Reasonable prices, comfortable stay
Posted Jan 29, 2017
Hotel is very reasonably priced, pretty good location (close to shopping, food and short drive to hospital and downtown). Hotel decor is clearly outdated and needs maintenance (ceiling tiles in halls have holes in them, scratch marks in melamine bureau and side tables). Pool was cold and needed a cleaning. The exercise room is NOT an exercise room (cement block room with a treadmill and elliptical and that's IT!). Our room's bathroom was a mix of very old (warped wooden door was painted, grain showing through, looked like it was 100!) and brand new (tiles & grout), but all very clean. Bed was comfortable, chairs in the room were comfortable. The staff were wonderful, I felt like they went out of their way to help us out at every turn. They upgraded us on check-in to a bigger Executive room. We stayed a week and had a baby with us and they got us whatever we needed for the baby and promptly (a chair with no wheels, a highchair, a playpen, etc). The room amenities did not include body lotion (which would have been nice). We never used the coffee machine so not sure about the coffee. The room temp was very difficult to regulate because the window let in ice cold drafts. The hotel had no elevator so we had to carry the stroller up the stairs each time we came and went. Once the weekend came around, the hotel was full of screaming kids for a hockey tournament (annoying but to be expected).