Ratings based on 673 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from e
Great hotelPosted Oct 7, 2015
Great hotel! Staff invariably friendly, polite and helpful. Outstanding location, steps from the National portrait museum and Trafalgar Square and many, many restaurants and theatres.
for Everyoneby A verified traveler from Vancouver
Posted Oct 4, 2015
Superb hotel in the center of London. Expensive but worth every penny. Staff were extremely helpful. I would make this my hotel on a return trip to London.
for Couplesby A verified traveler
Perfect location for walking in LondonPosted Sep 25, 2015
Saw "Jersey Boys" in London---kiosk in front of hotel! Could walk, shop, relax for a drink......all near the hotel!
for Everyoneby A verified traveler from massachusetts
Only negativePosted Sep 21, 2015
Pros: Location and staff.
Cons: Size of room for two persons was negative with first room.
Location: Location is the best part if this hotel. Located near museums, Coventry Garden, theaters, etc.
The first room given to us was very small ( considering &&&) and first am we were awoken by loud construction noises like a pile driver. The hotel is building a giant new hotel next to the one we were in. We complained and one day later were in a larger room; ie, a suite located away from construction. I cannot imagine how any one else could sleep in original area! Otherwise our stay was wonderful. The staff from concierge to housekeeper are just wonderful and the location is the best. This was our second visit to this hotel!
for Everyoneby A verified traveler from j
Fint hotell sentralt i LondonPosted Sep 11, 2015
Bra beliggenhet, litt støy utenfra og rom nabo, bra komfort og veldig hjelpsom personal. Frokost kanskje litt ensformig i lengden, veldig god seng og sove i og mulighet til å stille temperatur og sette på AC var fantastisk på varme netter. Hadde litt problemer med nøkkelkortene til dør og heis, det tok litt prøve å feiling. Spørr personalet om du sliter med det.
for Everyoneby A verified traveler
Perfect London locationPosted Sep 1, 2015
Pros: Staff were great
Location: So close and central to everything
Great all round and perfect location for London trip
for Everyoneby A verified traveler
Posted Aug 18, 2015
Pros: Le personnel, l'ambiance.
Cons: Nuisance extérieure audible. (vitrage)
Location: Leicester square, avec Picadilly à 2 pas, Chinatown à peine plus haut, Portrait gallery,Trafalgar.....plus central c'est difficile........
Arrivés tardivement le personnel était présent, accueillant, serviable, réservation trouvée immédiatement, ambiance calme feutrée, chambre avec une literie excellente. Seul bémol, des travaux dans le quartier, le matin dés 8h c'est dommage ! double-vitrage peut être ! mais bon c'est momentané et nous n'avons pas passé la journée dans la chambre non plus ! Buffet petit déjeuné varié et copieux toujours dans une ambiance feutrée avec un personnel efficace.
for Everyoneby A verified traveler from Chicago
Vacation in LondonPosted Aug 2, 2015
Staying in Leicester Square is such a great location in London. Lots of restaurants nearby as well as theatres, street entertainment, and the Tube. Trafalgar Square and 2 galleries are steps away from the hotel. The hotel is so well staffed, very courteous and helpful.
for Everyoneby A verified traveler from Montreal, Canada
Great hotel in the heart of the city.Posted Jul 31, 2015
Fantastic hotel right in Leicaster Square. Spotless, fantastic service, big rooms. Great for a family of four. Highly recommended.
for Everyoneby A verified traveler from Malaysia
Brilliant hotel right in the centre of LondonPosted Jul 30, 2015
Pros: Staff. Rooms.
Location: Lots of shows. Lots of attractions.
Brilliant hotel right in the centre of all the shows and attractions. Within easy reach of everywhere by tube, bus or taxi. Friendly staff. Lovely bar and food. Both room service and restaurant fantastic. Pricy fr breakfast but lots of surrounding cafes sell a full English breakfast for less than 6 pounds. You can easily walk to most shows and attractions. Family rooms were great.