Ratings based on 1,850 Verified Reviews

4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

excellent

Posted Jul 26, 2017
location, amenities, décor, sfaff - all to my liking. will return if price allows
5 out of 5
Recommended
for Everyone
by A verified traveler

Five star very close 3 major rail stations

Posted Jul 24, 2017
Incredibly friendly and helpful staff. Met every additional request and booking.
Comment from Hotel Management
Jul 24, 2017 by Meggan G, Hotel Management
Dear Sir/ Madam, Thank you for taking the time to provide our team with such fantastic feedback in regards to your recent stay with us at Pullman London St Pancras. It is such a delight to read of your experience and look forward to welcoming you back again soon. Warm regards, Meggan Gardner Guest Experience Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from NY

great hotel for business people

Posted Jul 13, 2017
Pros: attentive staff, and facilities
stayed 1 full week at this hotel, facilites are excellent - large lobby, computers, small business center, nice gym, bar and restaurant. Very polite staff and fast service if you order something or have a problem, then they send someone quickly to help you - not many hotels where i stayed have that level of attention. I strongly recommend the Pullman St Pancras if you go to London, location is also great since it is next to St Pancras station, and near Euston station
Comment from Hotel Management
Jul 13, 2017 by Meggan G, Hotel Management
Dear NM, It is truly a delight to read of your experience had with us at Pullman London St Pancras. Our team are so passionate about delivering exceptional customer service and are thrilled to read that your experience was made through our chic and modern facilities coupled with our efficient service. We look forward to welcoming you back to our conveniently located home again soon. Warm regards, Meggan Gardner Guest Experience Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Great service in a great location.

Posted Jul 8, 2017
Pros: The staff was very helpful in arranging theater tickets, etc.
Cons: The bathtubs are very difficult for a short person to get in and out of. We had tochange to a room with handicapped access and a walk-in shower.
Located between Euston Station and St. Pancras and next to a bus stop and to the British Library, this hotel was ideal for us.
Comment from Hotel Management
Jul 10, 2017 by Meggan G, Hotel Management
Dear Sir/ Madam, It is great to read our staff were able to assist and move you efficiently into a more comfortable room during you stay with us at Pullman London St Pancras. Our team strive to ensure each and every guest has a memorable stay with us, including the location, services on offer and our personalized style of authentic customer service. We look forward to welcoming you back again soon for your next show:) Until then. Warm regards, The Pullman London St Pancras Team
4 out of 5
Recommended
for Everyone
by A verified traveler from Glasgow

Posted Jul 4, 2017
Well situated for St Pancras, Euston and Kings Cross Comfortable business hotel. Reasonably sized rooms for London and well priced.
Comment from Hotel Management
Jul 5, 2017 by Meggan G, Hotel Management
Dear GiGi, Thank you for taking the time to provide our team with such wonderful feedback. We are so thrilled you enjoyed your stay with us and look forward to the opportunity to welcome you back to our home again in the near future. Warm regards, The Pullman London St Pancras Team
5 out of 5
Recommended
for Business Travelers
by A verified traveler from California

Awesome location near King's Cross Station

Posted Jun 27, 2017
This is a great business hotel with very convenient location. The breakfast is wonderful.
Comment from Hotel Management
Jun 30, 2017 by Meggan G, Hotel Management
Dear Chen, We are so delighted you were able to enjoy our famous Pullman Breakfast, the convenience of our location and of course our services provided! We look forward to welcoming you back to the Pullman on your next Business trip to London. Warm regards, The Pullman London St Pancras Team
4 out of 5
Recommended
for Everyone
by A verified traveler from hampshire

Easy check in and check out

Posted Jun 24, 2017
Very accommodating and welcoming, well organised check in check out system.
Comment from Hotel Management
Jun 30, 2017 by Meggan G, Hotel Management
Dear NM, Thank you for taking the time to provide our team with feedback in regards to your recent stay with us. We look forward to the opportunity to welcome you back to our home again soon. Warm regards, The Pullman London St Pancras Team
5 out of 5
Recommended
for Everyone
by A verified traveler from Waco, TX

Nice Room, Friendly Staff

Posted Jun 11, 2017
Pros: Proximity to St. Pancras, twin room available, cleanliness, good restaurant, friendly staff.
Nice hotel near St. Pancras - one block walk to Eurostar trip to Paris. Tried the Restaurant - food was amazing, waiters bent over backward to make us happy. Enjoyed stay.
Comment from Hotel Management
Jun 13, 2017 by Meggan G, Hotel Management
Dear Doris, Thank you for taking the time to provide our team with such wonderful feedback in regards to your recent stay with us at Pullman London St Pancras. It is wonderful to read of your enjoyable stay. Our teams passion for customer satisfaction shows through the deliverance of our services and facilities. We look forward to welcoming you back to our home again in the near future. Until then. Warm regards, The Pullman London St Pancras Team
5 out of 5
Recommended
for Everyone
by A verified traveler

Stylish hotel, great service & awesome breakfast

Posted Jun 10, 2017
The Pullman is super stylish from the doormen through the lobby and up to the rooms. Lovely hotel in a great location, next to the British Library, near to St Pancras and Eurostar and walking distance for the trendy eateries and bars of Bloomsbury. The Buffett breakfast has to be experienced to be believed just do it!
Comment from Hotel Management
Jun 13, 2017 by Meggan G, Hotel Management
Dear Sir/ Madam, Thank you for taking the time to provide our team with such wonderful feedback in regards to your recent stay with us at Pullman London St Pancras. We are thrilled to read of your stay and look forward to welcoming you back again soon for a Breakfast like none other:) Until then, we wish you safest of travels. Warm regards, The Pullman London St Pancras Team
5 out of 5
Recommended
for Everyone
by A verified traveler

Perfect hotel central to everything.

Posted May 31, 2017
Excellent service from doorman and quick check-in on an early arrival. Great city views from the 16th floor for those on the lower level. Great gym. The hotel was immaculate and quiet. I will definately stay there on my next visit.
Comment from Hotel Management
Jun 1, 2017 by Meggan G, Hotel Management
Dear Sir/ Madam, Thank you for taking the time to provide our team with such wonderful feedback in regards to your recent stay with us at The Pullman London St Pancras. Our home indeed provides some fantastic views overlooking the city and it's major attractions. We so look forward to welcoming you back to our home on your next visit to London. Until then, we wish you only the best of future travels. Warm regards, Meggan Gardner Guest Experience Manager