Ratings based on 742 Verified Reviews

3.9 out of 5
81% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by Joseph

Great!

Posted Oct 4, 2017 on Hotels
I've stayed here a few times now and it's great. Looks a bit shabby on the outside, but clean and modern on the inside. Staff are helpful, free bottles water and fruit, cooked breakfast, secure Parking. Highly recommended.
5 out of 5
by Nevin

Good hotel

Posted Oct 3, 2017 on Hotels
Good little hotel, with outstanding personnel. Everyone I came into contact with was friendly and helpful--housekeeping, reception, and kitchen. The room was clean and comfortable, and there was a balcony which is a godsend for smokers--extremely difficult to find a smoker-friendly hotel in London. The DLR line is about a 10 minute walk away, and one can then take a 20 minute ride into the main part of the city. Great wi-fi.
5 out of 5
by Isi

This traveler left a rating score only Posted Sep 29, 2017 on Hotels
3 out of 5
by Leo

Good value but awkward location

Posted Sep 25, 2017 on Hotels
Just too far out from central London and directions to the hotel not very clear on their website
5 out of 5
by Iain

tops for service

Posted Sep 25, 2017 on Hotels
This is a great hotel for Excel Centre - within easy walking distance. Facilities are good and the staff are really helpful. Little extras like free fruit and bottled water and free wifi make all the difference. Good local shops for goodies. And free car parking!!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 20, 2017 on Hotels
5 out of 5
by A verified traveler

Satisfactory

Posted Sep 19, 2017 on Hotels
The hotel is very clean and tidy. The staff is also highly hospitable and responsive. Breakfast was nice and the service delivery of the kitchen team is commendable. Above all, the welfare of guests is paramount to the hotel as an adequate supply of choice fruits and water was provided round the clock.
4 out of 5
Recommended
for Everyone
by A verified traveler from edinburgh

Nice little hotel close to London Excel

Posted Sep 11, 2017
Stayed here whilst in London for work staff very pleasant and helpful.
4 out of 5
by Regent Street Hotel from London

Good value for 60pounds a night

Posted Sep 6, 2017 on Hotels
Street has usual shops you find in an england side street all within less than 5 minutes walk including a laundromat. The staff are very helpful and go out of their way to make your stay enjoyable, rooms while small is well presented. Comes with a tasty breakfast and all day supply of teas, coffee, water, juice and fruits. No AC so room can get quite hot in the afternoon. I would recommend it has a great place to launch from to attend conference in the excel close by and on a sightseeing visit to London.
Comment from Hotel Management
Sep 9, 2017
Many Thanks
4 out of 5
Recommended
for Everyone
by A verified traveler

Pleasantly surprise hotel

Posted Sep 5, 2017
When I first arrived outside the hotel, I was worried. However, it was new, neat and clean inside. You have everything you need. The cook to order breakfast is very good. We had a good stay.