Ratings based on 5,898 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from BM

Posted Feb 6, 2016
Fint hotell som ligger perfekt til ifht. serverdigheter. Hyggelig og hjelpsomt personale. Opplevde badet som litt slurvete rengjort, noe som var et minus for oss.
5 out of 5
Recommended
for Everyone
by A verified traveler from uk

Great hotel

Posted Feb 3, 2016
Good stay. And location. Good breakfast. Large rooms good price would stay again
4 out of 5
Recommended
for Everyone
by A verified traveler from Kent

Great location, lovely hotel, a few tweeks needed

Posted Feb 1, 2016
Easy to get to via train and tube. Very central and the views were amazing although we upgraded for them. Restaurant lovely, staff nice and cleanliness great. Pool facilities needed more adult only time. Two hours at each of of the day was not enough. No staff at pool so kids jumping in, using the sauna and constant screaming... ruined our experience of the pool, main reason we booked here too.
4 out of 5
Recommended
for Everyone
by A verified traveler from Belgique

Hotel très bien situé

Posted Jan 31, 2016
Cons: Carte su rrestairant pas à la hauteur des autres prestations
Très bonne situation près de Westminster et de la waterloo (Gare et metro) Perssonel serviable
3 out of 5
by A verified traveler from Sydney, Australia

Nice place, but commercial and staff not friendly

Posted Jan 27, 2016
Pros: Chic, modern.
Cons: Staff behaviour, cleaning.
Location: Very central location
Overall the hotel is very nice, however the staff are a bit too snooty for my liking. Two staff making very judgemental and derogatory comments directly to us and another who thought their phone call mid-conversation was more important than the guest. The hotel is also very commercial with auto-billing minibars, insane numbers of guests filling every nook in every hotel bar and restaurant for breakfast, and unkept pool change room facilities. The actual room was nice, chic, and modern, with the exception of the dusty and uncleaned kettle. Ultimately not for us, especially at this price point. There are better places to stay for the same and even less money.
4 out of 5
Recommended
for Everyone
by A verified traveler from Philippines

Good place for tourist

Posted Jan 24, 2016
Excellently located in the heart of Londons capital tourist spot. Plenty of restaurant and plays - hotel has excellent facilities and not to mention the underground swimmingpool sauna and steam. Tis worth every penny to upgarde with the view of the Big ben..staff are very approcable and friendly ! Overall a well recommended stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from rothenburg

Sehr schönes modernes Hotel mit Blick au Big Ben

Posted Jan 21, 2016
Einchecken konnte man bis Mitternacht. Sehr freundliches Personal. Leider war von den dutzenden Mitarbeitern keiner dabei der deutsch konnte. Von unserer preisgünsten Studiokategorie Blick auf the View. Frühstück kostete 14,50 Pfund pp. Pool hatte bis 10 Uhr abends offen.
5 out of 5
Recommended
for Everyone
by A verified traveler from L-S

Lovely hotel with good views

Posted Jan 20, 2016
The hotel was really lovely. The room looked exactly like the picture but bigger. The bed was extremely comfortable and the room had everything you would need in it. Would definitely like to stay again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Marseille

Très bel hôtel. Bien situé proche métro

Posted Jan 19, 2016
Très bel hôtel. Bien situé proche métro. Piscine très agréable.
4 out of 5
Recommended
for Everyone
by A verified traveler from Vancouver , Canada

Good central location

Posted Jan 18, 2016
Pros: Good locatiom
Cons: Lighting in the bathroom
Easy to get to many attractions , room was good sized as was the bathroom. Service in the bar was reasonable given how busy it was on a Friday night( however the singer was strangleing a cat !)Quiet in the rooms . Would stay here again