem neuesten Stand. Ich würde das Hotel jeder Zeit wieder buchen und kann es weiteremphelen. Das Preis/Leistungs-Verhältnis kann für London als sehr gut beschrieben werden.
Comment from Hotel Management
by Filipe DOmingues, Hotel Management
Dear Guest, I would like to thank you for your positive comments. I am truly happy to hear that your stay was enjoyable and that you found our location convenient for the major attraction. We look forward to welcome you back. Kind regards, Laura Rizzato
4 out of 5
by A verified traveler

Posted May 23, 2016
Have stayed here a few times and always enjoy the facilities and the location.
Comment from Hotel Management
May 23, 2016 by lrizzato@pphe.com, Hotel Management
I would like to thank you for your positive review and for the four stars score. We hope to welcome you back to our property. Kind regards, Laura Rizzato
5 out of 5
by A verified traveler from München

Ein schönes, sauberes Hotel nahe Metro

Posted May 10, 2016
Pros: Zimmer schön groß. Es gibt nichts auszusetzen. Badewanne ist mit 2 Duschköpfen ausgestattet (ein fix montierter und eine lose Handdusche) --> perfekt!
Cons: Eventuell noch ein Handgriff an der offenen Badewannenseite. Ansonsten gibt es gar nichts auszusetzen.
Location: Vom Hotel zur MetroStation BakerStreet sind es max. 150 Meter. Auf dem Weg sind ganz praktisch ein kleiner 24-Std-Supermarkt und kleine Restaurants.
Das Preisleistungs-Verhältnis paßt perfekt. Das Hotel ist schön eingerichtet, hat eine Bar, man könnte dort auch gleich etwas essen - und das Frühstück ist umfangreicht. Das Personal war immer sehr freundlich und hilfsbereit. Angenehm ist auch, daß auf dem kurzen Weg zur Metro ein kleiner 24-Std-Supermarkt und einige kleine Restaurants, Kaffees und auch ein kleiner Sushi-Laden sind. Neben der Metro-Station ist auch direkt dann Madam Tussaud. Das Zimmer war mit allem ausgestattet, was man braucht - und es war sauber und ruhig. Das Bad ist sehr neu und die Badewanne mit Dusche schön geräumig und das Wasser ist nirgends herausgelaufen, was ja leider in vielen anderen Hotels der Fall ist. Rundum --> alles perfekt.
Comment from Hotel Management
May 14, 2016 by lrizzato, Hotel Management
Dear Claudia, I would like to thank you for your positive review. I am sincerely happy to hear that your stay was enjoyable and you found our location convenient. We look forward to welcome you back. Kind regards, Laura Rizzato
4 out of 5
by A verified traveler

A brief two day stay to relax in London

Posted May 2, 2016
Pros: Location. Informality
Cons: Service around coffee time in the morning of the hotel in the bar could be better - understaffed at this time I think
Location: Good location - Slightly north of West End but close to Regents Park and good central base for Oxford Street
Bedroom excellent. Basic upgrade above standard bedrooms much better than standard rooms where we stayed a few years ago. Relaxed atmosphere in hotel Friendly reception and bar staff
Comment from Hotel Management
May 14, 2016 by lrizzato, Hotel Management
Dear guest, I would like to thank you for your positive comments, we really appreciate it. We look forward to welcome you back. Kind regards, Laura Rizzato