Ratings based on 7,550 Verified Reviews

4.5 out of 5
92% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Families
by A verified traveler

Family stay

Posted Feb 25, 2017
Pros: Cleanliness and location. The pool area was really nice. You needed to book a time because it was only small but that was fine, you had enough time.
Cons: Lighting in the rooms. It was quite dark and kept going off when you touched the wrong switch.
Location: Great location, very convenient for sights and tube.
The hotel was excellent and in a great location, the rooms were lovely and breakfast really good.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good central hotel for sightseeing in London.

Posted Feb 24, 2017
Excellent service by all staff, nothing was too much trouble. Lovely food in the Joel restaurant.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 23, 2017
Excellent and convenient location.. staff very welcoming, friendly and helpful.. my room had no view and no direct lighting.. overall a very good choice
5 out of 5
Recommended
for Everyone
by A verified traveler from california

Central location in london

Posted Feb 22, 2017
Great hotel. Excellent breakfast and service staff. Very comfortable stay. Well sound proffed as the room ( exterior) very quiet.
4 out of 5
Recommended
for Everyone
by A verified traveler from astana

Nice hotel close to elizabeth tower

Posted Feb 22, 2017
Pros: Location
Cons: Decoration
Location: London eye big ben etc
Nice room well located the hotel close to train stations
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel 5 walk to London Eye.

Posted Feb 21, 2017
Close proximity to Big Bang, Westminster House and London Eye. Buffet breakfast was fantastic. Not the first time here with Park Plaza Westminster, and definitely not the last time. Oh, they have a nice indoor swimming pool too!
5 out of 5
Recommended
for Everyone
by A verified traveler from COVENTRY

great place to stay in London

Posted Feb 21, 2017
Pros: Everything
Location: London eye, river cruise, open top buses, tower of London, tower bridge, hamleys, Buckingham palace and so much more.
Brilliant hotel, ideal location for seeing all the sites in London. Hotel staff very helpful and polite, lovely breakfast.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location

Posted Feb 20, 2017
High standards of service. Top central London location. We had a great stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from co antrim

Great hotel but a few downfalls

Posted Feb 17, 2017
Socket in bedroom right above sink and water tap - very dangerous
5 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham UK

Excellent hotel and location

Posted Feb 16, 2017
From the moment we got to the hotel it was impressive. The concierge and the reception staff were friendly and helpfu making the check in process very quick and painless. We had a superior room that was immaculate and spotlessly clean. The room was large and split into two areas consisting of a lounge with sofa and tv, a short corridor, off which the bathroom was situated, lead to the sleeping area which was spacious with adequate wardrobe and cupboards and a TVs. Situated in the short corridor was a kitchen area consisting of a sink, fried and a microwave. The location was superb with views straight across Westminster Bridge to the Houses of Parliament. A 2 minute walk from the London Eye 20 minute walk to the West End and 30 minute walk to Oxford Street. Would definitely use this hotel again.