Awful hotel but close to tube and nice staff
Posted Jan 2, 2015
Came to see fireworks. Round the corner to Earls Court Station so convenient.
Hotel is in disgusting condition.
As soon as I checked in i noticed the keyhole is fitted upside down to my room. Curtain rail had mould growing from it, mouldy shower curtains. Tiny sink I couldn't even wash my hands in, it's so dirty. No soap/hand wash. Toilet stained yellow with filth. No mats, had towels folded on floor instead. Shower was dirty and shower tap was broken and fell off when changing temperature which is on upside down anyway (hot was cold and cold was hot) never felt so claustrophobic in my life in there, I felt like I was making myself more dirty. Water smelt horrible when showering but I'm from Up North so not sure if that was just me as it was my first time down south.
My pillow had "damp" growing on it. It had green mossy "spots" growing. chairs stained with white spots on seats. Beds were filthy. Sockets weren't working, only 1/5 sockets work (for a triple room it was really hard to get by) and on telling staff they refused to believe us and said "they are, they've been tested" and refused to come and check saying use the ones in the kitchen which was in a no better state. When asked for an extension plug they refused and again told us to use a kitchen ones again which makes no sense as they had enough extensions anyway.
No lifts and it was really hard carrying bags of luggage to the top floor. Cooker was out of order. Wouldn't rexooneng. Waste of 180 Quid
Staff were nice