Ratings based on 97 Verified Reviews

3.1 out of 5
62% of guests recommend
3.4 Room cleanliness
3.8 Service & staff
3.0 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by Anthony

This traveler left a rating score only Posted Jun 18, 2017 on Hotels
2 out of 5
by Nicole

Dirty and broken

Posted Jun 8, 2017 on Hotels
It is an upscale residential neighborhood with good bus access that leads right to the underground so transportation was fine and the area felt very safe. They were very accommodating about our late arrival and gave us breakfast even though we showed up at breakfast closing time. The staff always tried to be helpful. Our room condition was pretty terrible though. It was incredibly small, did not have A/C as advertised and took several times asking and a full day to get a fan, one window barely opened and there was a lot of road noise in the mornings, there was quite a bit of mold on the grout lines in the bathroom (not even just the shower, whole bathroom), cobwebs on the ceiling, dirt in the corners, no hairdryer (had to go ask for one), smelled funny in the room, TV didn't have channels, some outlets didn't work, and our shower broke (leaking behind wall onto floor and only a trickle of water). They offered to let us use the shower in a room a couple doors down, but when we were ready to use it they had rented it and we had to go to the opposite side of the hotel on a different floor. I would not stay again unless they remodeled. The wifi worked fine too.
4 out of 5
by ALISON

This traveler left a rating score only Posted Jun 2, 2017 on Hotels
3 out of 5
by John

This traveler left a rating score only Posted May 28, 2017 on Hotels
5 out of 5
by Russell Strong

two night stay

Posted Apr 24, 2017 on Hotels
very good
4 out of 5
by A verified traveler

would recomend, after a two night stay

Posted Apr 7, 2017 on Hotels
great friendly and helpfull staff, nice breakfast, only a mile walk into town
2 out of 5
by A verified traveler

Basic budget hotel

Posted Dec 9, 2016 on Hotels
The staff are very friendly and courteous, but certainly not the cleanest of hotels. The curtains did not operate properly in the room and general maintenance throughout building is somewhat lacking. The noise in the hotel was above what I expected, with paper thin walls and constant banging throughout the night. However a very good bar is located in the hotel and the barman meets you with a warm and friendly greeting. A good budget hotel, but not recommended if you want somewhere quiet and clean.
4 out of 5
by A verified traveler

One night stay

Posted Nov 26, 2016 on Hotels
Stayed one night had a pleasant comfortable sleep good breakfast meal in the morning cooked fresh good choice would stay again
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 31, 2016 on Hotels
2 out of 5
by A verified traveler from Lancashire

stay in London

Posted Aug 21, 2016
Wanted to stay just outside London and to have easy access to tube station. Hotel was a bit tired and dated but staff were nice. Breakfast was average.