Ratings based on 1,076 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from enfield
Close to excel arena and London city airport.Posted Sep 7, 2015
Nice views. ample car parking. could do with better matress which was a bit uneven. showers flood the bathroom. Excellent climate control.
for Everyoneby A verified traveler from Hannover
Keine 4 Sterne, aber okPosted Aug 19, 2015
Die Zimmer waren leider schon etwas abgewohnt. Das Waschbecken hatte einen großen Riss und die sefenspender fallen einem zum Teil entgegen. Zimmer waren aber sauber und frische Handtücher gab es auch. Wir hatten ein sparangebot, bei dem vollen Preis hätten wir uns geärgert.
for Everyoneby A verified traveler
Ideal location for Excel ArenaPosted Aug 2, 2015
The hotel occupies a good waterfront location and is soundproofed from the local city airport. The hotel facilities are good for the price range, however the room was very small and the bed uncomfortable. And for this reason alone I would look to use alternative accommodation. Shame really.
by A verified traveler
Quite a distance from the centre of LondonPosted Aug 1, 2015
Pros: Good breakfast, free newspapers
Cons: Hotel looks tired and needs some refurbishing
Location: Remote location, only one pub within walking distance. dLR ten minute walk
We upgraded to a suite where the furniture was rather shabby, air conditioning cold and would not switch off. poor TV channel selection and Internet radio did not work
by A verified traveler
Nice hotel but no emenities or entertainment.Posted Jul 31, 2015
We found hotel comfortable and clean. But we were disappointed how far out of London it was. There were very few walks to go in late evening. In fact evening time in hotel was poor. I was also disappointed with the breakfast. There seemed to have plenty of staff but tables were not set properly.
for Everyoneby A verified traveler from Rotterdam
Leuk hotel en leuke personeelPosted Jul 24, 2015
Location: O2 en DLR of bus vlakbij
Leuke hotel met zeer leuke persooneel en lekkere ontbijt
for Everyoneby A verified traveler from Nanaimo, BC..Canada
Nice, clean hotelPosted Jul 24, 2015
Location: Hotel is close to the rail system and also walking distance to the aerial tram ride. Nice way to see the area in the evening.
Spent 2 nights there. Even with the airport close by and the planes flying over head...it was still quiet
by A verified traveler from Sussex
Nice, great room service, shame about breakfastPosted Jul 20, 2015
Pros: The rooms were nice and the room service staff and reception were great.
Cons: Less stress at breakfast and more clearly explained that only one guest out of two would be allowed breakfast and why.
Hotel was clean, rooms were nice and quiet. The staff at reception were friendly and welcoming. Plus the evening room service meal we had was great. The only thing which let it down for us was breakfast. We were told breakfast had been paid for as part of our booking. However upon arriving in the morning we were told by the manager guy at the entrance that only one of us could have breakfast, thinking this was a bit strange we said "no problems, we will pay for one" so he sat us down and while we were eating the same person came over and asked me what I thought I was doing. "You cannot eat that, you have changed your mind! What are you doing?", then he had ago at he poor waiter for pouring me a coffee, it was like a scene out of Fawlty Towers! I told him again that I thought I was paying for mine and he demanded I paid there and then, and 2 minutes later sent the waiter over to collect my cash! He may have mis-heard or misunderstood us, but the whole thing could've been handled a lot better with a lot less stress confussion and rudeness.
for Everyoneby A verified traveler from West mids
Nice hotelPosted Jul 14, 2015
Helpful staff good rate restaurant 9/10 location not great for connections to central London
for Familiesby Nicola from Worcestersire
Great for London excelPosted Jul 8, 2015 on Hotels
Stayed two nights as was at London excel centre, great location. The room service was excellent only waited 20 minutes for food, all too tired to eat out!